Fort Lauderdale Airport

Not Verified | There needs to be a law against this level of abuse of passengers. After getting off the plane we were all led to a room where we stood in a serpentine line, for a full hour. Finally, we were led to a place where we could get out bags, which took forever to show up on the carousel, even though the plane had landed over an hour ago. At this point we stood in another line, with our bags, waiting to go through immigration. This line wrapped all around the entire airport, and took another full hour to get through. After that, you have to recheck your bag, then wait in ANOTHER line for someone to check your passport. Then there is yet another line, this one you go through security allá over again. They did not get in any hurry about anything - in fact, it really did appear as if they were trying to take as long as possible on purpose. All of this took more than 2 hours, and I barely made my connecting flight. The plane was about to pull away from the gate, when a super nice airlines employee called them and stopped it so that I could get on. Needless to say, I ordered a drink as soon as possible once in the air. Is there no one who oversees airports, or the way they operate? The only thing they could possibly have made it worse is if they had strip-searched me and beaten me.

Not Verified | Worst airport in the USA. This is the second time I have used this Airport in a month. It appears as if international arrivals Airport staff want you to miss your connecting flights. They are unorganized (only a few staff actually do things to help). Then to add more misery to the problems TSA precheck was closed at 8pm on a Saturday. While waiting in the Immigration line many people were discussing how they have missed their flight due to excessively long wait times. I will never have this Airport on my itinerary. If I book a flight and see this Airport on it I will change carriers, change travel times or whatever is necessary to avoid landing here.

✅ Trip Verified | This airport is not managed well at all. Waited 20 mins to get a gate. Waited 20 mins to get the stroller at the jetway, arrived at 6.45pm and it is now 8.30 and we are still waiting on our luggage. Not clean no. Nobody to help you and no notice of what luggage carousel your luggage comes out on.

✅ Trip Verified | The worst airport ever. Took 2hours to get through immigration they gave zero cares in the world . Such an antiquated system and airport. I like lots of people missed their flights there was no help no assistance just oh well its not us. Really you work at the airport. Never fly here it's a joke.

Not Verified | This the worst airport I have ever flown through. This is my second time flying through this airport and each time it gets worst. I have seen so many people miss their flights. This airport is horrible any smart small business owner can fix the problems in the airport arrival procedures. Honestly if TSA think this how you solve America security, then I am disappointed to be an America. These lines are long and redundant, and they make absolutely no sense. It took us over 2 and half hours to make it through immigration. It makes the traveling experience horrible. You come back to your country and it's the worst entry system. I believe the only reason this is horrible is most of the international flights are coming from the Caribbean and South America. If these flights were coming from Europe, TSA will find solutions to make this airport entry very smooth. This another form of discrimination. TSA refuses to fix this problem because those flights are from third world countries.

Not Verified | The worst thing you can do when traveling internationally is to have these Mickey Mouse airport as your port of entry. They never know what they are doing. Going through customs is a mess. They never have any control of the two different lines, one for citizens and one for non-citizens, that will direct you to the proper federal agent. When you are done with customs, they make you go through the process of re-entering the airport as if you were doing it for the first time. You have to go through the x-ray machine, get padded down, have them go through your carry on and then hope that items that are safe to carry with you are not seen as unsafe by these bunch of idiots and get confiscated. For the individuals running this place common sense is not in their skills set. Apparently they have never heard of six-sigma. They don’t have to hire a black-belt to improve the process of making a connecting flight easier and not as stressful as they make it to be. My advice to you is to avoid this airport as much as possible. It has always been the same, organized confusion at its best.

✅ Trip Verified | I had traveled through Ft. Lauderdale international airport previously but did not recall the confusion. Having processed customs, coming from Bahamas, I did not see any information or helps on where to go next for my connecting flight. Did I miss the help desk? I carried my recovering wife’s luggage as well as mine all the way to terminal 3 after dragging it all around terminal one while looking for help. Ft Lauderdale is a clean, nice looking airport and I don’t mind the construction. However this exasperating experience left a dark cloud over the rest of my travel. Where were the guides?

Not Verified | This is the most difficult terminal to move from gates e to g. I am 76 and walking with carry on and wearing a mask was horrendous. Took me 15 minutes. Unpleasant and exhausting. Need to improve the ability for seniors to change gates

Not Verified | Worst airport experience of all time. If I could give zero starts I would. Unorganized and incompetent systems. Puts people in holding before processing customs with ridiculously long lines, in a tight crowed space. Had to stop here for a connecting flight but promise I will avoid this place like the plague in the future.

Not Verified | Worst airport in USA. Broward county is a misery of politicians and Transportation department. Worst airport for immigration. They never seen to be in another airport before to learn. They should be all of them fired. Wait and staff is so incompetent and rude. Administration of the airport is the worst. Every single time I arrive at the airport it is a mess. Chaos through every line. Even mobile passport.