✅ Trip Verified
| I think Oslo airport is one of the cleanest, modern and most efficient airports I've ever been to, so I am sad to be writing this review. I am a very frequent traveller, however, this happened: First, I forgot to empty my water bottle. Also, I am used to Global Entry/TSA pre check (US version of Fast Track), so I forgot to take my laptop out of my bag as I sent it through security. My bag got pulled to the side for inspection, but was not done in front of me with my supervision. The only thing I could think of being the reason for the inspection, was my bottle of water. Without ever telling me or me seeing it, they had also removed my work laptop and placed in a separate bin. They ran my stuff through security one more time (they let me drink the rest of the water in my bottle), one bin with my bag and now empty water bottle. I grabbed my bag/bottle and left. When I got to my destination and wanted to get some work done on my computer, I noticed that my laptop was missing from my bag and understood after some time what had happened. How can you remove personal items out of someones bag without telling them? After multiple calls over 2 days, I got to speak with the Lost & Found office at Oslo Airport (for one of my calls I waited 1 h and 58 min before I hung up). They confirmed they had my laptop, and that I could pick it up for a 101 NOK fee. Staff at Lost & Found was not willing to hear me out/receive constructive feedback and were not at all apologetic. Also worth noting, that when you lose something at Oslo Airport, you register your lost items at this site called MissingX. I saw 6(!) other laptops registered that morning before noon (my flight was at 7:30 AM)! Something is really off with the way they operate at security at Oslo Airport. Be aware and always pay very close attention to your stuff (have them open it in front of you)!