Wizz Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1447 reviews
3/10
3 star Skytrax Rating
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Wizz Air customer review

(United Kingdom)

The only reason I travel with them is they are the only reasonably priced airline to fly to Kosice otherwise I wouldn't touch them with a barge pole they make Ryanair seem pleasant. 3.5 hour delay on last flight only explanation was delayed incoming plane nothing else.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
na

Wizz Air customer review

(United States)

I booked Wizz from Rome to Prague. They charged for my small rollerboard 50 Euros plus another 30.00 Euros for some hidden fee. I paid in charges more than the seat in cramped plane. Customer service was extremely rude. Never again with Wizz. I booked my way back with Czech airlines for the same price but a world of difference.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Wizz Air customer review

(Belgium)

LTN-WAW / BRU-BUD I increasingly use Wizzair for business trips on CEE routes. Make sure you book a reserved seat for £8 that gives priority boarding and access to 2 first rows (1st has more space then business class on most carriers) Also ensure you pay for "large" cabin bag as standard allowance is too small. Paying these small extras will make you fly like "business class" for a fraction of economy class on flag carriers and you can book last minute.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
2/10

Wizz Air customer review

(United Kingdom)

London to Budapest on 27th March. Our flight was more less on time (15 mins late) but I could see on the display schedule that 2 other flights that day were delayed 2-3 hours each. Standing in a long queue found out that my little personal suitcase was too big to go onboard without paying a fee of £35. On the plane total mess no allocated seats. Personally I don't understand it as allocating the seats doesn't cost anything so? Unless it's a part of a scam and making extra money option (choose your seat). On board staff the most useless I have seen so far. I ordered Whisky for me and Gin for my partner got the bottles and the trolley with serving staff was gone! I had to ask for a glass to have a drink I ordered with them! I don't even want to start on the leg room. Terrible service the worst airline! Never again!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
na

Wizz Air customer review

(United States)

Very disappointed to be surprised by a $250 charge by Wizz Air for not printing our boarding passes. The company indicates in the fine print that you may be charged a small fee. The company didn't even have the courage to charge us! They have a third party in the airport collecting the money!
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
9/10

Wizz Air customer review

(United Kingdom)

Flew LTN to Targu Mures (TGM) outbound on 21/3/2014 and return on 26/3/2014. Arrived in TGM ahead of time return 20 mins late at LTN. Both flights in clean aircraft with fairly attentive cabin crew. No complaints whatsoever have used them on this route three times and never a problem. You need to concentrate on the website when booking to make sure you only select what you want. The checked in baggage weight is quite generous. Seats are a bit tight but for only 3 hours I didn't find them a problem (you can always pay for extra legroom) Would recommend.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Wizz Air customer review

(Ukraine)

Generally speaking I can say that the airplanes are quite good and clean traveling from Donetsk to Germany (Memmingen Dortmund) was cheap and easy. Why they cancelled the flights from and to Donetsk from Memmingen I don't have a clue. This is very bad but until now I could only recommend the airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Wizz Air customer review

(Australia)

My wife and I flew from Budapest to Madrid on 23 Mar. We lined up for around an hour before even being able to enter the queue. We were then directed to one line where we waited for around 30 mins before being told that we would have to pay 30 euro each as we had not checked in online. The unapologetic server then directed us to line up in the other line. Just as we reached the front again the bomb squad found an abandoned bag so we were moved out of the queue (about an hour later). Once resolved we again lined up and finally checked in. Talk about making easy things hard. Throughout the staff were unhelpful and rude - probably comes with having to deal with irate passengers daily. After the Melee finally boarded the plane the flight was okay. No entertainment warm beers for 3 euro and no leg room you expect that with the budgets but the service is very poor. Never again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
10/10

Wizz Air customer review

(United Kingdom)

17 March 2014. Flight W62202 Luton to Budapest. I knew nothing about Wizz but was really pleasantly surprised! Crew really efficient and friendly. Seats comfortable and cabin looked very clean. Really could not fault the whole flight. I would certainly fly Wizz again and recommend it.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
na

Wizz Air customer review

(Netherlands)

Flight back from Budapest to Eindhoven. Bomb squad was busy so we had to wait for 45 minutes. Once the hall was cleared total chaos at check-in one lady was shouting around like she was managing cattle. My travel partner and I decide to grab some coffee as we were instructed in bad English to wait as other flights had priority this was 5.30 am! Once the queue dissolved we walked over to the check in and were told check in is closed and it was our problem as far as I'm concerned that was the last flight with Wizz.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no