Las Vegas Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 127 reviews
4/10
No Skytrax Rating
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2/10

Las Vegas Airport customer review

(United States)

Had to connect between concourse A and B and it was a travesty. Signage is horrible 1 moving walkway in what seems like a half mile walk. Up and down back and forth. One of the worst airports in the world.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Las Vegas Airport customer review

(United Kingdom)

Travelled to and from Las Vegas from the UK. Arrivals relatively pain free - good taxi queue well organised according to how much baggage etc. International Departures (Terminal 2) was the worst ever. Queued to drop bags so much for checking in online 24 hours ahead. The queuing started - first to get on the escalator second to go through security and then through a manual passport control. Finally into departure hall. 4 flights departing within a short space of time meant that the place was absolutely heaving with this relatively small amount of passengers. Duty free was pitiful other shopping outlets grim and don't even get me started on the 'fast' food outlets.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Las Vegas Airport customer review

(United Kingdom)

McCarran airport has to be the worst US airport I have used! I flew domestically from San Francisco it was relatively easy to get from gate (B17) to the luggage carousel. Luggage took an age to arrive. No obvious signs on how to get to the international terminal. International terminal arrivals area is one big joke! The waiting area had no toilets nowhere to buy any food/drink just a few rows of seats and a monitor. Departing wasn't much better we'd arrived early so there was virtually no queuing to check-in. Getting through American security was its usual painful process – longish waits. There is virtually nothing post-security. Thankfully wifi worked. Not many toilets and they were dark and dingy. I see that there is a new international terminal opening up in a few months – it is sorely needed!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
6/10

Las Vegas Airport customer review

(United Kingdom)

I flew to Las Vegas from London Gatwick and to San Francisco and back for a day trip. The domestic terminal is excellent. It is very clean has several shops and cafes and plenty of seats at the gates. The TSA officers are also very friendly at that terminal. However the international terminal is very small not as clean as the domestic one and there is not many places to eat at. There was no empty seats at my gate so I sat at another gate among passengers flying to Mexico. The TSA officers at the International terminal are also not as friendly as they are at the domestic one. I also noticed that when a flight to Mexico was boarding the announcements were only made in Spanish not English. If I fly to Las Vegas again I will fly into the domestic terminal.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Las Vegas Airport customer review

(United States)

Terminal 1 (divided into 3 concourses A B and C) and used by Southwest US Airways and Spirit among others is dark dirty and difficult to navigate through. Carpets are dirty slot machines take up valuable floor space causing overcrowding garbage isn't picked up as often as it should be bathrooms are dirty and parts of the airport near the restaurants/snackbars and bathrooms smell funky. The taxi ranks and rental car shuttles are poorly managed and chaotic - at peak times it can take up to 30 minutes to get a taxi. The one positive about McCarran is that the TSA checkpoints are the best of any major airport in America - lines move quickly agents are courteous and seem better trained than their counterparts at other US airports.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Las Vegas Airport customer review

(United Kingdom)

I had a 1st Class ticket with Virgin and the facilities are awful. Dull lounge with unhelpful staff. I ordered a Ham and Cheese sandwich which was stale and the wine wasn't much better. Hopefully when they open the new terminal in 2013 it should get better. Unfortunately they can't change the staff.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Las Vegas Airport customer review

(United Kingdom)

Terminal 2 has very few shops or food outlets if two Virgin flights are scheduled tO depart at a similar time there is insufficient seating and the air conditioning struggles to cope. Free WIFI which is a bonus.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Las Vegas Airport customer review

(United States)

I've arrived and departed from this airport several times each time from the D gates. It's a pretty long walk from check-in to the D gates and from the D gates to baggage claim. There is a tram to take for part of it but it's still a pretty long walk. The D gates have a pretty good variety of dining and shopping options along with the obligatory slot machines with it being Vegas. On my last trip July 1st-July 12th I got a big surprise. Baggage claim has always been notoriously slow in Vegas but on this particular trip I waited less than 5 minutes for my baggage. That means from gate to taxi took just about 15 minutes which I'm sure must be record time in Vegas for somebody that's checked a bag.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Las Vegas Airport customer review

I departed for Minneapolis in the afternoon of July 5. The queues were reasonable staff polite air conditioning in the terminal was very welcome after the heat outside and the free wi-fi is a bonus. No complaints whatsoever.
no
3/10

Las Vegas Airport customer review

Terminal 2 (international flights not including Canada) is a totally different experience to the main terminal. While check-in and the security check were easy once gate-side there is virtually nothing to do. There are a few tiny shops the usual fast food chains and a small bar. What a contrast to the razzle dazzle of the city itself! I suggest that if you check in with plenty of time to spare take the 5 minute walk over to Terminal 1 for any last minute shopping food or drink.
no