QantasLink

✅ Trip Verified | Our flight time was changed by Qantas at short notice to one that didn't suit us. After hanging on the phone for literally hours I got through to a very friendly operator who willingly transferred us to another flight without charge. Going through Melbourne airport in the early morning in the coronavirus era was a breeze. The QF lounge was not very busy, and while the range of food and drink on offer was less than normal it was acceptable and the service was good. Boarding was efficient and friendly, and an enormous spread was served for breakfast. The seats were very comfortable and the flight operated on time. Despite the change of flight time, this flight was a near-perfect experience.

Not Verified | Canberra to Brisbane. Cabin crew were very nice. They acknowledged my birthday and made the flight very pleasant. Karly, Marious & Ingrid were very professional and nice. I had a great experience flying with QantasLink.

✅ Trip Verified | Townsville to Brisbane Departure 13.40. Checkin & boarding online although printed out back up boarding pass . As always Townsville Airport very relaxed feel & friendly staff. This flight the 2-3 seat configuration & we travelled in the seats on the 2 configuration side which is good. We originally had I think chosen 2 seat configuration at back but allocated 2 seats at front which was good I think because the Cowboys Rugby team on board at back of plane sitting as a group. Snack & hot or cold drink served gluten free biscuit. A good flight & arrived safely.

✅ Trip Verified | Townsville to Brisbane. Check-in was done with ease and boarding was completed in a easy and timely manner. Travelled on the 8pm service and departed on time. As always, a very pleasant flight on the QantasLink 717; smooth, quiet and with entertainment supplied. The food service was acceptable; the serving could be larger, but was not left starving. Cabin crew were polite and approachable. Arrived ahead of schedule, as advised by the wonderful flight deck crew.

✅ Trip Verified | I don’t know where to start with Qantas. If I could, I’d so choose another airline. Due to my work I fly Sydney- Tamworth and return every week. The return flight is frequently delayed, last week by 3hours. The excuses are usually technical errors, sick crew, etc. And when the plane then finally arrives in Sydney with significant delay, the connecting bus usually waits for 15min before unloading passengers. Whenever I raise it with the airline, the usual excuse is “we certainly aim to depart on time”. I’m so over Qantas.

✅ Trip Verified | Sunshine Coast to Sydney. Whilst the flight was nice, I would only choose it if I was flying on a connecting Qantas flight afterwards as for a 1 hour 15-minute flight Jetstar still has better value for money. Great experience, but for double the price to Jetstar it's just not worth it if you value your money over a small increase in comfort. Seat: Comfortable with plenty of padding and support, but a bit narrow. However, its better than no padding at all (Jetstar). Legroom: Decent, but I wouldn't want to spend long in it, for someone who is 6' 1", about an inch to spare. Cabin Crew: Helpful and polite, very professional and well kept. Kudos to QantasLink there. Food & Drink Served: As a morning flight (6:30 takeoff) a tasty scroll, juicy apple, some berries and a cup of tea were welcome and completely complementary. Aircraft Overall: The Boeing 717 is surprisingly quiet and is overall very nice to be on. As an aviation fan it has some very cool wing views from row 13,14 and 15, but for me I'd say the best are 16 and 17, as they have an awesome engine view. However, if you are not a plane nerd like myself, I would not recommend them as they are louder than the rest of the cabin. Quieter Seats are found forward of row 9. In Flight Entertainment: Whilst on-board WIFI and IFE is free for business travelers, economy passengers must rent IFE at an extra cost. For this flight it was no problem, and the in-seat literature were enough for the short hop.

✅ Trip Verified | My flight from Melbourne to Sydney was canceled and moved to a later flight. Which would mean i would miss my brother's funeral which I'm a coffin bearer. Tamara at Mildura airport check in did her best and got me on a earlier flight.

✅ Trip Verified | Brisbane to Adelaide. QF1957 30 October check in online and only taking hand luggage so quickly passed through security check at Brisbane. As in a previos review I enjoy flying on this configuration plane due to seating being 2- 3 configuration and I had bonus of seat 18c aisle on 2 seater side with the window seat vacant. Took off on time served 3 mini pies and a cold drink. This was a smooth flight and the cabin crew were helpful. Arrived on time in Adelaide

✅ Trip Verified | Adelaide to Brisbane. Checked in online,only hand luggage so quick process at Adelaide airport. Flight due to depart at 16.20 but delayed by about 1 hour. Seat 19c aisle on 2 seat configuration but unlike my flight down to Adelaide with empty seat next to me this was a full flight. Snack was celery & carrot sticks with a dip. To be honest not really worth having & the extra work cabin crew do to serve I'm sure a packaged sandwich would be preferable on the flight with the cold drinks served. We were kept informed of flight altitude of 23000 ft and slower time taking to eventually touch down at approx 19.25pm. During flight cabin crew kept busy due to enquiries about connecting flights. Although arrival over 1 hour late, arrived safely .

✅ Trip Verified | Cairns to Alice Springs. Actually a pleasant experience. In many ways superior to Sydney to Melbourne business class on mainline. We bought emergency exit seats for a minimal fee and were very comfortable. The attendants were warm and efficient serving a small but tasty breakfast sandwich and a drink. The 2 hour plus flight was on time and well done. Bags came quickly and we were on our way.