Turkmenistan Airlines

✅ Trip Verified | We flew with Turkmenistan Airlines for 2 flights, one from Milan to Ashgabat (5hrs30) with a Boeing 737 and another flight (8hrs) from Ashgabat to Kuala Lampur with a Boeing 777. Both flights were much better than expected after reading the reviews. Both aircrafts looked modern and clean with very comfortable seats. For the very affordable prices the airline offers, the service is very good. We got 2 meals on both flights and unlimited coffee, water or any other drinks. The staff was really nice and you can even ask for a blanket if needed. The only negative point is that you can’t check-in online which leads to long queues at the desk but expect from that, everything was fine. We would definitely fly again with this airline, they deserve more good reviews!

✅ Trip Verified | The seat was spacious but the recline function was lost on my seat. Crew were friendly. They offered one meal plus one snack for just 6.5 hours. The onboard announcement was inaccurate that they claimed to be landing soon 2.5 hours before the actual landing. Surprisingly personal onboard entertainment was offered

Not Verified | Ashgabat to Birmingham. Absolutely awful! Cabin crew disinterested and surly, I would hate to see them have to perform in an emergency situation. Aircraft grubby with the crew unable to work the inflight entertainment. No real attention to the safety briefing. Crew smoking in the toilets and cockpit door wedged open for a while. Cabin crew did not use shoulder straps on take off and landing. No alcohol served and food terrible. An airline that should not be allowed to fly in the 21st Century. Avoid

✅ Trip Verified | I flew flight T5 921 from Ashgabat to Istanbul. The plane is old. The food is terrible. There were no delays. The staff is not bad. The flight was not very comfortable. The seats are uncomfortable. Overall was not very satisfied, because the price-performance ratio is terrible

Not Verified | Ashgabat to Birmingham. This was a last minute booking due to a business meeting back in the UK. The best way to describe the airline is "Disorganised". Ground staff are surly and don't appear to know what is going on and the flight crew are not a lot better. I flew on a 737 which was worn and dirty. Only 4 fare paying passengers in Business Class with 2 flight attendants but almost impossible to get their attention. There were however another complete crew flying in Business to fly the plane back. Ignorant and arrogant is the only way to describe them. Food inedible. No alcohol. No inflight entertainment. Crew constantly going to the toilet to smoke. Cockpit door left open with the Pilot and Co Pilot smoking. When we landed the 2 flight attendants weren't even strapped into their seats. No pre landing checks made. I am amazed that this airline is allowed into UK airspace.

✅ Trip Verified | Birmingham to Amritsar via Ashkabat. No nonsense air line. Great Indian vegetarian food. There was no flight screens, no seat screens. We stopped at Ashgabat for one hour, its nice modern airport with all facilities. The good thing was that the time at Ashgabat and time in India is only 30 minute difference.

✅ Verified Review | Ashgabad to Birmingham. I read some reviews before I flew on this airline so my expectations were pretty low. People were smoking in the toilet throughout the flight, pumped into the circulating air conditioning, it stunk. The stewards did two meals and two coffees in the entire flight. Was a drunk passenger staggering up and down the aisles ranting. I would have expected a steward to tell him to sit down, didn't happen. He must have brought his own alcohol. No TV, no alcohol, no duty free, no WiFi and rubbish food. This was a long haul and expensive flight, if you can avoid Turkmenistan Airlines avoid it. Was a true experience on how not to do long haul. So far out of all the long haul flights I have been on this was by far the worst. This airline makes EasyJet and Ryanair look good.

✅ Verified Review | Ashkabat to Bangkok. As other flight from Paris, 2/3 full so easy to move seats. Food was worse this flight, barely edible. Plenty of soft drinks, but never had someone hand me a packet of instant coffee and a cup of boiling water. Seats cheapest ever. No in flight entertainment except overhead map. Was way too warm and try getting any staff to come through during flight is impossible. For second time, someone lighting up a cigarette and no announcement to stop it. Stunk up the place. Flight was on time, landed early. Plane seemed new but like other 737. They got the absolute cheapest configuration. I would fly again if I was assured the 737-800 but not the 757-200, as they are 25 years old.

✅ Verified Review | Paris to Ashgabat. Check in baggage allowance was 25 kg, not the 33, that most others have. Flight left on time, 2/3 full. Plane new, but no entertainment except map overhead. Seats maybe cheapest I've ever seen. Like most 737 planes rows near exit doors do not recline. food was hot, ok, but definitely not the ritz. No alcohol served. Plenty of soft drinks. If you are squeamish, bring your own water and food and entertainment. The big complaint was someone smoking and no one said a thing. It stunk up the whole cabin. Staff emotionless. Price was cheap, so value for the trip was ok. Ashgabat Airport is new, almost no one speaks English and definitely not French. I went in expecting horrid and disastrous, but all in all was a new experience.

Was booked on Turkmenistan Airlines to return to the UK after completing a work assignment in the Caspian. First of all, by their nature, the Turkmen people are standoffish. Multiply this by 20 if they wear any form of uniform, so going through Ashgabat Airport is not an enjoyable experience. The aircraft, a Boeing 777, looked fairly new and as I was flying Business Class I had high expectations. The cabin crew were emotionless and stilted when I was shown my seat, and I was offered a plastic cup of water or Pepsi as a pre-flight drink. I asked if there was any Champagne but was told "No -a lcohol is not allowed" There were only 6 pax in Business Class, but Economy was full. Crew were very lax completing pre take off safety checks, and we took off with 2 passengers with their seats in lay flat bed mode. The minute the wheels left the tarmac the crew released their seat belts and started walking around the galley and cabin. There are large seat back TV screens, but there is no entertainment onboard. Food is served piping hot, but is so bad that it is inedible. Around an hour into the 6 hour flight a male FA plonked himself down in the empty seat across the aisle from me, reclined the seat and then watched a movie on his smart phone. When the seatbelt sign came on for landing at Birmingham the crew went through the motions of pre-landing safety checks, but did not ensure that seats were upright or that window blinds were open. One stewardess was still walking around the galley when we landed. Avoid flying with them if possible!