Geneva Airport

✅ Trip Verified | Access to the airport from the underground station is easy to find and well signposted. Due to the high volume of passengers, the waiting times for the check-in and security check were long. There is a good selection of shops and restaurants. The toilets are too few and quite old.

Not Verified | I arrived on Sunday 2nd February to go skiing for a week and from entering the terminal building after getting off the plane to getting through passport control took over two hours. A complete and utter shambolic airport. On the way back on the 9th, from being dropped off outside the airport it again took two hours to get to the departure lounge complete chaos and no one cares. All they want is the money from us for using their airport. My best advice to anybody is to avoid the airport at all costs so you do not get really disappointed and frustrated that I did.

Not Verified | Terminal 2 is an absolute joke, it is akin to a bus shelter. The airport is losing so much money by making passengers wait for bus transfers to the main Terminal and by the time they arrive at Terminal 1, there is no time to eat, drink or spend any money in the shops. You provide 1 transfer bus every 10mins whilst you are checking in 6 flights at a time? This is the worst airport that I have ever travelled from and I have travelled the world. Third world countries can do a lot better than this. Very disappointing.

✅ Trip Verified | Absolute chaos departing from Geneva yesterday (Monday 3 February 2025). It took just over an hour to get our passports stamped which was about the same time as the flight to LHR. The queues were enormous as there were far too few staff available. The number of positions open varied from three to five with staff just closing up and walking off. It wasn’t much better for Swiss and EU passengers. Probably not their fault as they would be instructed by management. An appalling experience made worse by airport staff not putting our skis on the aircraft. Overall, a dreadful advert for Geneva and Switzerland.

✅ Trip Verified | Third world system. Absolutely awful. The queue to get out of the airport is going to be longer than the flight. Sweating because it’s so hot in the queue. Screaming kids and babies because they’re hot and tired. UK flags covered with white stickers to hide them (just to spite us for leaving the EU (really? Don’t be so petty. You didn’t have them covered when we first left). No markers to tell you how long to expect. No staff to make sure everyone is OK. Lanes not properly marked so people in wrong queue and lots of queue jumping - just a shambles - shame on the Swiss, I thought you were better than this. Arrived in the terminal an hour ago and still no end in sight. Apparently several UK flights land at the same time on Saturday night. Transfer companies know it and expect it so it’s not a one off. Fly to another airport if you can (assuming they’re any better).

Not Verified | Busy and crowded on both Sundays. However queues were manageable. Inbound immigration went smoothly Baggage hall is still a scrum, but more staff on duty to assist Check in was quick and efficient. Food and drink are over-priced. Sufficient seating in boarding area.

Not Verified | Utterly inefficient organisation. Check-in and organisation of security queues were totally chaotic with inefficiency everywhere. On the evidence if this airport, I have no idea where the myth of Swiss efficiency comes from. Also extravagantly overpriced for everything and poor quality food and beverage. Really unfriendly security staff.

Not Verified | Far better experience at Geneva on departure. Check-in queues were long, but moved quickly enough No delays at Security or Immigration, so got the gate. 30 minutes early, despite the long walk Reason being I assume because there were few other departures around that time Shopping area is cramped and crowded

Not Verified | Geneva really must get its act together. Arrived at about 13:30 on Sunday. Queues for immigration were one hour plus for non Eu and 45 minutes for eu passengers. Admittedly three large intercontinental flights had recently arrived together but still unacceptable!

✅ Trip Verified | We transitted via Geneva on our way home to Copenhagen after a holiday in Malta. I've flown into and out of Geneva a number of times, albeit not for around thirty years. The airport is poorly designed, with long walks to and from the various satellites. It's certainly showing its age and is in dire need of an update. The most noticeable thing was that the majority of the staff seemed unhappy. With the sole exception of a smiling women at Security all of the staff wore a scowl and ony helped begrudgingly. Unless it's your home or destination, I'd suggest avoiding Geneva Airport.