Paris CDG Airport

✅ Trip Verified | This is one of the slowest airports, if not the slowest. I have only experienced such delays in services / security checks / immigration checks in one other airport, IGI, Delhi and I have avoided the airport ever since. It will definitely be the case with CDG, Paris too. In Paris only 2 lines were opened for security check during transit which I felt was unnecessary, since it is transit) and I have been waiting for more than 1.5 hours in immigration check. There is one officer for about 200 passengers (apparently two more are expected 'soon') , which is simply pathetic given that I'm waiting at 11 in the morning. Not a weekend, not an unusually odd time. Simply disappointing.

Not Verified | Am a frequent traveller and was almost in every airport, but Charles De Gaulles is the worst airport I have ever been before. 1. The staff speaks french only even in international terminal. 2. passport control for transit traveller is busy with 2 officers only for a traveller queue of over 200 passengers. You miss your connecting flight if your transit time window is below 1.5 hours. 3. Nobody care about you. 4. police officers are unfriendly 5. Information Boards are missleading and incorrect. You must ask the agent for the right information about Gates or terminal.

Not Verified | I recently traveled through Paris Airport, and it was the worst airport experience I have ever had. The staff were incredibly rude and unhelpful, making the process frustrating. We arrived at the airport around 9:15 AM for our flight scheduled at 12:30 PM, and the place was an utter mess. There were long queues at the check-in counters, boarding pass scanning points, immigration, and baggage security checks. The staff at these counters were unbelievably slow and indifferent, clearly unconcerned about passengers missing their flights. At times, they were chatting amongst themselves while serving customers. Finding someone willing to help was nearly impossible, and the misinformation displayed on screens only added to the confusion. It took almost three hours for us to navigate all these hassles before finally making it to our gate. The security staff in Terminal 2 were particularly rude, often yelling at passengers without reason. They also seemed to lack basic English skills, leaving many travelers struggling to understand their instructions. I witnessed one security agent being shockingly disrespectful, treating luggage as if it were garbage. I understand that security work can be challenging, and I’m not asking for smiles or excessive kindness, but a little courtesy and professionalism would go a long way. It’s essential for airport staff to receive proper training in customer service, as the level of rudeness I encountered is simply unacceptable. Overall, my experience at Paris Airport was disappointing, and I would not recommend it based on the lack of helpfulness and the unpleasant behavior of the staff.

✅ Trip Verified | Was the worst airport I have ever experienced, the staff are very rude and not helpful at all. Waited for over a hour to get through, absolute joke.

✅ Trip Verified | The security check is a disaster. It took 1 hour to pass it, and I missed my flight because of this. This was in the terminal 2E M. Then, Air france helped me and booked me on the next flight to Boston. This one was in the E2 K door. This time, it took like 10 minutes. This is ridiculous. The girl in the security at the M door was so slow, and used to go another line to check for explosives, it was so frustrating, lot of people missed their flights because of this.

✅ Trip Verified | The lady of the security control (terminal 3) was yelling and screaming to people without reason and half of the staff had similar attitude. She was just yelling in a really bad manners to people. Do you really think is that efficient? Because in my case, I just wanted to cry or scream at her back but of course, I cannot. I understand that it is a tricky job, and I am not even asking for smile or kindness but at least, a little bit of education. Seriously, you need to train people with manners at your security point or to take a look because it is not normal to receive people.

✅ Trip Verified | On arrival the passport control was bad most of the manned bays were closed and half of the electronic E gate were not working. People were getting irate and were not happy standing around waiting for such a very simple process. On Departure same day we arrived in very good time but gain only two manned ports were open and people started shouting at staff as they had been in the que for an hour. Staff were calling people’s name as flights were boarding without them. Other passanger’s were very concerned that they would themselves miss there flights as it was taking yet aging a very long time for a simple process to happen. Poor show in all staff are in the wrong place or do not respond to back up of passengers fast enough to stop people missing flights without call them through so they don’t miss flights.

✅ Trip Verified |   I have transited through CDG many times, but this was my first at Terminal 2C. CDG is a hodge podge - some terminals are great, with wonderful lounges, restaurants, and plenty to do. 2C is small and the only two food options after security are Starbucks and McDonalds. Know this before coming in! Either leave enough time to visit restaurant/lounge in another terminal, or don't plan to spend 3 hours here as I did. Thankfully, the Starbucks is large, light, airy, and has plenty of seating with electrical plugs, but still, its not a great experience. There are 3 lounges in 2C, none of which give Priority Pass or Amex Platinum access. On the plus side, before security there is a really good and complete pharmacy where you can stock up on cheap cosmetics, like Marvis toothpaste!

✅ Trip Verified |   The worst security I have seen anywhere, the slowest and clunkiest security. Understaffed. They don't open enough bag scanners, so they actually stop you scanning your boarding pass to even enter security until things get quieter. Staff seem clueless, often sending passengers to other colleagues when there are issues scanning. I will do everything possible to avoid having connecting flights here.

✅ Trip Verified | Ridiculous is the only word to name for transit security control. Extremely slow and absolutely unprofessional. They repeat over and over “liquids are not allowed”. If you are in transit, whatever liquids you carry, already passed controls. So, eventually, after 15 min waiting, they throw away a bottle of wine given on the plane and, really ridiculous, they have changed the plastic bag of bottles bought at duty free! After that, at 06h00 AM a long queue for passport controls and about to loose connection flight.