Singapore Airlines

We flew SYD-SIN on 30 Sept 13 and had a wonderful flight. The staff were great and the food and wine very good. I would like to commend the purser for his kindness and help on this flight. The return flight on 10 Nov 13 was almost the opposite to the last flight. The food was not so good and overcooked. I regret my harsh comments to a staff member on the matter. I would still fly with Singapore in the future.

KUL-SIN-BCN and return. Both on B777-300ER economy class. The aircraft seating was comfortable with good selection of inflight entertainment. Service is as usual impeccable and faultless. The cabin crew were very helpful attentive and generous with drinks and snacks in between flight. Just encountered some delay on return leg resulting in missed connection. Otherwise truly value for money.

SYD-SIN on 10 Nov 2013. Excellent service as usual fantastically attentive and friendly staff - moved me to a bulkhead seat to give me extra legroom. Food great drinks always available lots of water provided. Aircraft entertainment more than adequate. Normal high standard.

SIN-HKG return on A380s. I was lucky enough to be seated on the upper deck seats 74A and 76K. There was a side storage compartment beside the window seats. Upper deck economy cabin is a small cabin which contains around 80 seats. SIN-HKG I was greeted by the FA's with smiles food was very good. HKG-SIN flight an unusual announcement made by the captain about strong winds on the end of the airfield . Upon reaching 1500ft when engine power was reduced the plane felt a sudden drop in altitude causing most of the passengers including me to shout. Babies on board this route was also crying. When seatbelt signs were switched off staff were trying to keep the baby calm. I would recommend on the A380 to take seats on the upper deck as it is quieter and more attention from FA's.

Brisbane-Singapore-Shanghai. Crew friendly and helpful. A330-300 Brisbane to Singapore and Boeing 777 Singapore to Shanghai travelling in a group if 45 people. Return Beijing-Singapore-Brisbane with friendly crew members. Very good food on all flights and a wide range I movies on in-flight entertainment. Seats were very comfortable. Got a window seat nearly every time.

Flew CGK-SIN-FRA-JFK and LAX-NRT-SIN-CGK. SIN-FRA-JFK and LAX-NRT-SIN were on the Airbus A380 and Boeing 777-200 for both CGK-SIN and SIN-CGK. Flight was fine choices of food were great the inflight entertainment system was one of the best that i had ever used. Couldn't sleep on flight to JFK because the cabin was too noisy. But thank goodness that I could sleep peacefully on my way back from LAX to SIN. In terms of seating the seat was comfortable though there's still room for improvement maybe additional inches to the seat pitch would help. In the end I would definitely fly on Singapore Airlines again.

SQ327 MAN-SIN via MUN. My first flight ever with Singapore Airlines and I was very impressed. On an Economy ticket the meal choices were amazing and I even had the chance to order snacks and sandwiches at any point in between meal service. The FT's were helpful and courteous no matter what the problem or request was. There were 2 downsides only. 1) Having to fly via Munich disembark and sit in the airport for 1.5hrs. 2) The individual screens had the movies on a rolling system so you had to wait until its run was over to start watching the film you wanted from the beginning. With all the films at different lengths this meant a lot of planning to get your timings right throughout the 16hr flight. Of course I wanted to sleep as well and due to the chairs being comfortable and the added help of a window seat I was able to get a few hrs. We arrived 45mins early so I was able to get my connecting flight to HKG with ease. Overall a very good quality flight and I would not hesitate to fly Singapore Airlines again.

My first SQ experience in 35+ years travelling was a mixed bag in regional A330 Business class to/from SIN connecting with (other carrier) European flights. Service on outward SQ236 BNE-SIN sector reflected many online reviews I had read: zealously attentive but semi-robotic and impersonal. My change of seat at check-in from 14A to 14K obviously threw the pre-flight cabin briefing off its tracks it was not until the third F/A interaction after the seatbelt signs had been turned off in the climb to cruise that the penny dropped that neither my surname nor my gender matched those the crew were using in dealing with me. At times I felt like a participant in a training video or that the crew couldn't wait to get home. That said the inwards SQ235 SIN-BNE return and final sector of a long trip two weeks later was an outstanding contrast with the archetypal Singapore Girl service striking exactly the right note: attentive without being intrusive modulated and moderated without being mechanical and generally more relaxed comfortable and charming. An invitation to be briefed on the seat controls would have been nice – the SQ regional J-boxes being rather unique – but the food drink and Kris-World IFE could not be faulted. My first time changing terminals at SIN too was a pleasantly seamless experience the Silver Kris lounge and its staff set an example to the industry world-wide.

SQ860 SIN-HKG. 777-200ER. After flying MAN-SIN via MUN this flight was my final leg. I was greeted by FT who when looking at my boarding pass knew straight away that I had a special dietary requirement. Throughout the flight this FT seemed to have remembered a certain number of people's names in our cabin and spoke to us only by using Mr or Mrs as a prefix to our personal names. I was overly impressed as this is something you just don't expect in Economy Class. The service was excellent with refreshments throughout the flight. FT's were friendly and didn't disturb you if you wanted to sleep. A very comfortable trip with personal entertainment lots of leg room and a very high standard of service. What more could you want?

I had a flight from KUL-SIN-SYD with the A330 and A380. The flight was very successful great with good aircrew service and more than I expected. The food was like normal.