Turkish Airlines

First time flying Turkish Airlines from Dublin to Hong Kong via Istanbul and it was a nice experience. Food was excellent, especially the little turkish delights and the homemade lemonade. IFE had a decent enough selection but the Wi-Fi refused to work on the second leg of my trip. Cabin crew were pleasant and helpful. Cabin was nice and warm as well which is nice. Tip for anyone thinking of TK, if flying the 77W in eco, choose a seat in the forward section of economy, it's much quieter. Overall it was a nice flight. The only downsides were IST airport which is absolutely horrible but that isn't TK's fault.

Dammam to Marseille via Istanbul. Onboard service (food, entertainment, plane, crew) are very good. Price is most of the time competitive. But customer service is very poor. I want to cancel a reservation that is cancelable/refundable. I stopped by Turkish Airline ticket office at the airport. They could not do it but recommended to contact their call center. I did that - they cannot calculate the refund amount, they told me to go to a ticket office to do so. Result: imposibble to get a refund because nobody can calculate how much it would be! The flight I want to cancel is leaving tomorrow. If I cannot fix this refund issue, they will consider a no show and do not refund me at all. In other word I'm loosing 540€ for a ticket that is sold as cancellable / refundable.

London to Varna via Istanbul. First time flying Turkish Airlines and pleasantly surprised. The flight crew were very friendly and helpful, the food was fairly good compared to other airlines I have flown with and seat pitch was generally ok considering i am 6'2. Flight was smooth and the transfer at IST was a nice experience. No shortages on drinks on board both flights. The aircraft's were both modern and clean. For the price we paid, I would use Turkish again. It would be nice on the LGW to IST route TV's were provided.

Traveled from New York to Kyiv with a stop in Istanbul. Overall good experience. The onboard chef was great, meals were above standard: not excellent for a foreigner to their cuisine, but good for a flight lunch/dinner. Had a 4.5 hour layover in Istanbul on my way back. The airport is undergoing some heavy remodeling, construction going on outside. The airport terminal is OK, noisy and crowded.

The roundtrip flights from JFK to Cairo via Istanbul were the worst transatlantic flights I have taken. The flight over was hot, we were miserable. I have never seen seats so small for anything other than a quick commuter flight. The in flight entertainment screen didn't work, they told us twice they would reset it, but never followed up and it never worked until we were about 10 minutes in from landing. I would never take Turkish Airlines again. The return flight had the same cramped seats, when someone reclined the seats you literally had a few inches between your face and the back of their seat. The only positive was the food, it was pretty good. Service was awful.

Brussels to Istanbul with Turkish Airlines. Not a fast check in and used the fast track for security in Brussels. Tired old SN loung, which needs revamping. Good staff though. A231 with 3x3 seating and middle one free. Excellent on board staff and poor food. Return leg used the fast check in, best I have ever used, private entry for C class to the lounge with exclusive security and passport control. Lounge is fabulous but always busy. This time not remote gates, so a little bit of a bliss. Seats were 2x2 which some A321 have, and to me they are the best C class in Europe.

The worst experience with a flight I have ever had. I was traveling from Miami to Tehran and the flight had 1 stop in Istanbul Airport and I needed to change the airport. The first flight from Miami to Istanbul had 4 hours delay and I arrived late and missed the second flight. Although my second flight was also by Turkish Airline, they refused to help me as an alone woman and did not take the responsibility and I was stuck in the airport desperate and helpless with luggage crying. I had to pay over $500 for the second flight while it was their responsibility to send me to the destination because of the delay occurred during the first flight. Never use this airline at least for overseas trips.

Pisa to Manila via Istambul. I bought this flight because the good price, but i had a lot of problems. When the trip started they changed the route, Pisa-Istambul became Pisa-Bologna-Istambul, in fact I had to run fast to get the connection to Manila, but they didn't put on that flight my baggage. I arrived in Filippine but my baggage arrived very late - about 8 days!! And it caused a lot of problems to me. When I had to come back to Italy they cancelled my flight Istambul-Pisa and gave me one day after flight. I think it was the worst service.

Miami to Thessaloniki via Istanbul with Turkish Airlines. The aircraft was excellent and almost new, the seats lack space but the inflight cabin service was great as was the inflight entertainment. Food was plenty but not that tasty. The crew was very polite, some lacks foreign languages.

Miamai to Skopje via Istanbul, flying for the first time with Turkish Airlines and I am satisfied. The staff is friendly, the food is great and they even have fresh lemonade and orange juice. The seat was comfortable, and the ticket I bought was really cheap comparing with other airlines.