Royal Jordanian Airlines

VIE-AMM-BKK Business Class (4-8 Jan./2015). I was quite satisfied with all flights on RJ. The flight attendants were friendly responsive and committed. The food was very good and the inflight entertainment offered a great selection. The flight back from BKK to AMM was delayed for 3 hours due to bad weather conditions. People complained however safety first! The delay was compensated with a Dreamliner aircraft (B787) that is quite comfortable (flat bed). Boarding in VIE was for all passengers (business and economy) at the same time. If you are not offered a welcome champagne don't mind to ask for it. It was served after the take off. If you are served left over drinks from other flights (e.g. wine) ask for a new bottle to please your in mouth entertainment. I have observed unfriendly passengers and RJ staff responded well.

I would just like to state that our journey to and from Bangkok with Royal Jordanian was so disappointing. Despite the fact we didn't get the seats we had booked online as it was a different jet to the one specified when reserving online plus at the check in desk (this was mentioned to on board staff and no one cared) and that all the seats were damaged or in bad condition the staff were so rude. We boarded two flights outbound RJ112 and RJ12 17th Dec 14 and returning home 5 Jan 15 RJ183 and RJ111 (although staff on the RJ111 were slightly more polite) and the service was awful. I wouldn't use them again nor recommend RJ.

Newish planes with excellent comfort. Can supply quality meals and cater for food intolerances something other carriers like Turkish and Emirates cant (in my experience). Cabin service excellent. A flight delay on the return leg of 1 hour 45 minutes led passengers to be supplied with mineral water which is better than many European carriers who would have just left passengers with nothing.

In all honesty I was skeptical to book with this airline but I went ahead and had absolutely no issues at all! The staff were very attentive and nice the pilot kept us up to date as to the weather and whether we would expect turbulence and he also said goodbye to all passengers when we left the food was good and the prices were incredibly fair. We went with this airline as we were relocating back from Melbourne to France and had lots of suitcases - with this airline they charge by the extra luggage item not the extra kgs. We flew to Hong Kong with another airline which and after a weeks holiday there we flew from HK to CDG in Paris with Royal Jordanian- we had no delays. All in all a very nice trip and I would definitely fly with them again!

DXB-AMM-BCN December 18th. The 787 experience on first leg has been the saving grace on this trip. Ground staff horrifically disorganised in Dubai nearly the same in Amman with no English and only able to respond "one minute one minute" to every single request. Cabin crew were good on both leg same to say about food and beverages. A319 equipment on AMM-BCN was a mess.

KL-BKK-KL - new spacious dreamliner. Pretty comfy seats. However apart from this the airline served one of the worst meals - even budget airlines serve better food than RJ. Both flights from KL-BKK-KL serve the exact same lousy sandwich. Headsets no functioning and limited choices for movies. Pick this airline if you are not fancy about AVOD movies as well as food.

As I wanted to take the opportunity to sample the 787 Dreamliner I booked a flight with RJ as our choice of travel back from Kuala Lumpur to Bangkok. I was very impressed with the spacious business class cabin and the clean ultra-modern interior that even my spouse (who is normally not very interested in the subject of air travel) noticed as very pleasant. The seats were of the soft-leader kind and it was hard to leave them upon arrival. The cabin crew was excellent and the Thai flight attendant did her utmost to make our flight as enjoyable as possible. But what was most noticeable above all was the fresh air during the flight. As I'm usually prone to nose and eye problems due to dry cabin air I was really surprised that I had none of these problems whatsoever during this flight. The only downpoint would be that the entire business class cabin was in 2-2-2 layout despite a trend nowadays to cater to solo travellers: in this cabin you still would have to climb over your neighbour if you end up in a window seat.

Travelled to KUL-AMM via BKK on 10 November and return 19 November on a 787 Dreamliner. Flight was almost full. Seats width and length is adequate but not comfortable for a 10 hours flight. Flight entertainment was very average headphone was poor and meals were poor too. The worst thing is the Thai nationality cabin crew (KUL-BKK) was very rude and inattentive. Magazine was boring. Lot's of room for improvement other than just new aircraft.

LHR-AMM-LHR late-October 2014. Interesting to travel on a Dreamliner but somehow I don't think nine-across in economy is exactly what Boeing had in mind with the 787. Service fine IFE quite limited would use again.

This quick 100 min flight was on an A320. Firstly I was very impressed with the RJ branding. Very modern yet true to its Arabic roots. The seats in economy were very comfortable. Lots of leg room and perhaps equally important a great recline angle. Individual IFE system was good and Jordanian food is amazing to begin with and RJ certainly didn't disappoint with its inflight meal. Impressed!