QantasLink

Sydney-Canberra return in Y class. Dash 8400 very small aircraft but comfortable legroom. I am impressed with new Canberra airport and Qantas lounge. Both flights were a little late cabin crews friendly only 30 mins flight and a muffin was served follow by tea/coffee and soft drinks.

Have flown SYD-ARM return at least 8 time the past 4 months. Dash 8-300's a little old but plugging away with seats still in good condition. Most of the flight is taken up with the cabin crew serving either a refreshment/light meal drinks and sometimes mints. In my opinion better than QANTAS mainline.

What a lovely way to fly compared to Jetstar. I have business in Northern NSW with a choice of Jetstar to Ballina or Qantas Link to Coffs Harbour. Give me Qantas Link every time - more room - a decent snack - a drink in the afternoon - friendly service and far more chance of being on time! Good value for money into Coffs as there is competition from Virgin.

SYD-WGA-SYD. Trip down on morning flight was on the larger Q400. The crew weren't present for most of the flight and were very robotic offering bare minimum service. The refreshment whilst nice was not substantial and handed out in a rushed manner. However one positive is that the crew phoned ahead for taxis due to the small size of Wagga's airport and distance from the town centre. Flight back to Sydney was on the smaller Q300. The crew were very friendly constantly making their way through the cabin to talk to passengers. The service on this flight was a stark contrast to the first flight. Both flights were on time and cabins were clean.

Port Moresby to Cairns return. I think this is the first Qantaslink international sector. Compared to Air Niugini flight is a dream. Good crew functional catering and plenty of wine if required. It is great to finally see some real competition on this route.

CBR-MEL-CBR. The staff were friendly and helpful and I thought that there was a noticeable improvement compared to what it used to be like. Was served a fruit bar and some sort of savoury scone along with beverage. The flights were on-time boarding and check-in wasn't a hassle.

CNS-TSV. Missed flight due to late arrival of Jetstar flight from DRW. Advised to go to Qantas service desk at Cairns airport to obtain new flight details. Only took a couple of minutes to be booked on to next available flight. Received snack on 50 minute flight.

BNE-HVB-BNE. Was a little irritated on the return trip that there was no wine offered despite departing at 35 minutes late at 1545. Legroom is satisfactory for a 45 minute sector. The snacks are on-par with mainline Qantas economy. Luggage was tagged appropriately for my connection to Qantas Business class at BNE. All-in-all QantasLink is doing a reasonable job on their short routes but I can't get past not being offered a glass of wine to apologise for a late departure especially 15 minutes before the bar service officially begins and even more-so since the full economy fare is almost the same as the BNE-SYD full economy fare on Qantas.

SYD-CFS: return flight on Qantaslink Bombardier Q400. Flight was smooth (despite inclement weather) and quiet. Food was very good and served from boutique style Australian food producers. Although I am not generally a Chardonnay drinker I would happily enjoy the Chardonnay served on the flight at home. Service was with a smile personal and efficient. Overall it was an excellent flight. A nice change from the plastic faced Virgin Blue staff and the magazines with Richard Branson on nearly every page.

EMD-BNE Dash 8 400 one class cabin good flight with friendly attentive cabin staff who did all they could. Snack and coffee served (no alcohol before 4pm) seats were leather and comfortable for short haul but no recline. I am 6' and found there to be more than adequate leg room. An excellent service that other airlines could learn from.