Used the airport in July 09. Arrived from Singapore from Tiger Airways. Arrival hall was slightly older compared to the departure hall. Arrival has Kenny Rogers outlet and a ice cream parlour. Used the taxi service at the arrival hall (prepaid from counter) it cost us M$38 to Gurney Hotel. There is no meter in Penang taxis! So got to bargain before entering the taxis. Departure hall is newer has a fish tank that my daughter likes. There is a Coffee Bean and a Mac outlet for dep passengers - not as crowded as compared to KLCC. Money chargers can be found in the terminals offering good exchange rates (as compared to Bali airport). Baby changing rooms in the dep hall is a joke. Its a small room with a old pillow and a old dirty looking mat on a table. No soap/tissues/paper towels provided. There are a no of duty free shops prices are more expensive than Singapore Changi/Budget terminal. A number of seats can be found in the dep hall while awaiting for flights back to Sin. Was informed that there is plans of a budget terminal in Penang on the way.