Leeds Bradford Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 374 reviews
2/10
No Skytrax Rating
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1/10

Leeds Bradford Airport customer review

This airport is a shambles and disgrace to West Yorkshire. When it is not fogbound it is a traveller's nightmare with onerous walks with baggage from transport to airport (particularly if you rent a car) and chaotic check-in desks. The internal layout is very poorly planned with many bottlenecks and crazy queues in corridors to access security and too few check-in desks. Very poor.
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1/10

Leeds Bradford Airport customer review

What a shambles of an airport. I'm finding it very difficult to think of anything positive to say about this place at all. In relation to it's position as the main airport for West Yorkshire it is nothing short of an appalling. I can see there are plans to upgrade the facility that look as if they have started already. Maybe the best plan would have been to flatten it and start again. The final straw was them trying to board two flights from the same gate at the same time. My BMI flight to Heathrow was shown on the screen as boarding but when you went to the gate they were still boarding a Jet2 flight to Amsterdam. Total chaos as London passengers were being asked to step aside and eventually blocked the gate completely while the final stragglers for the Amsterdam flight were still turning up. It's not as if either plane were docked as both sets of passengers had to walk out in the wind and rain over the apron to get to their planes. Surely a quick change of gate for either one of the flights would have worked better. Anyway I digress this airport is a shambles from start to finish.
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2/10

Leeds Bradford Airport customer review

Good short stay parking is all this airport has going for it. Catering facilities are poor and inadequate. High elevated position of airport & runway results in far too many delays re-routes and cancellations due to fog / adverse weather conditions.
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1/10

Leeds Bradford Airport customer review

Leeds Bradford airport is very poor. Poor communication very poor food much ridiculous climbing up and down stairs long walks or silly bus journeys very slow security shop for papers books etc today manned by 1 person - 30 in the queue. It makes Belfast look excellent!
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