QantasLink

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 124 reviews
7/10
No Skytrax Rating
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10/10

QantasLink customer review

(Australia)

SYD-CFS: return flight on Qantaslink Bombardier Q400. Flight was smooth (despite inclement weather) and quiet. Food was very good and served from boutique style Australian food producers. Although I am not generally a Chardonnay drinker I would happily enjoy the Chardonnay served on the flight at home. Service was with a smile personal and efficient. Overall it was an excellent flight. A nice change from the plastic faced Virgin Blue staff and the magazines with Richard Branson on nearly every page.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

QantasLink customer review

(United Kingdom)

EMD-BNE Dash 8 400 one class cabin good flight with friendly attentive cabin staff who did all they could. Snack and coffee served (no alcohol before 4pm) seats were leather and comfortable for short haul but no recline. I am 6' and found there to be more than adequate leg room. An excellent service that other airlines could learn from.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

QantasLink customer review

(Australia)

BNE-HVB-BNE in Dash 8 300 and Q400 aircraft excellent flights. I would happily fly QantasLink all around Australia if I could. Superb service for short flights which were on-time despite poor weather. Excellent wine (free) on these short flights. Often the best service on Qantas family of airlines is the smaller internal flights with young and enthusiastic staff of QantasLink - they have an entirely better attitude compared with many of their long-serving senior colleagues on the long-haul services of Qantas.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

QantasLink customer review

(Australia)

Alice Springs to Darwin. Whilst no entertainment options I found the flight rather pleasant with a service that was that bit more personal than regular Cityflyer. The food was good and ample. Leg room was sufficient quiet aircraft and friendly staff made what would have been an otherwise average trip more bearable.
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

QantasLink customer review

MEL-LST-MEL on Qantaslink Q400s - excellent on-time and comfortable flights with hardworking flight attendants. Return late afternoon flight from Launceston offers free top quality wine plus a snack and coffee - better than some business class flights I have had on other carriers.
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5/10

QantasLink customer review

Perth/AyerRock/ Cairns on B717. Great legroom far superior to the others. Great service which on each leg included a drink and snack followed by a meal. Cabin staff very good. Pity I cant fly them on main routes. My only very small gripe is no entertainment options.
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3/10

QantasLink customer review

Melbourne-Devonport return on the Q400. Pleasant flights friendly service and a tasty snack each time. The return flight operated 35 minutes late. The main let-downs concerned handling at Melbourne Airport. Qantas needs better signage to the bag drop counter for people who have checked in online. The QantasLink departure lounge is a dark and cavernous place. And the baggage from our flight was offloaded onto a carousel with baggage from two JetStar flights: people were milling 4-deep around the carousel trying to see their bags while the next carousel was not being used at all!
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2/10

QantasLink customer review

MEL-Devonport. Some 10 minutes after scheduled departure time a very embarrassed pilot announced that not a single checked bag had been delivered to the plane. After yet more delays we finally left some 45 minutes late. I regretted not choosing REX into Burnie instead of this carrier. On arrival into Devonport the captain stated he still could not find any explanation for this logistics breakdown at Tullamarine. (I assume it was industrial as unloading off my return Jetstar flight into the same terminal was extremely slow.
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4/10

QantasLink customer review

MEL-LST on Dash-8. The 300 series not as nice as new Q400 due to vibration and cabin noise but comfortable seat with ample leg room. Warmly welcomed by FA with two crew serving a tasty scone OJ and hot drinks. 1/5th of the cost of other carries for this Christmas eve flight. Priority hand luggage accepted on boarding in Melbourne and handed back on the tarmac in Lauunceston with a cheery Merry Christmas would rate as excellent except for the older aircraft.
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5/10

QantasLink customer review

BNE-HVB-BNE superb evening flight on QantasLink in a somewhat small Dash8 200 Series. However this was ideal for a short 40 minute flight gliding over the northern beaches and Fraser Island and being served snacks and repeat serves of an excellent wine (as good as business class wines on many airlines) and all this for an economy airfare. FA attentive and very competent to get so much accomplished and provide good service for such a short flight. Return morning flight serves coffee with the same FA with good service. Flights all on-time with courteous check in service at the adequate regional Hervey Bay Airport.
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