Tigerair Australia

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 506 reviews
3/10
No Skytrax Rating
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9/10

Tigerair Australia customer review

(Australia)

SYD-MEL-SYD. On short notice I had to travel to Melbourne Tiger's prices were 75% cheaper than the other two airlines so I took the chance. Both flights left and arrived on time and both check-ins went off without any delays. Perhaps the terminal facilities could be better but they are adequate.
Seat TypeEconomy Class
Seat Comfort 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Tigerair Australia customer review

(Australia)

MEL-SYD. Staff very pleasant and professional. Quick check-in. Friendly cabin crew smooth flight. I thoroughly enjoyed the flight and would recommend Tigerair to anyone!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Tigerair Australia customer review

(China)

Sydney-Melbourne with A320 clean and comfort departure delayed 20 minutes due to aircraft late arrival but arrival still on time. Very efficient check-in security check and baggage claim service. TT offered the cheapest price compare with Qantas Jetstar and Virgin Australia definitely will fly with TT again.
Seat TypeEconomy Class
Seat Comfort 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Tigerair Australia customer review

(Australia)

MEL-SYD. Thought that I would give them a try since they seem to hold the highest on time performance for the past 6 months. Arrived early at check-in and offered exit row. Crew both ground and onboard were very attentive and informative. Left on time and arrived 10 minutes early. Would fly again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
2/10

Tigerair Australia customer review

(Australia)

Ground staff for Sydney to Melbourne flight very slow and inefficient. No online check-in service which would help with the congestion. Preceding flight only fully checked in 20 min before take off. Fortunately short queue at security. Hope the actual flight is better but not getting my hopes up.
Seat TypeEconomy Class
Ground Service 12345
Value For Money 12345
no
9/10

Tigerair Australia customer review

(Australia)

MEL-BNE. Arrived at check-in 2 hrs ahead of flight departure. No queue in Melbourne. Bags checked and boarding pass issued in under 3 minutes. Given an exit row free of charge at check-in. Takeoff on time arrived early into Brisbane. Prompt cheery service from cabin staff. Detailed and appropriate extra instructions for passengers seated in the exit row. Very impressed - Tiger has certainly lifted its game in the last 6 months.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Tigerair Australia customer review

(Australia)

MEL-SYD. Check-in was easy. Surprised to know that they also weigh hand luggage. Waiting area at tiger terminal in Melbourne is too small and there's not enough seats even for 1 boarding plane. Departed a bit late but arrived on time.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Tigerair Australia customer review

(New Zealand)

MEL-SYD. The attraction of Tiger was the price so wasn't expecting too much by way of service but was pleasantly surprised. The terminal at Tullamarine Melbourne was adequate (located separately from main terminal). Staff helpful and friendly - flight left and arrived on time would certainly recommend Tiger for short haul flights but not sure about anything over say 2 hours.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Tigerair Australia customer review

(Australia)

Return Perth to Melbourne. We were pleasantly surprised by attentiveness of staff and cleanliness of plane. Good communicative pilots. Flight to Melbourne was on time back to Perth landed 40 minutes early. Bags came out fast.
Seat TypeEconomy Class
Seat Comfort 12345
Ground Service 12345
Value For Money 12345
yes
1/10

Tigerair Australia customer review

(Australia)

Paid $25 per seat for rows 30ABCD assuming as these were premium seats there would be extra leg room. The seats had less leg room than normal seats they did not recline and had the toilets directly behind so the noise from toilets flushing meant no sleep for the 4 hour flight from Melbourne to Perth.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no