Orlando Airport

✅ Trip Verified | Terrible security. I literally had 3 merge lanes in TSA. This was like moving cattle and survival of the fittest. People pushed by saying they were missing a plane. TSA did nothing. Projected wait times said 27 minutes and here it is 1 hour later. To top things off by the time my bag went through the check site, TSA stopped paying attention causing luggage to jam up, fall off and a suitcase flipped my laptop bin, crashing it off conveyor and slamming a hard case suitcase on top. Clown show and embarrassing as an Orlando FL, resident. I am starting this business trip in a terrible mood and possibly filing a claim for a damaged computer.

✅ Trip Verified | This by far the worst airport experience I have had in a long time. The staff were doing busy-work but the administration is very poorly organized. Our Southwest flight (outbound in 40 minutes) did not show up on the departure screens and the information booth said they were not aware of any outbound flights to that destination around the given time. Unlike most airports, different gate groupings are not connected to each other, which is fine, but it doesn’t say that explicitly at the security check point. A confusing sign at one of the gates made it seem like it would be OK to go through any checkpoint. Fortunately our e-boarding pass finally updated with the gate number but we were on the wrong side of gate groupings. We had to double back out and make it through the other side. God bless you if you have to fly out of this airport.

✅ Trip Verified | I have travelled extensively all over the world, including many developing countries. This is the worst airport I have ever been to. The “restaurants” and I use that term loosely, all 2 of them, close at 8 pm, despite the fact that there are flights leaving hours later. This was terminal B. Not sure what terminal A is like but I will make sure to avoid this airport at all costs in the future.

❎ Not Verified | The security process is extremely inefficient. There are multiple lines for the first part that don't move forward consistently and no clear lines to get your bags checked. It is complete chaos and requires luck to make the estimated time given at the beginning of the process.

❎ Not Verified | I have never been more disgusted at the uncleanliness of an airport, and absolute rudeness from employees. Seems like everybody is taking as much time as they can to delay you. The floors and chairs are abysmal as they are covered in slopped food, and the employees seem to care far more about their cell phones than customer service. Will never be returning to this airport, I would rather drive to Florida from Canada (24 hours) than arrive or depart from this airport.

✅ Trip Verified | Avoid at all costs. Currently past security near gates 70-99, including international departures w/duty free. Horrible. No place to sit and dining options abysmal. Burger King coming soon next to Outback Steakhouse. Overwhelming smell of fried food. Carpet old and stained. Come on Orlando.

❎ Not Verified | Unpleasant security line experience. We were taking a 6am flight on Sunday and found ourselves in front of a huge line of travelers one hour ahead of the departure time. While it was our problem to not arrive earlier, I approached a mid-aged male staff guiding the traffic, asking if there is an express line for people with less than 30 minutes to departure, so that we can be prepared if we couldn't make it in time. First, upon seeing me approaching, the male staff just turned his back towards me, and I had to address him in the front for him to speak with me, and then instead of pointing me to a panel with waiting time (it was above the security check), he replied "No, you have to wait in line." I then asked: "Do you think I can make it", he says with such plain tones: "I don't know, you need to arrive early". And then he turned his back to me again! It wasn't like there were other people around waiting for his help. Thank goodness that the lady at the entrance (who was super busy) was kind enough to tell us that we can make it and we actually made it. I just think that if you'd like to have tourists coming back, at least be somewhat friendly and stop turning your back!

✅ Trip Verified | What an absolute disgrace. Worst airport I have visited in my 49 years. Took 8 hours to travel 6700 km across the Atlantic and took 2 hours to move though 100 m queue at TSA. International airport it is not. Not sure I would call it an airport. Queue was full of tired elderly and children. Took over 2 hours to get through. Nowhere to sit, no air-conditioning, obvious lack of "Ambassador' staff. Not the first time. Last time took 3 hours. On top of that you are not allowed to use your mobile in Immigration Hall. Can anyone explain why or is that just some stupid rule from the dark ages. People waiting outside to pick me up then became worried when I hadn't come through even though they could see my flight had landed. Orlando receives over 20 million visitors a year. Airport cannot even cope with two planes arriving at the same time. Just returned from India and got through within 30 mins. They have the same procedures at Immigration control. Suggestion: Don't bother flying through MCO. In my opinion it should be shut down. Worse service than a third world country.

❎ Not Verified | I landed at Orlando International Airport after travelling from Malaysia via Dubai for 27+ hours on an Emirates flight. On arrival we had to wait inside the plane because no immigration officer was available. Imagine waiting inside the plane after travelling 16 hours non stop from Dubai. I was with my 12 month old twins and family. The immigration opened after 1 hour or so and it took us forever to clear the immigration because there were only 2 or 3 officers available. We were holding our babies with their wet diapers in a long line up for immigration clearance. After clearing the immigration we picked up our luggage from the belt. We had around 8 bags and there was no porter service available. Worst part is once we somehow managed to move our carts outside the immigration and baggage pick up we been told that we have to drop our bags at another belt and take the train which will take us to main arrival halls where we had to pick up our luggage again. This is a horrible airport for international travel and I will avoid it at all cost.

❎ Not Verified | Needs to be updated, only fast food restaurants (not many). One sit down restaurant that was only open for lunch. Bathrooms are too small for a major airport, long lines and not clean. Outdated furniture and not much to do in the terminal. Outside of TSA isn't bad but once you go through there is limited selection of anything. I would not fly into this airport unless I absolutely needed to. With some renovations and upgraded this could be a nice airport but it needs some major work.