Mumbai Airport

Coming from BRU to BKK (and later from BKK to BRU) the transfer was a mess! Not organised men and women separated (almost lost my wife and 2 daughters) at security. Security staff (very rude!) checked my hand luggage twice and left it for 15 minutes unattended. Do not lose your stamped hand luggage label because if so: you must do the whole security procedure again. And that will cost you another 30 minutes at minimum! While going in the plane 4 people in a row (one military) will check your boarding pass. Sorry: thanks to Mumbai Airport we did not get a warm welcome in India!

Have had my share of horrible experiences at this airport but looks like I was lucky this time. Arrived a bit earlier for the night flight and the Delta Sky Priority check-in was instant. Just 5 minutes waiting at customs and no more than 10 minutes to get through security. An unexpected touch of heaven! Shopping area is greatly improved and the Clipper lounge was actually not too bad at all. Obviously this airport is not yet up to global standards but I have had worse times here. Hope my luck continues.

The airport overall is good it can do better but is not as bad as the reviews given by others. The airport is very clean and the bathrooms were pleasant. Proper management was evident and the service was great.

Absolute mess. Rude staff baggage handlers asking for money unscientific and repeated checks on baggage overpriced food. Transfer from international to domestic terminus - had to wait for one hour for the bus no responsible person to inform about when the next bus is expected. Been through this airport twice in the last two years and things are no different.

International and domestic - absolute chaos! Cleanliness and safety: 5 (Bathrooms still not to international standards). Passenger flow logistics: 1 Transfer between international and domestic terminals: 0 - it is a joke! Somehow mysteriously everyone reaches where one has to go - only Indian red-tape can make this simple event complex. Flight departure announcements: 1 (Can do without using unnecessary words repeatedly e.g. "wishing happy journey" etc.). Food choice: 2. Food pricing: 2 - overpriced sandwiches and soda. And this is the gateway to India!

Flew from Johannesburg to Hong Kong via Mumbai a few days ago. What a complete and utter disaster! The endless queue to get through security between international flights was enough to make a grown man cry. The chaos and disorganisation was only surpassed by the security staff's inefficiency and general lack of effort. The airport (and indeed Jet Airways) need to seriously consider providing a fast track queue for business class passengers. If your product cannot attract and retain premium passengers your product will fail. With the vast array of choice available for business class flights to Asia there is no reason to endure Mumbai.

Flew Johannesburg to Bangkok via Mumbai and spent 60 mins in a queue. Amazingly disorganized. At the airport I had 8hr wait overnight no ATM no currency exchange. There're both a level up and I was told by airport staff that I "can't go there". Free wi-fi doesn't work. Flew Jet Airways that are ok but I swear it was my last trip with them via Mumbai. I hope they do something about it soon. It's a disgrace.

As plenty have said below complete shambles. Was travelling from Heathrow to Bangkok via Mumbai but still had to queue for 90 minutes to have all my hand luggage scanned. The queues are split into male and female with no organisation. The checks take for ever and you lose sight of your hand luggage for about 5 minutes. Staff are plain rude. I would do anything to avoid using the airport again.

BKK-LHR via BOM. It took a very long time to get from the plane to the terminal antiquated security system that involved being separated from my bags for at least 10 minutes. When I finally caught up with them they were in a heap with everyone else's. I knew I had a long wait and was pleased there was some fairly comfortable seating but the mosquitoes were unbelievable absolutely everywhere and hundreds of them. A really unpleasant experience and I'll avoid this route in the future!

My wife and I had the great misfortune to fly from Delhi to Mumbai arriving in the Domestic Terminal transferring to the International Terminal. Fortunately we had 4 hours between flights and had our luggage checked through to London - we just made it to the connecting flight. In the Domestic Terminal you wait in long lines for busses then it ambles around the airport. I have seen many airports around the world and this was hands down the worst!