Kuwait Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 56 reviews
2/10
No Skytrax Rating
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2/10

Kuwait Airport customer review

(Kuwait)

Truly a dreadful experience both departing and arriving. Run down crowded and chaotic is possibly the only explanation I can give. I have seen better airports in Africa. The duty free is a rip off and I have never bought anything at the airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Kuwait Airport customer review

(Australia)

If you are flying out of Kuwait keep an eye on the clock. Don't waste time on food and shopping. Nothing much in that area anyway. Info screens dangerously misleading. Dirty washrooms rude ground staff. Choose Kuwait as a transit port only.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Kuwait Airport customer review

(Kuwait)

I do not like the airport but it was a very fast in check-in. I know that the new airport will be good the best thing was that it was clean however there were not a lot of facilities.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Kuwait Airport customer review

(Australia)

Completely altered my view following departure experience. Agree with Mrs Argyle and Kamal. If you are flying out arrive 3 hrs before departure. Check-in and head straight for immigration. Queues are long at peak hours. Flight info displays dangerously misleading. Everyone gives a different set of information. Don't assume people know what they are talking about. Don't bother with shopping and meals. After immigration head to the gate emplane and get out. Staff can be rude. Travel on one of the few quality carriers serving the city. Obtain all info and keep your fingers crossed.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Kuwait Airport customer review

(United Kingdom)

Did not enjoy my 5 hour transit in Kuwait at all. Very basic there was nothing that I could do while waiting for my next flight and the toilet wasn't very clean either. The staff were quite friendly.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Kuwait Airport customer review

(Australia)

Flew into KWI from Delhi via Dubai on Emirates. Pleasantly surprised with the arrival area being reasonably organised. Immigration Queewas long but the staff were efficient. Not as modern as Dubai but staFF at Saad terminal were definitely a lot more friendly and courteous. Small but neat and well run Airport. Nothing flash but it works well.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Kuwait Airport customer review

(Kuwait)

Flew out of the Sheikh Saad terminal on Wataniya Airways - a huge difference from Kuwait Airport terminal 1. as you arrive there are valet parking services Wataniya rep welcomes you and helps through check in which is quite quick. Terminal is clean a lot of natural light and the staff attitude is excellent immigration quick and easy. Duty free area and entertainment satisfactory.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Kuwait Airport customer review

(Kuwait)

I had to laugh at the review that said the airport is much more efficient than before. I can't even imagine any airport being less efficient. Since I live/work in Kuwait most of the year I have to use the airport often. It is the bane of my existence here. I actually wouldn't mind living here too much if it wasn't for KWI. I've been flying for over 30 years and have seen dozens of airports but KWI is absolutely the worst I have ever seen.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Kuwait Airport customer review

(United States)

Was prepared for a bad airport experience but was surprised to not walk into a smoky terminal. Not a lot of options for food or shopping but decent. Airport not very crowded on a weekday morning - check in easy and immigration quick. Duty free shops had nice deals and boarding at the gate was fine. Definitely not a middle east transfer hub compared to DXB or DOH but not bad.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Kuwait Airport customer review

Changing planes on a connection from DXB to JFK this seemed very much a third world airport or like a regional Chinese airport. Signage was ok but transit passenger walking distances were long and a the gate security there was no organization at all except to find a long line and hope it was the right one. There was no separate accomodation for Business or First Class at boarding and not even an announcement - everyone just headed for the door when it seemed ready to load. The facility seemed old dusty and tired (like Kuwait in general) and ground staff was not at all helpful. The process seemed to be run by three unhappy guys in baggage handler uniforms and at the last moment an overdressed female gate agent appeared but said nothing. This is not at all in the same class as nearby Doha and Dubai if you have a choice of a connection point.
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