Doha Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 120 reviews
4/10
No Skytrax Rating
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6/10

Doha Airport customer review

(United Kingdom)

Good points: clean bright well signposted sleep lounge for economy passengers helpful staff. Bad points: small overcrowded not many food and beverage outlets sleep lounges have funny (and uncomfortable) curved loungers. Used buses to take passengers to/from aircraft and terminal. Confusing terminal instructions for passengers debarking.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Doha Airport customer review

(United States)

Have to agree with the earlier posts. I could find only 3 toilets in the Transit Terminal Departures Area - all simultaneously out of operation. A freezing cold terminal in the middle of the night no facilities non functioning 'information' screens and lengthy bus rides all conspire to make Doha a fairly dismal place to make a connection. Why on earth have they scheduled so many flights transiting though an airport without a properly functioning terminal? Not recommended - and a poor advertisement for Qatar Airways who are clearly trying to deliver a quality product.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Doha Airport customer review

(United States)

I found airport to be crowded and lacking in the number of rest rooms needed for the passenger traffic. The security lines after getting off the bus seemed daunting but use of looping lines seem to lessen the chaos. There were quite a few duty free shops but food and sundry outlets non-existent. Will not transfer in Qatar until the new terminal has been in use for at least a year.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Doha Airport customer review

(United Kingdom)

Stayed in Doha 2 nights whilst doing Rome-Singapore. No air bridges. Bus out to plane on departing flight took 30 mins. Airport itself had 1 Costa Coffee outlet past immigration to serve the whole terminal. Toilets in the terminal serving around 12 gates had 2 cubicles and a queue. Would not go back to Doha until they open the new airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
6/10

Doha Airport customer review

(United Kingdom)

My only experience of transiting DOH in the past was as a J class passenger and having read the reviews of the airport for transiting 'down the back' I did wonder if I had done the right thing. The flight was an hour early and there transit terminal security check was deserted so there were no bad experiences and I was soon walking around the duty free shops. Cost of food in the food outlets seemed OTT but there is nothing new in that concept! Boarding for the onward connection was orderly although making everyone use the rear steps for boarding was a pain especially as the other steps wouldn't have disturbed the J class passengers (who in fact hadn't boarded anyway). I sincerely hope that the new airport will do away with the need for bussing (which is pretty much a thing of the past at most airports). Otherwise not half as bad as I feared!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1/10

Doha Airport customer review

(United Kingdom)

Hundreds of pushing people trying to get through two security gates queue jumpers shoving a few people nearly coming to blows and no air-conditioning. Once inside the facilities are not bad but could be better. This is my third time through the first two times were good but this last time it seems to be copying Heathrow for bad service.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
1/10

Doha Airport customer review

(Malaysia)

Transit at Doha for SIN-MAD and BCN-SIN flights with Qatar Airways. Airport is absolute chaos. No airbridge long bus ride between plane and terminals confusing terminals unfriendly staff asking nonsense and unnecessary questions which slows down the boarding process. Very slow security clearance very limited seats. Toilets smell WIFI is almost non-existent and I don't even care to visit the duty free shops. Luckily our transit time was between 1-2 hours.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Doha Airport customer review

(Canada)

One of the strangest designs I've ever encountered. No air bridges. All aircraft are at remote stands requiring transfer buses a real pain in the summer heat. Multiple terminals (arrivals departures/transfers satellite transfer premium terminal). Departures/transfers terminal incredibly crowded even at 1 in the morning. Security lines can be long and slow. Duty free store crowded and difficult to get through. Sparse selection of magazines books and newspapers.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
6/10

Doha Airport customer review

(Bangladesh)

I have been to Doha airport a couple of times as transit passenger. The airport is quite big but if we consider the amount of traffic it's handling it should be much bigger. When busy it's really over crowded and security check might take more than an hour to pass. Duty free is small but has a good collection of products. On the bright side toilets are pretty clean food in the restaurant is nice and plenty in amount announcement is very frequent. All in all nice airport just have to be much more bigger in floor space.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Doha Airport customer review

(Singapore)

Passed though DOH to and from Europe. The transit is nothing less than horrific. All stories about the chaos and queues and bus rides are true. People were already spilling out of the exit door because of the lines at the security check there was no line to speak of and it took me 40 mins to pass through. They are only using 4 of the 10-12 X-ray machines for hundreds of transiting passengers. There weren't enough areas for sitting. For people in economy there should at least be a little organization and cleanliness.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no