Hanoi Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 108 reviews
6/10
No Skytrax Rating
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Hanoi Airport customer review

Both arriving and departing HAN are quick and easy. No baggage inspection on arriving at international terminal and only a cursory passport /visa check. Departure on a domestic flight was also a breeze. The 1st/business lounge is within the departure area. Snacks and drinks are adequate; there is no smoking area.
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Hanoi Airport customer review

I must agree that Hanoi Noi Bai International Airport is very modern but it depends very much on which gate you go to. I remember walking through a zigzag corridor to the gate departing Hanoi for Saigon. Terminal in general is a lot better than the one in Saigon.
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Hanoi Airport customer review

Hanoi airport is really modern. The walking distance between the check-in and gate is very short. Facilities are good (shops and a nice restaurent upstairs). The viewing gallerie upstairs is very nice too and generally empty.
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Hanoi Airport customer review

The best thing about the airport is after the surprise of how modern an airport this is that after check-in and passport control there is a nice little frequented restaurant upstairs where you can have another nice nap on the comfortable seating prior to take off. Otherwise the waiting area is quite mind-numbing.
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Hanoi Airport customer review

We used Hanoi Airport four times during April/May 2003. I found it to be as good or better than many others around the world. Clean Comfortable Great Coffee available very helpful staff especially the Customs Officers who were polite and very helpful as were the VN Airline staff. We shall check them out again next year.
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Hanoi Airport customer review

Ha Noi airport is the best and most modern airport in Vietnam comparable to other international airports. The services there are great people are very friendly courteous and extremely helpful. I highly recommended- you have to see it to believe it.
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Hanoi Airport customer review

Hanoi's new airport is very nice and modern. Arrival is simple and so is departure for both domestic and international. I recommend it.
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Hanoi Airport customer review

The old terminal is cramped and filthy. In the arrival the immigration is slow specially it's horribly during the mid-summer day when the hall gets sticky and hot because there is no AC! The only bathroom was one of the dirtiest one every saw among all the airports. Departure hall is a bit better but expect the slow immigration service. The new terminal was under construction at the time when I visited back two years ago which was used by domestic arrival only (funny how the planes pulled off from the boarding bridge after clearing the passengers). The new one is much better looking clean and has open-air concept which make it spacious.
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101 to 108 of 108 Reviews