Sharm El Sheikh Airport

Not Verified | What a shambles, security went through my bag and took packet of cigarettes for himself laughing present for me. We were bundled from pillar to post, no proper info, called the flight then told to sit down. Airport staff shouting at passengers being pushed onto leaving bus. We won't be returning to Egypt and have been in contact with British consulate. Terrible behaviour shouting especially at woman and children.

Not Verified | Complete chaos and confusion. It seemed like it was the first day at work for the entire airport staff. No one had a clue how to organize a smooth functioning system for check in, security, and even boarding. Just two gates were operative, the others were closed off with a make shift wall. Passengers were transported in buses from the gate to the plane. Just one small screen gave info to which gate to use. A staffer announced by screaming which plane was next at which gate. When the bus was full, the rest of the passengers had to wait endlessly for another bus. By that time, another plane was assigned the same gate, and others passengers mixed in the line. Eventually, the first group had to move to another gate, in the middle of boarding. It is unbelievable to me that the staff can go to work every day and not see that their system is rubbish, or find ways to improve it. Same problem in the cafes. No system for queuing. Or the computer broke down, leaving costumers unable to buy anything. The airport building looks to be of newer date, but the maintenance has been lost. Holes in the ceiling, run down bath rooms, and temporary walls all over. Security checks within meters of each others. What's the point in that? One guy was both operating the scanner and checking suspicious luggage, resulting in longer lines every time he had to stop to check someone's bag. No one made sure the boxes for items to scan was being moved back to the front of the scanner. I will never go back to this airport.

Not Verified | This place was always the worse part of visiting Sharm El Sheikh, however we've had enough and will not return just because of this airport. Definitely the worst airport I have ever been to. The most incompetent staff I have ever seen. There was only one small flight that needed to be checked in, they took more than an hour to do so. Chatting, no rush at all, and in the end almost missed the flight even though we arrived 2.5hr before. Dozens of people but no one had any idea what was going on. Ridiculous.

Not Verified | Awful place, worst airport I’ve ever used. All the criticism in other posts are correct. Departures are worse than arrivals. Two unsavoury characters grab your bags from the taxi driver and trolley them the short distance to the first of many passport checks. Continuing to demand more money all the time, they stop you taking your bags back, you have to shout and be aggressive and tell them to (go away?) to get your own property back. You’ll need to be quick to stop them getting your bags in the first place. Considering the security, it’s amazing this is allowed to go on with the blessing of other staff.

✅ Trip Verified | During the inspection of my belongings, the security officer accidentally dropped the basket with my laptop, phone, watch, and electronic cigarette. As a result, my laptop and watch got badly damaged. Fortunately, my phone was intact. After the incident, the agent just threw my belongings back into the basket without even feeling sorry for what had just happened-it seemed like it was my fault that he dropped it. The overall impression at the airport was terrible - the staff was extremely unprofessional.

✅ Trip Verified | Truly the most shocking airport I have ever had the misfortune to depart from. Huge question to enter the airport through one of 2 lanes scanning all baggage. This area was surrounded by people who may or may not have been airport staff, it was impossible to say. Once into the building, another huge queue to check in. No signage present giving directions to another queue at passport control, before a second security scan after yet more queuing. We were deposited in a small holding area, no departure information, no signage to the rest of the airport, containing restaurants and duty free. The next farcical event was to try and get 4 separate UK flights through a door the size of my bedroom door to get onto random buses. No signs just people near the front of the queue yelling the airline and destination. It was like a Rugby scrum of 200 people - very Covid friendly! To put a final dagger through the experience, food and drink were charged at Tokyo prices. The whole experience took around 3 1/2 hours. I’m amazed everyone made the flight. It would be enough to stop my return to Sharm in the future!

Not Verified | This has to be the worst airport experience of my life. Yes, there are additional airport security measures for both Covid and Terrorism for English customers. This does not excuse the shambles I witnessed and was a part of. It was just utterly terrible. We ended up queuing for 3 hours and because of issues with the luggage conveyor, our flight was further delayed for an hour. The shambles was in my mind management and operational issue backed up by poor customer service. The rudeness and ambivalence by staff members were intolerable and this was backed up by the lack of ability to control some extremely poor behaviour by some customers that created a melee of confusion. The tanoy was not able to be heard because of its poor quality and was eventually replaced by some chap basically screaming his head off creating anxiety and tension. At stop and search, because operatives were not ensuring the grey trays were being recycled for use, I counted only 16 for approximately a queue of 150 people items were being damaged queues were lengthening. A lack of understanding of rules meant that some passengers were able to take through items such as water and disinfecting hand gels were being cast out. Because incorrect access to toilets was not available passengers previously being searched were allowed in and out of secure areas without further search, the potential for disaster was plain to see. This was a simple design flaw of not having toilets included in sterile areas. A problem with a baggage conveyor left a build-up of luggage with staff simply saying leave these here they will be alright. I eventually made my way through the utter confusion and mess and challenged the operative to say this was not safe at all, my bag was moved and he simply did not get the point, it would have been so easy to slip items into hold luggage whether it was mine or someone else's. This build-up of luggage could have easily been resolved if the extra staff that were needed but not present were used to manually move luggage to a safe controlled area. Those additional staff if the luggage belt hadn't have been broken could be used elsewhere for directing customers and ensuring a safe transfer through search areas. My wife who is disabled was asked to lift a heavy case of the conveyor as I was held up in search by quite a rude guy. Rudeness yes we all speak different languages and come from different cultures but rudeness in any country or language is not acceptable. This was born by frustration, lack of management direction and care. This airport did not to me to be representing Egypt a beautiful country, that exemplifies courtesy and manners. Egypt is a country that has embraced technology and its benefits, why have these not been adopted in Sharm El Sheikh airport. Our only option now would be to fly to Cairo and train to Sinai, as a repeat incident of this airport just simply ruins expensive holidays

Not Verified | Absolutely terrible. Worst airport I’ve ever been in. Shame on you for your unorganized and impolite security. I checked the reviews and of course they were accurate as they were terrible. It really ruined my entire trip. This airport was so unorganized and the workers had the worst attitude, as they seemed to not care about moving us on time. Shame on you people. The workers were very rude and the line and security were so unorganized that we almost missed our flight.

✅ Trip Verified | Probably the worst airport I have ever been in my life. Filthy, dilapidated and neglected hall, rude, loud and aggressive staff, smoking allowed (not in restricted areas), the list is endless. Was happy to leave it.

✅ Trip Verified | Just a terrible airport. We had to go though 3 similar scans during our departure without any sense in them. First of all we stood 1.5hrs in a huge line at the airport entering area to go through scan and detailed hand-check, then 0.5hr on registration when only 1 person out of 3 accepted the customers, then another 0.7h on the same scan as the first one however with shoes off and after that random "hey show me you baggage and go to scan" request from airport security. We were late for 20 mins on a plane with arriving 2.5h before departure and whole that time we were standing in useless lines! I am not going to visit Sharm anymore to go though this stupid process with lazy people working there.