Las Vegas Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 127 reviews
4/10
No Skytrax Rating
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4/10

Las Vegas Airport customer review

Arrived and departed from Terminal D. It was pleasant to walk through and had plenty of services and restaurants. The slot machines are great but they need the payment machines like every other casino in town. The connecting train was pleasant and efficient as well. No issues with luggage. On departure the TSA screener seemed to be obsessed with my Canadian Passport.
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4/10

Las Vegas Airport customer review

True enough about the long run from the car-rental garage but the airport itself ran smoothly on a departure to Vancouver. Can't do kerbside check in to Canada but I guess that's Homeland Protection or TSA or somebody. No money exchange until 8.00 which caused a rush. Lounge should be after security.
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3/10

Las Vegas Airport customer review

I have transited this airport and departed once. One thing for visitors to consider is that the consolidated rental car facility is very far from the airport terminals. While it is convenient in that you go to just one place regardless of which company you use and there are then just two busses to choose from (depending on which terminal you are departing from) you have a long trip on the bus and need to allow for the extra time (and getting to the rental car facility by vehicle can be confusing since you do not take the same main road as to get to the airport terminal). Once in the airport processing was relatively fast; about par for most airport these days. Nothing to rave about but also no big complaints. You do have a chance for some last-minute gambling before you get on your plane.
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3/10

Las Vegas Airport customer review

We arrived with Delta from JFK. Baggage handling was excruciatingly slow and the claim are crowded. It would be less crowded if it not double as a casino.
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5/10

Las Vegas Airport customer review

I found the airport to be busy but efficient We flew Southwest and by the time we walked to the baggage claim our luggage was already there so no waiting. There were plenty of limousines and shuttles outside so it was not difficult to get a ride to the hotel. The airport seemed very clean and had a sufficient amount of stores and restaurants. Coming back the check in line was long but went very quickly. No problems at all with this airport.
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3/10

Las Vegas Airport customer review

An insanely busy airport (at least it was when I went through it) but I found that it mostly functioned reasonably well. I arrived at Terminal 1 on US Airways and had no issues with signage although it was a long walk from the gate to baggage claim. My only issue was the delay in recovering my baggage due to confusion about which carousel it was on and even this was cleared up after a few minutes. The ground transportation area was very busy but problem-free. For the flight back the biggest obstacle was getting to the terminal through the extremely crowded lane for shuttle buses taxis etc on the Terminal 1 departures area. The driver eventually had to let us off some distance from where we needed to be but everything went okay. The lineups for check-in looked extremely long but there were lots of terminals for electronic check-in which kept things moving and after this the wait to check baggage was pretty short. The TSA security lineups were also pretty fast. There were lots of shopping opportunities before going through security and still some decent shopping and eating after going through security. The waiting areas were quite pleasant and offered a good view of the airport ramps for an airplane nut. Overall Vegas loses marks for the baggage handling hiccup and the congested taxi lanes at departures but otherwise it functions pretty well at moving a lot of people through with minimal hassle.
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1/10

Las Vegas Airport customer review

I have had the misfortune to travel to LAS. I arrived on a domestic flight and have waited for my luggage for over an hour. Then when I finally exited to airport I waited for the car rental facility bus for over half an hour and it was midnight. After finally getting to car rental agency getting the car and getting to MGM Grand (which is about 10 minutes from the airport) I was in my room at 2.00 am. From landing to the hotel it took me 4.5 hours (the drive to the hotel was 10 minutes) in the middle of the night! This is the worst airport I have ever been to. OK Paris Charles de Gaulle/Roissy is just as bad but that's it. LAS is a disaster of an airport! If you can avoid it!
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3/10

Las Vegas Airport customer review

I go to Las Vegas airport about 3 times a year and have experienced using both the domestic and international terminals both have good and bad points. The international terminal is much quicker to use on arrival even if you have to go through immigration the domestic terminals baggage reclaim is one of the worst in the world I've spent many times waiting over an hour for my luggage. The international terminal however has very limited facilities with nothing worth eating unless you like BK. The domestic terminal D gates are by far the best although limited eating facilities at least its clean and spacious.
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2/10

Las Vegas Airport customer review

The positives - close to the strip and easy to get to and free WIFI (the only thing that you will get for free in Vegas). Negatives are many - passenger dropoff area has ony 2 lanes for cars and is extremely crowded; only 1 dropoff area for every airline; limited and bad food. No real restaurants. Very crowded baggage pickup security lines can be very long limited covered parking. Need to park in the outside overflow lot and walk to/from airline gates can be long. Besides the many casino based shops there is limited interesting shopping
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1/10

Las Vegas Airport customer review

Terminal 1 is extremely busy with the volume of domestic flights but plenty of outlets and places to sit. Terminal 2 - of all the US airports Vegas was the friendliest in terms of staff and immigration was pretty quick too. It made a pleasant change to be greeted with a smile and for the immigration process to be completed quickly. Departing from Terminal 2 however is a totally different story. The terminal is to put it frankly more like a bus terminal waiting room. There is just one duty free shop - this must be the smallest in the world! and 3 eating options we had a connecting domestic flight before our international flight back home and therefore had a wait of around 4 hours - it felt more like 40 hours. Worst airport terminal I have ever had the privilege of waiting in!
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