QantasLink

✅ Trip Verified |   I have flown several legs with Qantaslink over the past 12 months. The Q400 has a more comfortable seat than the new seats in Qantas' Boeing 737-800 and soon to be Airbus 320s apart from their newest aircraft - VH-84A which has seats so hard that a wooden bench would be more comfortable. Ground Service... I'm pretty disappointed that you can't select your seats until 24 hour before you leave (for us less desired Red FF or no FF customers) and all the seats up the front are blocked off for Qantas' preferred customers. Baggage drop and collection has been efficient on all flights where I have checked my luggage. On board, cabin crew do their jobs and the pilots are friendly. Most delayed departures have ended in on time or early arrivals. Food, they may as not bother. I don't consider 3 tiny 20 cent sized corn chips with some sauces a meal or even a snack. I think Qantas and Qantaslink need to do alot better here. One bonus is that unlike Rex, you can purchase a lounge pass with your flight to allow you to relax, have some food or drinks and get away from the crowds before our flights out of capital cities. Lounge passes (unless you're a Qantas Club member or Gold FF and higher) cost $55 - $60. Boarding / disembarking - When they don't use those ramps which are great for people with mobility issues, disembarking is pretty efficient, but when the ramps are used it can take up to 10 minutes for them to put the ramp onto the aircraft. The buses that take passengers to and from remore stands are a safety hazard - if you have mobility or balance issues, then sit in a seat as the drivers seem to be very heavy on the brakes.

✅ Trip Verified | A short but enjoyable flight. Staff were friendly and helpful . Check in was easy and the plane left on time . A small snack was provided, which is fine on so short a flight .They also offered free beer and wine which was a nice surprise!

✅ Trip Verified | I enjoyed my flight. Check in was easy and the plane left on time. Staff were very pleasant and helpful. Food was a small snack and soft drink, which is fine on so short a flight. Overall a very pleasant flight .

Not Verified | I would just like to convey my sincere thanks to Shaye, Qantas Broome. I flew from Perth to Broome on the 11th June 2024 QF1654 & my luggage flew from Perth to Karratha due to an airport error in Perth. The Qantas staff were very understaffed & my luggage ended up on the wrong flight. When I got to Broome I realised the mistake & contacted Shaye & whilst she herself was understaffed & extremely busy, she found time to organise to have my luggage located, sent back to Perth, then flown to Broome by 10.30am next morning. If all airline staff were as conscientious & genuinely caring as Shaye, then the airline industry would have much greater respect from its customers.

✅ Trip Verified | Departure was on time and check in was quick and easy. The service was very friendly and efficient. They offered a pizza as a meal which was quite tasty. They also offered a second pizza which was generous. It was nice they offered beef and wine. Overall a very enjoyable flight.

Not Verified | How pathetic to have no wifi, no entertainment, and no alcohol available in economy but serving it in business.. seriously! Surely on a 2.5hr flight we can have a nice drink if we choose to, and not be given some lame excuse as to why there was none on board but then be offered a soggy, sticky piece of disgusting pizza they had melted into the cardboard box as it was overheated and then gone cold, some "free" snack!! And if all that wasn't an overpriced pain in the butt, you then had to suffer the toxic fumes that filled the cabin on landing! Well done QantasLink.. Not!

✅ Trip Verified | An enjoyable flight. It left on time and check in was easy .The seat was quite comfortable for a short flight. The staff were very friendly and efficient. The food was surprisingly good as well. The flight offered refreshments twice. In fact more food then my flight on QANTAS from Sydney to Cairns.

✅ Trip Verified | A comfortable flight seated in a pair of two seats on the left of the aircraft. The ground service and on board service were friendly and efficient, and we were pleasantly surprised to get a tasty snack and an alcoholic or non-alcoholic drink on this short leg (plus an Easter chocolate). The flight operated about 20 mins late. There was no attempt to enforce the airline's policy on take-on baggage. Luckily we were on early and could find space for our take-on bags over our seats, but other people were struggling due to the suitcase-size bags allowed on board.

Not Verified | Only 1 meal type available after 4 people were served and 2 had the item still available. They could not have cared less offering a snack, no coffee or tea so just had water and nuts. Not business Class quality. She was only interested in 2 of the passengers, standing bottle of wine in hand, chatting continuously with 1 passenger in particular. Worst service and reason Qantas/qantaslink are always my 2nd choice. Plane was filthy.

✅ Trip Verified | Check in was smooth and friendly. Staff were most friendly and helpful and departure was on time. It was nice that they included free beer and wine too. The plane was a little worn, but OK. My big complaint was that the toilet ran out of soap! This should always be checked!