Ho Chi Minh City Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 128 reviews
4/10
No Skytrax Rating
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1/10

"everything is too slow"

(China)

Trip Verified | An awful place where everything is too slow and lines are too long. I’ve never been to a worse place to take a flight. If you want to leave here I suggest being 5/6 hours early as I was here 3 hours early and had no chance to do anything.
Experience At AirportDeparture Only
Date VisitApril 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Worst Airport I have ever flown in or out of"

(Canada)

Not Verified | Worst Airport I have ever flown in or out of. When you arrive at this airport it is a complete circus and takes forever to get through customs. When you are departing from this airport it’s even worse. The staff here are completely miserable and enjoy making your life difficult. I checked into my flight and my bag was 5.7kg (way under the limit) the girl working (who was employed by this airport) proceeded to make me weigh my laptop, watch, wallet, phone, literally everything I had so she could get the weight above 7kg and force me to check a bag. She then proceeded to not sit me and my partner together even though we booked and checked in together. She sat us on opposite ends of the plane just to spit us, because she is a miserable, black hearted, witch. I highly advise flying in and out or any other airport in Vietnam to avoid this truly terrible employee. Attached is a picture of her so the airport knows who to fire if they want to stop scaring tourists away.
Experience At AirportArrival and Departure
Date VisitMarch 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"by far the worst airport"

(United States)

Trip Verified | This is by far the worst airport. Three huge queues will insure that you will take at least 2+ hours just to get to your gate. Never before have I seen such inefficiency in an airport before. There is no air conditioning inside. If you are thirsty, you can buy water for $4.50. That is incredible price gouging since at a market in Vietnam you can buy 18 water bottles of the same size for that price. Where are the water fountains? Very dirty airport. Also the staff is rude, which doesn’t bother me. But traveling is really stressful for some people, and having rude workers can definitely make traveling more stressful for those people.
Experience At AirportArrival and Departure
Date VisitFebruary 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"airport is less than average"

(Thailand)

Trip Verified | The airport is less than average. The domestic terminal is ancient, overcrowded and filthy. The international terminal is better, but under staffed and lacking diverse food and beverage options. The lounges are also sparse and subpar
Experience At AirportArrival and Departure
Date VisitJanuary 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"very openly request bribes"

(Vietnam)

Trip Verified | It’s a shame to see custom officials very openly request bribes from Asian citizens, mostly Chinese. Everyone in our line could see what was happening as Chinese were first refused by custom officer, sometimes gave money directly to be refused by the officer and told to hide it in their passport … plenty of cameras but not checking officers, a clear sign this is organized at top level. A shame to give such an image to a country. Same applies on arrival. Never been bothered myself as westerner but seen this on every flight. Besides this the airport is bad bad bad. The lounges are a shame, only VN staff is upgrading the experience by being friendly. On most days you spend 30 min minimum at customs. The choice of food or drinks is limited and very expensive.
Experience At AirportDeparture Only
Date VisitJanuary 2023
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"Staff quite rude throughout"

(Hong Kong)

Trip Verified | Entered Vietnam via SGN airport. Greeted by massive immigration queues - approximately 2 hours long. Absolute shambles. Travelled later domestically within Vietnam through SGN airport. SGN airport is old, dirty and outdated. Staff quite rude throughout, especially immigration and security. Long winded outdated check in processes plus outdated cumbersome security screening even for domestic flights. Visa application for Vietnam, also difficult and outdated. This airport and it staff, are a sad relic of an ancient world, that needs to rapidly modernise to bring it in line with both the rest of the country and the rest of the world. SGN airport experience in general, would make me think twice about coming to Vietnam again for a holiday
Experience At AirportArrival and Departure
Date VisitDecember 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
1/10

"one of the worst airports"

(Vietnam)

Trip Verified | Sadly, this is one of the worst airports. Huge, long and unorganised immigration queue on both departure and arrival. Also seem the tour group got the priority, to jump the queue or have a special lane open for them while other passenger waiting up to 1 hr to get thru the immigration. After immigration then another long queue for security. We arrive 2 hours but barely make the boarding time. Adding on the aging computer system adding worse waiting and processing time. Ho Chi Minh is the central hub for both businesses and tourism. Need hugely improve to serve international tourists and business travelers.
Experience At AirportDeparture Only
Date VisitDecember 2022
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"The airport is so dirty"

(Australia)

Trip Verified | What a sad way to end my holiday in Vietnam. The airport is so dirty. The gate lounge (both of them as our gate changed) was like there had been a party before us. At 6am I would have presumed they would have cleaned it up. Bathrooms were also dirty and missing soap! And had urine on the floor. Seating is poor with limited charging options. You have to keep signing in to free WiFi to view ads. But the worst part was the price gouging with food and drink. All prices are in USD and equate to up to 10 times local prices. The domestic airport here has normal prices. Clearly they want to take as much money as they can from tourists even if its by unconscionable means.
Experience At AirportDeparture Only
Date VisitNovember 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"One of the worst airports"

(Singapore)

Not Verified | One of the worst airports that I've seen. Insane queue lines and staff who are unhelpful. We were waiting anxiously in the queue and that was a sign. A custom staff approached us and "offered" sympathies that we are running out of time and then "offered" to usher & open up a free line for us. Then came the big reveal. Told us to pay up a sum of SGD $100 (for 4 pax) in order to clear immigration successfully. We didn't pay and he rudely told us to get back to the official queue line. Luckily in the end we managed to get on your flight at the last minute. Blatant corruption!
Experience At AirportDeparture Only
Date VisitOctober 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"I do not recommend this airport"

(United States)

Not Verified | This airport is is not a bad airport and has a good amount of seating and duty free to dirt your needs. The lounges have many amenities and clean restrooms, but that is where the good things end. Airport Immigration officers are absolutely the worst of the worst. As a Vietnamese entering Vietnam using a United States passport the immigration officers gave me so much attitude and kept saying I couldn’t bring this or I couldn’t bring that. They attempted to confiscate my MacBook that I had in my backpack. I do not recommend this airport.
Experience At AirportArrival and Departure
Date VisitJuly 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no