Asiana Airlines

The lounge was very overcrowded and struggling. Glasses and plates were left uncleared bench top tables were left uncleaned. Food and drink choices were limited and of poor quality. Frankly the lounge was unacceptable for a supposedly 5-star airline. Better quality seating food drink and WiFi was to be found outside of the lounge.

Nothing changed since I started using the lounge in 2010. They only serve little food for their guest. Asiana need to change their lounge service. I think they need to change this better to show their inflight menu.

Clean and spacious with friendly staff was my experience in the Asiana Business Lounge at Incheon. Good mix of food options in a buffet style and drinks were plentiful (alcoholic beverages were perhaps a little limited but onboard wines made up for it). Nice shower rooms available to use good variety of chairs and the lighting created a relaxing atmosphere. Pleasant venue to relax in before long flights.

Excellent state of the art facility to relax in before long haul flight. Lounge design was very attractive and made to look like a European library and the grand piano added a nice touch. Lighting pleasant and plenty of comfortable loungers massage chairs and relaxation rooms were offered. Food and beverages were excellent and much like those served onboard with both hot and cold options. Toilets and shower facilities were very clean and expensive bathing products were offered. Convenient locations to do some work and free wifi was also available. Staff service very pleasant.

An okay interior but some of the chairs are in substandard condition. Remember that ICN is Asiana's hub and I was expecting more. Food that was offered is not good. Two choices plus noodles. Only four choices of hard liqueur.

Asiana's Incheon First class lounge was certainly above average although I expected more considering it is their main hub. The lounge is spacious and luxurious with modern facilities. The shower rooms and toilets were pleasant and maintained well. The staff were immaculately presented and their service was exceptional. The main let down was the substandard food. Although there were still quality food and wine on offer it was nothing spectacular and the options seemed quite limited. Nonetheless the lounge is comfortable and allows for plenty of relaxation which is the main thing.

First time to use this lounge around 5 pm yesterday and it was fairly crowded. It provided us more than adequate facilities. Overall above average.

Very disappointed with Incheon Asiana business lounge. Limited food variety not enough showers tired furniture. Attentive staff but its what they have to work with.

Located on the 2nd level of the departure area the lounge is a windowless spacious room with a self serve bar offering beer hot/cold beverages and mediocre snacks. Private lavatory without any shower facility.

Clean and tidy lounge with comfortable seating this lounge is operated by Swiss Intl Air Lines. No real choice of food except a few cakes and a pretty poor excuse of a shower. Asiana could do with using a much better lounge to compliment their great airline. The lounge is also before security!