Hanoi Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 111 reviews
6/10
No Skytrax Rating
Sort Reviews by :
Show
na

Hanoi Airport customer review

The old terminal is cramped and filthy. In the arrival the immigration is slow specially it's horribly during the mid-summer day when the hall gets sticky and hot because there is no AC! The only bathroom was one of the dirtiest one every saw among all the airports. Departure hall is a bit better but expect the slow immigration service. The new terminal was under construction at the time when I visited back two years ago which was used by domestic arrival only (funny how the planes pulled off from the boarding bridge after clearing the passengers). The new one is much better looking clean and has open-air concept which make it spacious.
no