✅ Trip Verified
| Arrived 4:40 in the morning from PEK. We arrived at the left end of the non-schengen part of the airport, and in order to get to the passport control we had to walk through a narrow corridor less than 2 metres wide. There are signs indicating three different "lanes" through the corridor, one for Non-EU passports on the left side, and two for EU passports and e-gates respectively on the right side. Please note that you will need an EU passport and be over the age of 18 to use the e-gates. This can be a little confusing as the lanes aren't all that clear, but just follow the markings on the floor as they will lead you to the right queue at the passport control. Or just ignore them until the actual passport control area, and figure out which queue to get in there. At the passport control hall where the lanes got separated we noticed that the staff blocked the entrance to the EU lane, and rudely told people to get over to the lane for all passports. You had to present them your EU passport for them to let you get past. The immigration process itself was quite smooth. However the desks were staffed inproportionally. The ratio between those arriving on non EU passports and those having EU passports were around 10:1. The desks were staffed roughly 50-50. As a result of this, the queue for non EU passports was pretty much not moving at all. This was while the queue for EU passports cleared in less than 5 minutes. The terminal however, was quite decent and clean.