Manchester Airport

Landed from Orlando 30 minutes late with Virgin after an hour delay on way out. At Manchester waited an hour after getting to carousel [having gone through checks] for luggage. Airport arrivals hall only our plane so why? Not enough staff or tea break time! Not acceptable given other airports ability to do better especially given delay on a long overnight flight.

Worst security staff in the UK. Always rude patronising awkward and unpleasant. I travel monthly and now always now choose the 3 hour journey to LHR rather than take the abuse from the egocentric staff at Manchester.

Departed Terminal 2 on 10 May 2015. Low passenger traffic at 1.30pm. Terrible experience. My wife and myself both mid seventies were each subjected to body searches and our shoes taken away for X-rays. My search taking place in what appeared to be a storage cupboard. We both had medication with us and this caused great concern with the staff who were concerned with "substance checks". Because our body searches were carried out simultaneously we were not in eye contact with our carry on bags. Bottom line is that when our carry on bags were finally cleared and we were told we could take them we gratefully left the area. It was only when we were in the Istanbul airport transit area that we realised that our clear plastic bag of 'liquid' items a small cosmetic bag and a small bag containing all of our medication were all missing from our carry on bags. Anyone with a modicum of medicinal knowledge would have realised that we both had heart problems. So what happened? Total ignorance of passengers health needs? Maybe over zealous officials? Maybe simply incompetence by the officials.

T3 at 7 am Friday - no-one ahead of me at fast track and regular line virtually non-existent. Security employees chatty and friendly. It all depends on the time/day/weather and just about anything else you can think of! Cant give full marks as they have taken up every bit of space to move with shops/eateries.

The usual massive queue to check in for the flight. Based on previous experience we paid for fast track through security. A complete waste of time and money. The priority queue took twice as long as the standard one. One particularly miserable operator berated several elderly passengers who were too stressed or deaf to hear his barked instructions. The operators of this airport have spent a fortune on making it easy for passengers to spend money in the myriad of new shops but clearly are unwilling to provide a proper service. Core business an airport? I don't think so. They should be ashamed.

My experience more positive than some TS for London/New York security quick but was early reasonable food options airside.

Truly horrendous experience from start to finish going through Manchester T2 both ways. Started off with nowhere to be dropped off so ended up off loading in middle of road by taxi because of lack of space tatty smelly out of date cowshed of a building. But the staff at passport control are the low point no words exchanged just grunts and pointing of fingers no eye contact just miserable faces to greet you in and out of the UK. There must be a better way.

The worst airport in the UK? Arrived at 12.25 am 29/03/2015 got to the corridor leading to the immigration desks only to find that the queue was not just in the zig-zags leading to the desks but up the corridor. The shocking thing was that it was only our flight that was queuing at the time and that the e-passport terminals were all closed. When we eventually got to the desk I joked that at least the e-passport machines must have a good scrap value (at that time I thought they were broken) only to be told that they were closed every night. This is because the airport won't pay for someone to be on hand to help people who are stuck at the machines. Now honestly there are 5 machines and it would take 1 relatively unskilled but helpful person to keep them open 24/7. But no it needed 4 border control desks open and still the queues are unacceptable. At least I thought the good news is that our bags would be ready for us on the carousel oh no life can't be that good at Manchester airport there were no signs up to say where to expect our bags and no bags on any carousel. Eventually a few bags appeared on one carousel and we thought here we go but all but 2 were quickly snatched up and we were left waiting for another 20 minutes until the rest started coming round. Oh yes and the meet and greet service should be re-named park and walk you have to exit the terminal walk all the way through the car-parks and eventually your back at your car a trolley would be helpful. Even Ryanair has managed to tidy up its act after losing customers through poor money- grabbing service.

Very rude security staff at Terminal 1 talk to travellers in a very rude way. Is this because they know you will not challenge them? Understand they have a job to do but they need a course in customer service if these idiots worked anywhere else they would be sacked.

Had a Qatar Airways flight out of T2 at 19.30 on March 5th. Arrived early checked in easily enough with the airline as usual shortage of staff at security. Having got through security I was amazed to find that at all the shops and food outlets close at 16.30 the only place open was duty free. So if you have evening flight out of T2 be sure to eat before you arrive or take a pack up. Was not a great start to my trip.