Leeds Bradford Airport

Not Verified | According to their website if you own an electric car you are able to drop off or pick up Free of Charge, plus you are able to park for up to 1hour. This would be great if that were possible as in order to have free parking it is necessary to speak to a member of staff to tell them you have such a vehicle, they would then contact the main building for permission to allow you free passage. On Friday 1st April I went to collect some members of the family and took advantage of the “free hour” by going into arrivals to welcome them. When I went to leave the parking area, guess what? Not a single member of staff were to be found, therefore it cost me £11 to get out. The following Monday when I dropped the family off (a total of 4 minutes) again no staff again, this time it cost me £5 to leave. If Leeds Bradford can’t manage to operate their existing Airport how on earth would they manage to run an extended one. Reading many of the comments from other people it’s high time they got their act together.

✅ Trip Verified | Easily the most deplorable god awful airport in the 21st century. My question is who manages that airport. Queue for 2 hours nearly missed my flight. People had to ask to be put to the front of the queue as to avoid missing their flight. Understaffed. Security was a mess, an unorderly queue for the metal detectors and at that only one was open until one of the staff opened another and let everyone through, although she was efficient she was very rude and seemed to be taking out her frustration and stress out on the passengers which was not what was needed in that situation. A disgraceful airport, needs new management or any management at all. 1/10 as I quickly bought a nice wrap out of Boots it was delicious. Other than that can’t comment on the shops as we didn’t have enough time.

✅ Trip Verified | The security queue at this airport is utterly appalling - over one hour in a cramped crowded space - utterly disgraceful. Once I escaped the queue I was approached by a Chugger - charity mugger - I already give to charities but loathe this kind of salesmanship!

Not Verified | So on the anniversary of 9/11 we flew out of Leeds Bradford. There were numerous flights departing at the same time. We had to wait over an hour in a very very long queue. No distancing in the queue, Covid what Covid! There was one person checking boarding passes and passports and staff were having to call for passengers on flights to go to the front of the queue otherwise they would have missed it (us included). Security was absolute nil. I have a knee replacement and because of the metal in it the alarm always sounds when I pass through but not this time. The staff were just not doing the job they should have done because they couldn’t cope. They told us that most of the staff had been made redundant. To me the security in an airport is of the utmost importance and on the anniversary of 9/11. It doesn’t fill you with a lot of faith in the system. Absolute disgrace!

Not Verified | Exited airport to car park at 3:10am on Saturday the 29th August 2020. We arrived at the barrier to find machine not working, tried several times with credit card but machine wouldn’t work. After several minutes I pressed the help button and was told to find another barrier to exit. There were cars queuing at three barriers 10 cars back and we were told that no one would be coming out to solve the problem we just had to find the barrier ourselves which was another barrier other side of car park which did eventually let us exit. No thanks to Leeds Bradford airport staff or security. Last time we will fly from this airport.

Not Verified | This has to be Europe's worst airport. It's cramped, dirty, over priced, has no airbridges. The staff are rude. Their car park.is a joke. Avoid this airport.

✅ Trip Verified | Flew back from Prague on Sunday 8th March. Apparently 5 flights arrived within minutes of each other. 3 people in passport control - took us Over 1 hour from disembarking to getting through passport control! Shocking service!

Not Verified | Absolute nightmare! Waited more than hour to check my ID. This is a long time problem, too many customers and not enough airport employees. Last time I almost missed my flight for the same reason, do something, this is not normal!

✅ Trip Verified | Chaos. I have experienced better airports in Greece and they are really terrible. Checking our suitcase in Jet2 had no belts to send them on so it had to be taken down to the bottom and dropped off with Jet2 staff. It then took 46 minutes to get through security. The cafes, bars, toilets and everything else are totally inadequate for the number of passengers. When our flight gate was put up Gate 5 we all went along. It was chaos there too. They were then sending passengers through the doors of gate 4 instead and boarding people in groups. Those at the back of the plane were supposed to be getting on first. After traipsing down a load of stairs you then have to walk along a draughty outside corridor a couple of hundred yards to then board the plane. To be fair the return experience was better but only because we were lucky enough to get to the front of the passport queue. How the managers of this airport can subject the paying public to this awful experience beats me. I suppose it's because they can!

Not Verified | By far the worst airport I have traveled in. Only bar/food open was Saltaite who wanted to charge 13.50 for a burger - absolute joke. Drinks were 6.50 each and the sandwiches from the shop were tasteless. Nothing else open for food despite advertised.