Cardiff is a typical small airport which has traditionally been principally for charter flights. Over the years I have seen its custom fall away as charter customers switch to Bristol and Birmingham both of which offer far better service. Cardiff has tried to reinvent itself as an 'International class' airport but it is never going to compete with the likes of Birmingham and that has failed miserably. Because of security restrictions the roof is never open and the upper floor rarely accessible. The building has all the charm of a Communist era building with few external windows. Compared with Bristol it is very claustrophobic. The land side facilities are minimal. The only positive side is the helpful disabled facilities and support that is offered.