QantasLink

BNE-HVB-BNE in Dash 8 300 and Q400 aircraft excellent flights. I would happily fly QantasLink all around Australia if I could. Superb service for short flights which were on-time despite poor weather. Excellent wine (free) on these short flights. Often the best service on Qantas family of airlines is the smaller internal flights with young and enthusiastic staff of QantasLink - they have an entirely better attitude compared with many of their long-serving senior colleagues on the long-haul services of Qantas.

Alice Springs to Darwin. Whilst no entertainment options I found the flight rather pleasant with a service that was that bit more personal than regular Cityflyer. The food was good and ample. Leg room was sufficient quiet aircraft and friendly staff made what would have been an otherwise average trip more bearable.

MEL-LST-MEL on Qantaslink Q400s - excellent on-time and comfortable flights with hardworking flight attendants. Return late afternoon flight from Launceston offers free top quality wine plus a snack and coffee - better than some business class flights I have had on other carriers.

Perth/AyerRock/ Cairns on B717. Great legroom far superior to the others. Great service which on each leg included a drink and snack followed by a meal. Cabin staff very good. Pity I cant fly them on main routes. My only very small gripe is no entertainment options.

Melbourne-Devonport return on the Q400. Pleasant flights friendly service and a tasty snack each time. The return flight operated 35 minutes late. The main let-downs concerned handling at Melbourne Airport. Qantas needs better signage to the bag drop counter for people who have checked in online. The QantasLink departure lounge is a dark and cavernous place. And the baggage from our flight was offloaded onto a carousel with baggage from two JetStar flights: people were milling 4-deep around the carousel trying to see their bags while the next carousel was not being used at all!

MEL-Devonport. Some 10 minutes after scheduled departure time a very embarrassed pilot announced that not a single checked bag had been delivered to the plane. After yet more delays we finally left some 45 minutes late. I regretted not choosing REX into Burnie instead of this carrier. On arrival into Devonport the captain stated he still could not find any explanation for this logistics breakdown at Tullamarine. (I assume it was industrial as unloading off my return Jetstar flight into the same terminal was extremely slow.

MEL-LST on Dash-8. The 300 series not as nice as new Q400 due to vibration and cabin noise but comfortable seat with ample leg room. Warmly welcomed by FA with two crew serving a tasty scone OJ and hot drinks. 1/5th of the cost of other carries for this Christmas eve flight. Priority hand luggage accepted on boarding in Melbourne and handed back on the tarmac in Lauunceston with a cheery Merry Christmas would rate as excellent except for the older aircraft.

BNE-HVB-BNE superb evening flight on QantasLink in a somewhat small Dash8 200 Series. However this was ideal for a short 40 minute flight gliding over the northern beaches and Fraser Island and being served snacks and repeat serves of an excellent wine (as good as business class wines on many airlines) and all this for an economy airfare. FA attentive and very competent to get so much accomplished and provide good service for such a short flight. Return morning flight serves coffee with the same FA with good service. Flights all on-time with courteous check in service at the adequate regional Hervey Bay Airport.

Perth to Bundaberg return. Except for the wait at Brisbane (4 hours on return) was happy with the aircraft and the service. Loved being able to put our luggage on at Perth (and Bundaberg on the way home) and not having to check in again at Brisbane.

BNE-HVB-BNE. Surprisingly good experience. Q400 was nice little aircraft during 50 minutes flight cake tea and coffee was served. Professional and pleasant cabin crews no Qantas club at Hervey Bay airport not even security check it was a little bit scary. In general it was really pleasant and surprising trip.