Paris CDG Airport

Customer Reviews

4 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 764 reviews
3/10
4 star Skytrax Rating
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8/10

Paris CDG Airport customer review

(Japan)

I didn't like being shuttled off to 2G but that's the case with many intra-Europe flights at CDG. That said once there the terminal isn't so bad though the services are minimal. As for the main terminals (like 2E or 2F) the only fault I could find was with the limited amount of a flight boards. It's a bit crowded but nicely designed and I actually like CDG after flying through there several times!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Paris CDG Airport customer review

(Mexico)

MEX-CDG-FCO. A nice and functional airport; very well signed I made it through my connection flight (outbound and inbound) without problems (2E to 2F1) no long queuing at all clean and well connected between terminals and nice shops. All flights on time.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1/10

Paris CDG Airport customer review

(France)

The worst airport I have ever experienced. Especially if you have a connecting flight from another terminal. Sign are not very clear or stop suddenly.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
6/10

Paris CDG Airport customer review

(Australia)

Flew from CDG to Hamburg. I found terminal 2D to be alright. Not the best but certainly not the worst. Travelling with the bus isn't great but it's not that bad either. The only chaotic part was when we arrived. Baggage took a fair while to arrive and there were two other flights using our baggage belt! Overall it wasn't as bad as I was expecting.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Paris CDG Airport customer review

(France)

CDG-BOS. As a frequent flyer had access to the dedicated check-in area then scan area. All in all I was in the business lounge within 30 mins. Security staff were polite. Overall a very pleasing and well expedited experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Paris CDG Airport customer review

(United States)

I was at CDG Terminal 1 and transferring flights from Thai Airways to United. Terminal 1 looks like a subway station it is very old and dirty. Thankfully I got to use Star Alliance Lounge because there are basically no restaurants and shops. Walking through this terminal is exhausting. CDG Terminal 1 is one of the ugliest airport terminals in Europe.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Paris CDG Airport customer review

(Taiwan)

Used CDG T2 ABCD and F as well as T1. Very bad staff attitude especially at security and restaurants. The airport is dirty hard to move from one area to another. Airport security staff overzealous. I dread flying through CDG and every time my fears are confirmed.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Paris CDG Airport customer review

(United States)

Immigration officials are lazy and unfriendly. They seem to hate their jobs and let people wait forever just to do simple stamping. It seems that most of the airport staff have become apathetic and discourteous in the past several years. A nice city and a big airport with unfriendly and lazy officials!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Paris CDG Airport customer review

(United States)

I can only add what others already wrote here. So far worst airport I have been to. My bag got lost terminal 3 has actually birds flying inside I would be not surprised if this happens in Hawaii but Paris? Overall very dirty place unhelpful staff if you don't deal directly with airlines they don't speak English. Only good thing I found is good direction to RER train. That's it. I am going to try to avoid this airport in future.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Paris CDG Airport customer review

(Portugal)

I transferred through twice last week. The first from LIS to JFK and the second from JFK to LIS. I found the airport quite decent in terms of directions to passengers and was quite quick to go through passport control and security checks. The travelling distance between terminals is huge 20-30 mins to walk from 2E to 2D so allow yourself time if you're in transit to a connection flight. The major drawback is the lack of sympathy of airport personnel be them waiters/waitresses security check officers shops employees and so on. Those people are unable to smile or to be kind. They also don't speak nor understand nor even make a good effort to speak English. Overall the airport is average.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes