Sharm El Sheikh Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 107 reviews
2/10
No Skytrax Rating
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10/10

"exiting the airport was 28 minutes"

(United Kingdom)

Trip Verified | From touch down to exiting the airport was 28 minutes, the fastest l have ever exited an airport, of course we had done our homework and prepared, we knew we had to fill out the visa form and arrived with a pen and something to write on. Departing was also less than 30 minutes from arrival at the airport to the departure lounge, as fast as Luton was, smile at the security guards and they smile and laugh back, and the pat downs are in no way intrusive. These guys take security seriously, and do more checks than most airports, this is not a bad thing, this is for your safety, give yourself enough time, smile at the guards and it's a breeze.
Experience At AirportArrival and Departure
Date VisitFebruary 2024
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

“It was quite a scary experience”

(United Kingdom)

Trip Verified | We entered the airport to check in enroute to London after a weeks holiday in Sharm el Sheikh. After checking in which was very smooth we were directed to the security. Here it was so disorganised and the belt was so low that we literally had to kneel down to place our bags and possessions. We asked for buckets to place our possessions and we were rudely told there is none. So our possessions including belts, watches shoes, jackets etc ended up being mixed up with other travellers. Going through the scanner, there stood a man so angrily and very rude checked us almost stripping us and looked as if he wanted to fight us! I was so scared and thought I was going to be arrested. After picking up my possession took us some time separating it from other people. The wallets and watches had fallen under the belt and had to kneel down to pick them up. It was quite a scary experience which I don't wish to travel through again. Airport has no WIFI .. only available in the VIP lounge.
Experience At AirportDeparture Only
Date VisitFebruary 2024
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"worst airport in the world"

(United Kingdom)

Trip Verified | I must narrate the most horrible experience I have had with my wife at this extremely modern looking (from outside) but decrepit badly maintained airport (from inside). My departure flight from SSH to LTN was on 4th Jan 2024. Reached SSH airport more than 3 hours early for the formalities, that I honestly felt would not take more than an hour - how naïve of me! At the front gate of the airport (before the actual check in desks, you have to put all your luggage, including belts, watch, mobile, pens, spectacles, shoes, etc on the conveyor belt - NO PLASTIC BOXES PROVIDED! The security are rude and shout at the passengers. My Parker pen got lost in the conveyor railings and my Rotary watch was found on the floor and not working. Another passenger was distraught his mobile screen was cracked after it fell of the security conveyor belt. Part 1 of the saga. Though we had our boarding cards printed online, we still had to queue at the Check-in desk with our passports. We were issued proper boarding cards. Part 2 done. Then we had to pass through Immigration presenting our passports again. Had our mugshots taken again (it was already done on arrival) with finger prints (again). We had to fill out a form for this. No pens available. My pen had already been lost! Anyway, got through this Part 3. Then once again we went through the proper security. NO PLASTIC BOXES AGAIN! All items that we were carrying were once again on the conveyor belt for scanning again. This time, I was a bit careful and stuffed my jacket with small items. Then after passing through the security body scanner, had a burly security man doing a hand pat search of literally every part of my body - front & back. Very intrusive! Ladies had a similar treatment by women security officers - Part 4 over. As we left the security area, I was 'randomly' pulled out (I think every second person is pulled out) for another check. This time, they made me write my name and Passport number with destination in a book. They took swabs from my baggage. I was then allowed to pass on. Part 5 done. Checked for filling up our water bottles with the water fountains that are found in almost every airport in the world. Guess what? There are no such facilities. Had to purchase water bottles at a premium price. No free functioning WiFi in the airport. Toilets are very poorly maintained and the attendants expect money. My wife told me that the female toilets had 'mess on the floors and toilet seats. No toilet rolls. By this time, it was time to board. There was no time to have a burger from the Burger King that I was planning to have. At the boarding gate, once again, we both were 'randomly' picked up for additional screening. This time it was with a full body pat check and swab scanning for drugs. Part 6 over. Phew! Scrambled towards to waiting bus to get to the aircraft and board. Flight left on time and no complaints about the airline. For a supposedly tourist friendly destination like Sharm El Sheikh, this had to be the worst airport in the world (surpassing Tel Aviv Airport) I had experienced in many years as a seasoned traveller. One is left feeling humiliated at the end of this. I was planning to visit this lovely destination in the future but now I am having second thoughts. I think the Ministry of Civil Aviation in Egypt, should seriously review the procedures followed in this airport. I agree that Security is very important but what is happening in this airport is farcical, to say the least.
Experience At AirportDeparture Only
Date VisitJanuary 2024
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"just ruined it for us"

(United Kingdom)

Not Verified | After a two week holiday we got to Sharm El Sheikh airport not realising you need around 4 hours time at least to get through. What a pain, after a lovely holiday this just ruined it for us. No help what so ever, had to queue up for one check before cases to go through, waited 45 mins on both queues, shocking really then my son left his ipad on the second security check and we went back and they said it wasn't there. I'm shocked at the support, none whatsoever.
Experience At AirportDeparture Only
Date VisitJanuary 2024
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Absolute shambles"

(United Kingdom)

Not Verified | Absolute shambles through the first security check, no trays to put items in, people were putting phones, lighters and other small items straight on the conveyor belt that were falling through the rollers, bags were falling off the belt as passengers were being inspected by security staff. Ladies toilets in the departure area were disgusting, no soap, no toilet roll, filthy toilets that hadn’t been cleaned. Rude staff who boarded orders at passengers, I absolutely would not go back here again. Tried to access the free 15 minute wifi, which required an access code to be sent to my mobile, no access code sent.
Experience At AirportDeparture Only
Date VisitNovember 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

“Worst ever airport”

(Sweden)

Not Verified | Worst ever airport we have been experienced. We understand the need for security measures but the way they treat you at arrival and departure is unbelievably atrocious. Would absolutely not recommend travelling through this airport.
Experience At AirportArrival and Departure
Date VisitNovember 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"the entire airport is chaotic"

(United Kingdom)

Trip Verified |   The staff work to no observable structure, the entire airport is chaotic, with no consistency in any of their so-called procedures. How they actually manage to get a plane off the ground is a mystery. I had a security guard shouting into my face because the fingerprint scanner wouldn’t work - he was so furious I actually think he’d like to have hit me. The excessive passport & luggage checks/ body searches are carried out by people who treat you more like a maximum security prisoner than someone who is putting money into their economy. It’s a shame that no one with any influence will ever read these reviews because there’s a huge need for massive restructuring of this circus.
Experience At AirportDeparture Only
Date VisitOctober 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"this airport is absolutely atrocious"

(United Kingdom)

Trip Verified | Having seen comments from past years I can now confirm that this airport is absolutely atrocious. We all understand that security is important so 1.5 hour's queuing for Arrivals at passport control is slow but (loosely) understandable but for Departures, they have a mindbogglingly insane series of checks for luggage and passports. Basic luggage check-in is ridiculously slow (2.5 hrs!) and results in a form which must be filled in then handed to 'Passport Control' 10m later, who has no way to check the data contained or interest in doing so - they just get stacked! Multiple Passport checks are often in quick succession and can only be described as farcical! Why follow a conventional computer & visual passport 'gate' with a single guard in the middle of the corridor doing another (but cursory) visual check 3m later, then again 10m later, and there are similar absurdities for hand luggage? The net result is that a simple process takes forever and allows no time to purchase food or duty frees - we almost missed our flight because of the delays added. I can only assume that they either have a chronic employment issue so must add as many manual steps as possible, or they are deliberately making life as difficult as possible for some obscure reason. There is certainly no logic to the sequence or integrity of any of the processes. Lessons learned for us include 1) Avoid Sharm el Sheikh Airport if at all possible, 2) Allow far longer than the tour guide quotes (including arranging independent transfers if necessary - I'd recommend at least 5 hours to have any confidence). 3) If forced to follow other timetables then take your own food (but allow for ditching drinks!) and be warned - there's no WiFi available so don't rely on online services either.
Experience At AirportArrival and Departure
Date VisitSeptember 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
no
1/10

"shambolic airport"

(United Kingdom)

Not Verified | I have travelled all over the world and I am appalled with Sharm El Sheikh Airport, it’s literally rubbish, the whole experience was a joke, my passport was checked 5 times before I even got to the plane which was one hour delayed due to the ground staff and their shambolic procedures. At one point I even swapped my passport with my partner (male) handed it in for checking for the 3rd or 4th time it was not even checked we both carried on through after showing incorrect passports which goes to show it’s all for show and authority they do not do the job required and managed to turn the departure experience into an nightmare. They literally can’t even organise a queue. Airport doesn’t even have Wi-Fi unless you have an Egyptian phone number shops are full of usual overpriced market rubbish, eating facilities very poor. We will not travel to Egypt again based on your shambolic airport. Civil Aviation Authority could do with visiting you.
Experience At AirportDeparture Only
Date VisitSeptember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"most staff incredibly rude"

(United Kingdom)

Not Verified | Long long waits, most staff incredibly rude, multistage checks. The worst airport I've been through ever. I love Sharm but the airport is getting even worse than before and this will affect my decisions to come here again. Most Egyptian people are great but staff here are rude and dreadful attitude.
Experience At AirportDeparture Only
Date VisitSeptember 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no