Asiana Airlines

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 46 reviews
5/10
5 star Skytrax Rating
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4/10

"this lounge is lacking behind"

(United Kingdom)

Mock European Manor is a little too mock but this is Korea. Friendly and attentive staff. Food for a first class lounge was mediocre. A lukewarm beef dish and a lukewarm prawn dish (these were the better dishes). Only wine was Californian Chardonnay although Moet was on offer too. Seating is comfortable massage chairs excellent and internet connection was very fast - shame seats do not have laptop power outlets. Lacking day beds. Overall compared to Swiss or Lufthansa first class lounges in FRA or ZRH this lounge is lacking behind.
AirportSeoul Incheon Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"this needs a real sort out"

(United Kingdom)

This needs a real sort out. Claustrophobic in the low ceilinged area the high ceilinged area is like being in a 3rd rate hospital waiting area. Seats uncomfortable food average drinks range very average.
Lounge NameStar Alliance Lounge
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
5/10

"one of the best airline lounges in Asia"

(United Kingdom)

Perfect lounge except for the very limited food offering. Shower rooms equipped with brand names amenities. Definitely one of the best airline lounges in Asia.
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"the food offerings varied"

(United Kingdom)

We transferred through Incheon. On the inward journey we spent a few hours at the lounge in terminal 1 - on the return the lounge in terminal 2. While they are both decorated and laid out similarly terminal 2 is newer. The shower rooms are a little nicer the layout a littler more varied and the business centre much bigger. While Seoul has a phenomenally spacious efficient and relatively pleasant airport there is more shopping in terminal 1 than 2. I compared duty free prices though and while there are savings on alcohol and tobacco many cosmetics and clothing were exactly the same as mall prices in Canada. Some of the areas Asiana could improve would be the inordinate announcement of flights; there is no escape from the PA. The quiet relaxing area is near the showers and bathrooms and cleaners area so there is always a din. The food offerings varied sometimes generous — roast pork hot soup vegetable salads — to scant such as sandwiches lettuce and dried noodles. Drink options not great not bad; no decent wine. Very pleasant staff.
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"excellent drink selection with proper barware"

(United Kingdom)

Stunning facility. It's modeled to look like a comfortable manor library with shelves of books attractive lighting and a baby grand piano! Several relaxation rooms with loungers. several more with state of the art massage chairs. A TV/DVD room with large flat panels. Catering includes Korean tea service with traditional snacks cold bar with smoked salmon and duck hot bar with lamb and lobster thermadore. I wish the inflight catering was this good!. Excellent drink selection with proper barware. Business center with three fast computers. Showers and toilets with state of the art Toto technology (a translation card here would have been helpful!).
AirportSeoul Incheon Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"has a perfectly good range of facilities"

(United Kingdom)

This lounge is about as old as the airport itself but is clean well furnished and has a perfectly good range of facilities. Food and drinks choices are fine and the staff are helpful and efficient. A quiet oasis of comfort in an otherwise terrible airport.
AirportManila Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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