Hanoi Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 104 reviews
6/10
No Skytrax Rating
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Hanoi Airport customer review

We used Hanoi Airport four times during April/May 2003. I found it to be as good or better than many others around the world. Clean Comfortable Great Coffee available very helpful staff especially the Customs Officers who were polite and very helpful as were the VN Airline staff. We shall check them out again next year.
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Hanoi Airport customer review

Ha Noi airport is the best and most modern airport in Vietnam comparable to other international airports. The services there are great people are very friendly courteous and extremely helpful. I highly recommended- you have to see it to believe it.
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Hanoi Airport customer review

Hanoi's new airport is very nice and modern. Arrival is simple and so is departure for both domestic and international. I recommend it.
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Hanoi Airport customer review

The old terminal is cramped and filthy. In the arrival the immigration is slow specially it's horribly during the mid-summer day when the hall gets sticky and hot because there is no AC! The only bathroom was one of the dirtiest one every saw among all the airports. Departure hall is a bit better but expect the slow immigration service. The new terminal was under construction at the time when I visited back two years ago which was used by domestic arrival only (funny how the planes pulled off from the boarding bridge after clearing the passengers). The new one is much better looking clean and has open-air concept which make it spacious.
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