Oslo Airport

Not Verified | I was flying EasyJet, so quite a bit away from main area! It's a bigger than expected airport, and very convenient for rail travellers with its station below. (Don't pay for the Airport Express, the local trains are cheaper and little slower.) It's a long trudge to and from the gates. Facilities are good, with shops bars and cafes liberally scattered. Plenty of duty free too if you want. Plenty seating, security and all staff is friendly. My only delay was at passport control, which was very slow even for a Brit. You can pay for Privium faster access if you are a frequent user of the airport. All in all, a good airport.

Not Verified | Absolutely awful. I shall not come to Norway again much as I like it. It took longer to get through immigration than to fly from London. Most immigration booths were shuttered. UK citizens cannot use automatic gates. Avinor staff friendly but powerless.

Not Verified | If I could avoid Oslo airport I would. Long queues and waits for baggage and passport control. Three operatives for pass=port control, at a busy time. Then air line staff taking presidency over customers. Causing further delays. The operatives seemed to be having a fine old time chatting with a customers for very long times. No thought for customers who had on going flights to catch. Slow, slow slow, seems to be the Norwegian way, with little or no concept of customer service.

Not Verified | Horrible experience with airport employees. We were in line for customs it was very long and we were worried we would miss our flight to Stockholm (which we did). I pleaded with them telling them we may miss our flight can you do something - they did not show any empathy. She said so is everyone else. She said it from a distance and did not bother to come over to where I was standing. The lack of customer service offered by the the airport employees and Norwegian Air made for a horrendous experience. Avoid if at all possible.

Not Verified | Big, modern yet dirty airport. Nothing very shocking but you can see little attention is given to the overall cleanliness of the place, especially in the evening: food leftovers and old marks on the floors near the seating areas, abandoned empty bottles and cups, used napkins left on or below the seating. similar situation in the stinky toilets. You can just tell there no intensive cleaning program being run throughout the day. This is surprising for such a busy airport, and does not give a good impression of the place. I have stayed for 4 hours at the airport and haven’t crossed any cleaning team.

Not Verified | I got disrespectful treatment of the security personnel, dirty restrooms that was not cleaned in ages and the paper towels were all over the place. Expensive and nowhere to charge your phone. This is the third time I'm transferring in Oslo, and I'll do what I can to avoid it in the future.

Not Verified | Oslo airport was huge for the size of the city. It was a calm, silent, spacious, clean airport, cooperative staff, technological and efficient. There are several shops and bathrooms all over the place.

Not Verified | The airport is just comfortable in size, very good signage and with excellent tax free offer. Coffee shops and restaurants are everywhere but on half operation because of the pandemic. The security check is thorough and you must give 1-1.5 hours to go to the gate specially if you are going to pass the passport control.

✅ Trip Verified | Extremely rude staff, uninterested at answering questions at check in, unable to label through luggage within the same airline alliance, screaming staff at security check which was almost without passengers so no reason for stress at all. The architecture is nice but organization and staff are simply rude, uninterested in passenger service and for EU standards a shame.

Not Verified | Awful organisation. Passport control took over 2 hours to get through even though it was for only two flights, the queue was not big at all, the staff were just slow and useless, I assume getting paid overtime and being purposely slow to drag the time out. Then it took over 1hr 30 mins on check in desks for the return flights, we knew some people that missed their flight because of this. The staff were totally useless and unaccountable for their actions. Not very Norwegian at all.