Hamad Doha Airport

✅ Trip Verified | Unfortunately, I had to spend 16hr in Doha airport as I missed my connection due to a delayed Qatar Airways flight. They had no rooms at the airport hotel, and refused the request to go to city hotels. So I had to spend 16hr, and I have managed to explore the airport. Well, Hamad International airport had nothing to do, the most boring airport I had to spend a transit. There were only two food courts, despite 4 terminals. One was quite busy, and the other was at the end of the airport, only with 4 restaurants. The food was not exciting but was okay. Everything was in the 25-40 range. There was no place to take shower, and the sleeping area cost $50 per hour! There were very few quiet sleeping areas were available for free, but they were all full. There were more or the same number of prayer rooms as toilets. But toilets were clean and well attended. There were no water fountains available to fill bottles of water. The only option was to buy them. There were secure baggage lock areas, but they were not functional, and only worked with a transponder. But there was no information on where to get them. Duty-free shopping was ordinary, and the huge gold store was available. Some constructions were going on. I would not recommend spending time at Hamad International!

✅ Trip Verified | I flew from Sydney to London via Doha on Qatar Airways travelling with a 7-month-old infant. I specifically bought a pram that I could take on the flight with me as I was travelling on my own, I tried to be as organised as possible and minimise the stress for this trip. At Sydney airport, the staff took my pram and loaded it as baggage which I had researched prior to buying the ticket that that wouldn't happen so I was a little confused when they took it away. When I arrived at Doha I asked for a pram during transit. I was told that due to Covid they weren't allowed to provide me with a pram. I was on my own with an infant that I had to carry in my arms for three hours during transit. I was tired, struggling with the little one and had been holding her for ages when I asked for help form the ground staff who told me to improvise. I tried to get hot water to disinfect the baby bottles and once again doing everything one-handed holding a tired and cranky/hungry baby was near impossible.

✅ Trip Verified | I am a regular flyer to and from Hamad International Airport. As I partially live in the UK & Qatar. My latest arrival was on 19th December from London and within 20 mins I was outside. Smooth and great service and the ground staff are also very helpful. On the 27th I departed for Medina. It was a morning flight so a bit more traffic. But again the service was tip top. HIA is the best airport I’ve travelled from.

✅ Trip Verified | A disappointing experience. Only one lounge open and that was full for the next two hours. No voucher system or compensation. Some Restaurants also full. Toilets not very clean WiFi not working (I’ve used it several times before on previous visits).

Not Verified | I happened to go through Hamad International airport for transit twice. The flights were delayed, ended up doing a layover for 6-7 hours. This is the last time I use Hamad airport. Though it is luxurious, this does not outweigh poor customer service performance.

✅ Trip Verified | The Hamad International Airport has all the amenities of a world-class airport. The Duty-Free shops are aplenty and very enticing. This is a great place to shop for jewelries.

✅ Trip Verified | Very clean airport, and it's really huge. I had to walk a lot to my gate. There used to be water refueling stations here and there, but they are closed due to COVID. So I had to buy water bottles frequently during my lengthy stay. The cool thing about this airport is that it has quiet rooms for families and individuals to sleep in, free of cost. It also provides a designated kids zone and prayer zone.

✅ Trip Verified | Great airport but it is strange that Information Screens for transit did not have the gate information available. Passengers have to wait until the gate information is provided. Passengers with flight from Doha to Chicago had to wait beyond the x-ray area since the chairs were not enough at the gate.

✅ Trip Verified | I get that it is a impressive airport. That it was a clean place to be. That they had lots of fancy stores selling things at same prices as in the high street. But I was irked that they threw away the bottle of water I had with me. Leaving me with nothing to drink for the 3 hours transit I had since they sealed off all the water fountains due to 'covid'. Forcing you to spend money at eye-watering prices in duty free for even a small can of water. $6 for a bottle of water. What a rip off. How can you profit from something as basic as water. Show consideration for people and at least provide water dispensers around the terminal.

✅ Trip Verified | Excellent experience, the staff were very friendly and helpful. Thanks to them I managed to board my flight and settle last minute administrative due diligence.