Doha Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 120 reviews
4/10
No Skytrax Rating
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4/10

Doha Airport customer review

(Spain)

After reading reviews here we were slightly concerned even though it was only a 2 hour stop over. We need not have worried at all. Security was quick and easy with efficient staff who pointed us in the correct direction for transit. After our flight from LHR we wanted to freshen up and found the toilets very clean with large cubicles and plenty of paper towels. Duty free was expensive but there is a smaller shop on the 1st floor were you could buy small gifts books papers soft drinksetc at good prices. Next door was a Costa Coffee and we enjoyed a nice coffee for a similar price to Europe so we had no argument there. Didn't use the food court area but it looked okay nothing fancy and not much choice but was serving it's purpose. All in all it was an okay small airport which was very clean and comfortable my only one annoyance was the gentleman on our boarding gate who stopped nearly every non-white person who passed to check their details. He was so rude and patronising to a British born Indian lady in front of us it was embarrassing for her. Thankfully she kept her cool and dignity which showed him up. If this is normal for the male staff in Qatar then it's a real shame but something for people to be aware of.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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5/10

Doha Airport customer review

(United Kingdom)

Transiting to/from HKG. Huge queues at security due to constant landing of widebody aircraft but it never took longer than 15 minutes to clear security as plenty of staff and scanners are available. Never imagined an airport could be so crowded at 2am. The terminal is too small considering how busy this airport is becoming but this has the benefit that all the gates can be reached 2-3 minutes after security. Passports are only checked at the boarding gates. Facilities are limited (ground floor duty free area a few restaurants and small shops upstairs) so a long layover would be dull but enough for a 2-3 hour wait. Plenty of seats everywhere. Toilets inadequate - the cleaners do try but can't seem to keep up due to the volume of pax. No air bridges so a long bus journey to/from the plane seems usual. Efficient polite English-speaking staff throughout. Cheapest bottled water I have ever seen at an airport - £0.33 GBP! A nice place to transit if you have a short layover I will try and use DOH on future transits to Asia.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Doha Airport customer review

(United Kingdom)

Doha airport is on the small side for the numbers of flights Qatar are running. I arrived from Manchester on route to Bangkok early evening to the usual long lines at security - which to be fair do seem to quite efficient. Main terminal is compact to say the least lower floor crowded duty free area badly set out almost impossible to walk around at time without knocking something off the displays with your bags - long queues to pay I gave up and went to the second floor which is much better with plenty of seats. As I had an eight and a half hour stopover on both outwards and return flights I pre-booked into the Onyx lounge - this is situated on the second floor and quite nice - quiet with plenty of seats a small internet corner. In the main area there are TVs newspapers and magazines but only of local interest. A small food area is nicely set out selection of food a little disappointing although its plentiful you can help yourself to tea coffee and soft drinks as often as you want. The cost in $40.00 but if you are only in Doha for a short time its not worth paying . Check in is very good in Doha as it was on all parts of the trip Qatar staff are excellent and went out of their way to book me into an exit row seat due to my height. I believe the new airport will open in 2012.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Doha Airport customer review

(France)

Long stopovers both ways in DOH - 5.5 and 4.5 hours. Limited choice and low quality of food and drink if you have no lounge access. Childrens play area was closed and looked in a bad state of repair. Toilets in sufficient supply but not very inviting. Boarding announcements nonstop and very loud - airport was cold buses were even colder. Bus ride and waiting time at the aircraft was unbearable on both trips. On the return leg we remained 35 minutes in front of the aircraft before being allowed onboard. As a result we saw the baggage handlers for our flight throwing violently all suitcases on the tarmac prior to loading - not what you would expect. Transfer and security were efficient. If you have a short transfer in DOH it may be okay. For longer stopovers wait until the airport has been re-vamped or take warm clothing and aspirins.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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4/10

Doha Airport customer review

(United Kingdom)

Arrived at 18.30 from Manchester to connect with a flight to Dubai. Like many others we were on a remote stand and a bus journey longer than average. However it did mean that you were dropped right by the Immigration desks and transit section. So you didn't have to walk far. Transit processing very quick and I was in the departure lounge 5 minutes after getting off the bus. Doha Airport is small which means that all the departure gates are within the same area - no walking miles. Duty free shop small size good choice of usual items but a bit chaotic due to lots of people. Prices same as other international airports. The food court was small and also chaotic - food below average so dont rely on this! Nowhere to get a beer. My lay over was only 80 minutes but this soon passed as boarding for my onward flight started 50 minutes early due to the plane being on a remote stand. The experience on the return journey was very similar. For both flights we were ready to depart well before scheduled time. Doha airport is very efficient although I wouldn't want to have to stay there for a long time as facilities are limited.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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3/10

Doha Airport customer review

(China)

I had a stop in Doha on my way from Shanghai to Johannesburg and back. The duty free was overcrowded and toilets dirty - there was enough seating thoug. No real restaurant to sit down and have a snack or a drink (the food court was full). The airport is reaching full capacity now and I hope they will open the new Doha airport soon.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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4/10

Doha Airport customer review

(France)

Good airport. Easy to go to check-in and moving in the airport - not too big. The bad thing is the way to go to plane using small bus that take 20min to go to the plane. The road of the bus is to go all around the airport: a bit long.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Doha Airport customer review

I have passed through Doha twice as a stopover to Bangkok. Doha is a great airport if you don't have too long between flights. But on my last trip the stopover was eleven hours. I found all staff very helpful and friendly yet professional. Plenty of space to sit down and relax. My one criticism (and I do realise Qatar is a Muslim country) Doha is an International airport and needs a good 'sit down' restaurant (not a take-away) and a bar for travellers. Having said that I look forward to more visits as I found Qatar Airways the best airline that I have flown with.
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3/10

Doha Airport customer review

I got here early as I thought my Amex Card gave me access to a lounge however only Amex issued in the Middle East can have access so found myself with 2 hours of walking round. When I arrived the queue for the baggage screening was short so was straight in checkin was fast immigration was not so fast and final security check was okay as the immigration lines were throttling the amount of people trying to get through. Once inside you go straight into the duty free area of which there were plenty of cigarettes but everything else seemed to be lacking for example the only decent champagne was a '98 Dom Perignon everything else was Moet or less. To be honest they did have everything you could want i.e. electronics Mont Blanc Hugo Boss etc but the range they had of each was limited and expensive compared to UK High Street prices. There were a few shops on the upper level but the main shopping was a large single shop on the lower level. Food was also limited no restaurants just 2 food courts at separate ends of the terminal both were very busy until gone midnight then they were almost deserted. Opposite the far food court was a small childrens play area. One thing you could find plenty of was toilets and smoking rooms however some of these are 'hidden' so most people crammed into the smaller easily accessible rooms whereas the larger rooms were empty. At the far end of the terminal were a mosque and next to it a quiet room. The quiet room has very comfy chairs but none were free so a few people were sleeping in the mosque despite the sign "No sleeping in the mosque". On a previous visit here I was with BA and had lounge access this makes the airport a much better place to be. Unless you have lounge access this airport is okay for short transits and if you don't have long to wait for your flight but if you are there for more than an hour you may get a little bored.
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5/10

Doha Airport customer review

I had 1 hour 20 minutes to make a connection. You have to go through security which is the long line when you first get off bus into arrivals lounge. It will take about 20-30 minutes to get through. They were quick to get passengers through. Behind it you will find lot's of stores and boutiques. Bathrooms were clean and efficient. If you're a smoker they have a smoking room. I made my flight with 20 minutes to spare.
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