Geneva Airport

Not Verified | Dreadful airport. Queues everywhere bring a flask and pillow to go through passport control. Simply cannot cope with traffic passing through. Sadly personifies everything you wouldn’t expect from the Swiss.

Not Verified | If you have to wait in the line to get through the Geneva passport control, you had better pack a snack and possibly a pillow. Although they have now installed automatic passport readers for all Swiss residents, they have seemed to have forgotten about the sheer volume of tourists that would like entry to this country. Wait time alongside of my family and 500+ other travelers was well over an hour, partly due to the fact they only had 5 controllers on staff and partly due to the sheer lack of direction they are offering travelers. Time to step back and actually form a reasonable plan for processing travelers Switzerland before your tourism disappears like your snowfall.

✅ Trip Verified | Below standards, I can see they try to keep up with an existing old building. Queues everywhere. At security, bag is checked for a bottle of sanitary gel. Regarding signage, they are everywhere, with screens and panels everywhere, but not well placed. Sometimes they are just next to you but you cannot see them, sometimes you come from a direction they did not expect and there are no signage visible. Some moving walkways not working. Gates. Not enough seats for everybody. No electricity apart from a business corner of 3 seats for 8 gates! Wifi is not working (IP configuration failure). That said, place is clean and staff is polite and helpful.

Not Verified | Since the opening of the new terminal, this airport is horrendous. Queue to get through passport control-over 1 hour (arrival). This is not unusual; it has been this way for the past 3 visits. Departure: arrived at Easyjet bag drop with 2 hours 10 minutes to spare before flight. We had priority lane security, but still only made the gate with 6 minutes to spare (yet another long wait at passport control: the worst part of this is that those in the EU are walking straight through). The passport officers are either extremely unhappy in their job, or simply dislike the British as they simply scowl at best. This has become too stressful for us now and we are booking Jet2 to Chambery to give that a try. Have given 1 out of 10 as I wasn't allowed to put zero!

Not Verified | I feel I must preface this review with some context. I am a young person with a high threshold for annoyance: I stay in hostels with loud snorers or get held up in traffic and it's no real bother to me. I had a flight home cancelled at the very start of the pandemic and spent 3 days in an airport waiting for a flight and was able to see the funny side. I have never written a review in my life, but this experience has prompted my to do so because it was so utterly absurd. The lack of organisation from easyJet and Geneva airport is unlike anything I've ever seen - including the aforementioned 3 day covid epic. Queues for check in sprawled out of the doors full of people with flights already due, random passengers removed from one queue into another, lines intersecting one another and leading to where they started, I honestly can't believe anybody makes it to their plane. I feel awful for the poor staff who have to work in this chaos, which is apparently the norm after speaking with them. I have flights booked with easyJet later this year and will be cancelling them for fear I won't make it home.

Not Verified | Clearly one of the worst airports I have ever been to. Not enough seating, queuing everywhere .. all food options crammed in one small area and it was hot and stuffy there. There are so called "business corners" for people to work but none of the electrical outlets work there so no chance to keep your laptop or phone charged. To top it all Wifi speed at the airport was a joke!

✅ Trip Verified | Arrival was “okay, but departure was a horrible experience, you will need at least one hour from you get trough the door until you are airside. And that’s if you have a business ticket with fast track/priority. PS: The Swiss Senator lounge is also rubbish.

Not Verified | Last time I departed from Geneva Airport it happened me to find myself on a hurry at the queue for the security checks. I had arrived with an advance that should be considered more than acceptable in the rest of the world but this is not the point. The point is that, when I had no more than twenty minutes before the closure of my gate, I asked to the local manager to allow me to go directly to the security checks. She answered me no. I respectfully enlighted the fact that I was running a serious risk to lose my flight. I was answered that it was a mine problem. Luckily for me, the rest of the queue was kinder than the local manager but I had to beg everyone standing in front of me to let me pass. And it was quite shameful. There are no excuses for a behaviour like this and I warn everyone to arrive at the Geneva Airport, at least, with an advance of two/three hours before the gate's closure, otherwise, be ready to implore one hundred people!

✅ Trip Verified | Passport Queues. Avoid, I’d forgotten just how inefficient this airport was and why I’d always preferred Zurich. Unless you’re Swiss / EU, you’ll be in for a very long wait, hour plus. 6 of the 16 passport check points open so clearly can’t be bothered to organise staffing to cover what are very predictable flows of passengers.

Not Verified | Extremely inefficient. Rude personnel, nothing is working on the check in, belts stopped functioning, no one cares. Passport control is a separate planet - not operating efficiently. Airport is dirty. Even if you arrive three hours in advance you might be very late. Worst airport in my experience.