Recently travelled to India and back during the volcanic ash issues. Lots of people complain about this airline but at the end of the day you get what you pay for. Outgoing flight was on time. No entertainment on board something they do need to look into. Food and service is what you would expect from the price of the ticket. The return journey was a little more complicated because of the volcanic ash. Everyone was asked to check in and several hours later the flight was cancelled. They should have phoned everyone not to come to the airport. I was travelling with my young son and 2 daughters which made it difficult. They did provide food water coffee etc and the taxi fare back home to the village when the flight was cancelled. Askhabad airport is now 10 times cleaner than Amritsar.