Delta Air Lines

Not Verified | Another overrun day in a Delta Sky Lounge in Atlanta. I travel through Atlanta at least 2x per week. The lounges in all concourses are over run and generally staffed with employees with abysmal attitudes. Terminal E on Sunday evening 9/10/2023 - very crowded, dirty (cleaned a side table myself from leftover food and drink), People using cell phones and devices without headphones. If Delta think's they are treating their best customers well, they are sadly mistaken. If there were any viable choice in the South East of the US, I would gladly abandon Delta as a "Diamond Medallion" all I get from Delta is constantly late flights, lounges that are overrun, and staffed by employees with bad attitudes.

✅ Trip Verified | Impressive food and drink offerings. Very fresh variety including vegan and ethnic. Comfortable seating and great view of tarmac. Gigantic improvement

✅ Trip Verified | The finest lounge I've ever visited in America. It is brand-new, with enormous windows, a large capacity, and an open, airy interior. With over 50 culinary options and excellent service, this restaurant takes the cake. Other airport lounges ought to emulate this one.

✅ Trip Verified | Beautiful lounge here in New York and very welcoming service. Special shout out to agent Marilyn Henry for her courtesy and sartorial correctness. Highly recommend.

✅ Trip Verified | A very relaxing experience in the "Airport Lounge World" operated by Munich Airport. Very clean lounge with lots of open spaces, lots of light, very clean bathrooms and decent snacks. No fancy food and no special amenity.

Not Verified | This lounge is amazing horrible. My visit started well with a great shower. The shower rooms are huge and well equipped. The service there is nice and welcoming. But when I wanted to get something for breakfast I was shocked. First of all it is plastic cutlery and paper plates. This place produces so much rubbish that is incredible. The selection of food was really small. But what was going well was the bar with the alcohol. The layout of the seating looked not welcoming. Chaotic the chairs were standing around all over. Some close to the sockets some far away. The terrace is a great idea, unfortunately it was closed that morning because of rain in the early morning hours. It is not worth visiting this lounge again. If you arrive from South Africa were they offer so many different meals and porcelain and with real cutlery you thing you just arrived in the third world.

✅ Trip Verified | The staff and seating are both fine. Staff very friendly and they clear glasses / plates away fast. But there is a lack of toilets and such a small choice of food options. Even the domestic lounge for Virgin Australia has more options than this! It’s such a dismal array of food - everyone is munching on corn chips and olives. The bar is above average (phew!).

Not Verified | This Sky Lounge in Terminal A at Detroit is horrific. Shame on Delta. I flew first from San Diego on my connection to LHR (on Delta One). Dirty, broken chairs, filthy glasses that they expect you to use to get a drink. Every table was filled with dirty dishes and the such. I left and found a restaurant in the airport. I'd rather pay to not be in the lounge.

Not Verified | I bought a full-price first-class international ticket on Delta Airlines (Seattle to Port au Prince, Haiti) and was denied entry into the Delta lounge because first class to Caribbean countries "doesn't qualify". Canada qualifies! Mexico qualifies! Arbitrary rules like this are a great way to lose first class international customers.

✅ Trip Verified | The Delta Sky Club at LAX Terminal 3 tends to be overcrowded all the time and it does not make it easy to enjoy the experience. There is also no way to get some privacy for a call with the crowd. The Good: - Nice view of the North runways - Power outlets available everywhere - Standing workspace available - Improved food selection in recent months The Bad: - Crowded - Internet was a disaster - Bathroom really small.