Fort Lauderdale Airport

✅ Trip Verified | Our flight arrived on time, but the airport was unable to receive the plane. We had sit again and wait in the plane. Then, they told us that they had no resources to unload the baggages from the plane and we had to wait another hour. Finally, there are way more travelers than what the customs could manage and we had to wait in the side and then we were moved to the line. Because of that we lost our connecting flight. We had 3 hours between arrival and departure which is normally more than enough for a so small airport. The airport is accepting much more flight than they can manage and the customers are who suffer only. The airport attendants did not care at all. In consequence we had to stay the night at the airport outside the security area with nothing to eat and no where comfortable where to seat. They were not willing to lay anything because they said it was a “uncontrollable” situation. We booked the flight a month ago so they knew how many flights were arriving, it was not an uncontrollable surprise. If I can control it I’ll never fly through Fort Lauderdale airport again.

✅ Trip Verified | It's been 11 years since I traveled through Terminal 1. The refurbished Terminal 1 is a world class modern airport terminal. It is spacious, brightly lit with plenty of seating and dining options aplenty. There are oodles of power ports and USB ports at the gates; however, some of the power ports were not working. Bathrooms are very clean. The concourses are wide and directions easy to follow to baggage claim. Security was a breeze with no wait time for the TSA-Pre checkpoints. WiFi was easy to connect too and blazing fast. The refurbished terminal is a significant upgrade to the old terminal 1.

This is a horrible airport to have to travel thru customs at. Literally hours to get through. Last time missed a 3hr connection because of it. Anyway just not good place. Ask question they just look at you? Then answer like you know where your at? Avoid this place at all cost. Especially JETBLUE!

✅ Trip Verified | What a Zoo! For Jet Blue, Terminal 3, it was a 2 minute wait for a kiosk for checked bag. 45 minute wait to drop bag. Then, TSA pre-check and regular are in the same line for F Concourse! And regular line is backed up to easily before where you enter TSA Pre-Check. No waiting at TSA Pre-check line! Terminal 3. TSA has the entrance to TSA Precheck blocked off so that you have to wait in the regular line for 10 minutes before you can get to clear or TSA Precheck entrance.

✅ Trip Verified | Avoid Ft Lauderdale Airport like the plague. I would give this airport negative 5 stars. I had a flight out of Ft Lauderdale today to Cancun to celebrate my 50th birthday with a large group of close friends in Tulum. It’s been raining in all of south Florida for past three days, and due to this, Ft. Lauderdale Airport has closed for the past two days including today. I can understand weather being a major issue resulting in airport closures, but somehow Ft Lauderdale airport is the only airport that has closed. They are currently close and ironically it’s been sunny all day. All of my friends were able to fly out of Miami International Airport which is a 30 minute drive to the south and somehow Miami International did not close at all. And Miami is extremely prone to flooding as it’s lower than Ft. Lauderdale. West Palm Beach airport which is just to the north did not close either. So needless to say, all of my friends are celebrating my 50th in Tulum without me because the airport will not open till tomorrow with the airline not being able to book me another flight for next three days. Worst part is as we are all sitting in the airport waiting for some news, airport staff had no idea what was going on or when they would reopen. I will never fly out of there, heaven forbid it rains a little again and the airport is shut down for a week. What did Miami and West Palm Beach airports figure out what to do that Ft. Lauderdale couldn’t.

✅ Trip Verified | Fort Lauderdale-Hollywood International Airport (FLL) is a total shambles. Unbelievable waiting times to park the plane, to access the luggage area and another two hours for customs and immigration. It really is a disgrace to treat visitors like this. I travel a lot globally and this is much worse than countries the US really does not want to be compared to. In Houston two weeks ago this thing ran extremely smoothly.

✅ Trip Verified | My first plane landed 45 late. They did not open door for another 10 min saying other planes are waiting. Then we were supposed to go through customs, but the guy letting people into customs area was not allowing anyone except those with global entry to go through customs. I showed him my next boarding pass and told him I am boarding now. He said there is not room for me and held me for 20 min standing before allowing to enter customs area. But he allowed those with global entry to enter. How come there is space for them but not for those who are missing connecting flights due to flight delays? This was very very rude. I missed a flight of course and had to spend a night in a cold hotel. I lost desire to fly with American Airlines. What is going on at the airports in USA is totally unacceptable.

✅ Trip Verified | Every time I use the Southwest terminal I find a couple of flights arriving, so hundreds of passengers waiting to go through the Custom's process and there are always two or three agents but no more. This is really disrespectful and unfair after traveling.

✅ Trip Verified | Absolute worst for layovers for international traveling. Our flight arrived 20 min early, only to have to wait for 25 minutes on the plane due to customs not being ready for us. The flight attendant said on intercom if you are changing flights to put the liquor you just bought into your checked luggage, because the TSA agents like to drink. I thought she was joking. Well when we finally got off the flight, we were held in a hallway for 40 minutes until we were allowed to go claim our luggage to take through customs. (Which took 90 min) After that, you have to check your luggage back in. I asked if we should put the liquor we just got from DR in the luggage and was told no, not if it’s sealed. Then we get to security and we’re told we can’t keep the liquor. I tell them to call down to the people we checked luggage in because we asked. First man says let it through. Second guy scans it and tells us either we surrender it, or let him re test it in a machine, but if it fails, my husband and all our belongings will be taken to another room for a recheck and a full body pat down. I think the flight attendant was trying to warn people. That they take your liquor here for their own use. 2 hours later, still trying to get our flight. TSA agents are rude, unprofessional and this entire process is ridiculous. Never again will I do a layover flight here.

✅ Trip Verified | The absolute worst service! Currently at airport as I wait online with 2 family members. Spirit decides to keep us inside a turned off airplane, no air circulating, no notice but that the airport is not ready to take us in. Not considering connecting flights and having to do immigration, this was an international flight. Gets better before even getting through immigration we were forced to collect our luggage...what! We have connecting flights are you kidding! On too of having to take our luggage, they are extremely damaged! Every single one of our suitcases were destroyed and mishandled! Than they take you only in small groups because the line to immigration is overwhelming and they can’t fit enough people, leaving our connecting flight with less than hour! Explain to me how this is normal. Incompetent, unprofessional staff goes on to tell us the next flight they can put us in will be tomorrow at the same time so 24 hours we have to wait in an airport because they will not accommodate a hotel because it wasn’t Spirit’s fault it was the airport and immigration! I’m sorry I paid Spirit to get me home, not an airport. You quickly washed your hands, hand over a new boarding pass and call it a day! You call this service?