✅ Trip Verified
| Very amateur, we were the only plane to land but it took forever to get the steps to the doors. By steps, I mean steps, no airbridge, if it rains you are in trouble. The walk from the aircraft to the airport exit was dreadful, I think a royal marine would struggle, up and down so many steps, everyone was commenting, some said they would never use the airport again, the fit were helping the elderly and disabled. It a such a shame that the first impression of Wales is such a dreadful experience. Maybe the airport could start sponsored walks or mountain climbing courses? The signage for the bus (worst bus ever, rattled so much my fillings dropped out) was awful, the bus took forever, stopped everywhere, try and find the bus to the airport from Cardiff city centre, people were walking around like zombies dragging their flight bags behind them, maybe a water station at the stop would help! Bristol's is amazing, runs every 10 minutes, USB charging ports, direct to airport. I've flown from Cardiff many times and it seems to get worse every time, they are focused on selling and making money from passengers. If it wasn't for Vueling airlines I would rather pay the extra £13 and fly from Bristol. Overall getting too and from the airport is pretty hit and miss, the rail link is poorly signposted, forget even trying to get to the airport on a Sunday. Generally the staff are all pretty miserable, then again so would I be if I work there. As a Welshman I'm ashamed of this airport, such a missed opportunity.