QantasLink

CBR-MEL-CBR. The staff were friendly and helpful and I thought that there was a noticeable improvement compared to what it used to be like. Was served a fruit bar and some sort of savoury scone along with beverage. The flights were on-time boarding and check-in wasn't a hassle.

CNS-TSV. Missed flight due to late arrival of Jetstar flight from DRW. Advised to go to Qantas service desk at Cairns airport to obtain new flight details. Only took a couple of minutes to be booked on to next available flight. Received snack on 50 minute flight.

BNE-HVB-BNE. Was a little irritated on the return trip that there was no wine offered despite departing at 35 minutes late at 1545. Legroom is satisfactory for a 45 minute sector. The snacks are on-par with mainline Qantas economy. Luggage was tagged appropriately for my connection to Qantas Business class at BNE. All-in-all QantasLink is doing a reasonable job on their short routes but I can't get past not being offered a glass of wine to apologise for a late departure especially 15 minutes before the bar service officially begins and even more-so since the full economy fare is almost the same as the BNE-SYD full economy fare on Qantas.

SYD-CFS: return flight on Qantaslink Bombardier Q400. Flight was smooth (despite inclement weather) and quiet. Food was very good and served from boutique style Australian food producers. Although I am not generally a Chardonnay drinker I would happily enjoy the Chardonnay served on the flight at home. Service was with a smile personal and efficient. Overall it was an excellent flight. A nice change from the plastic faced Virgin Blue staff and the magazines with Richard Branson on nearly every page.

EMD-BNE Dash 8 400 one class cabin good flight with friendly attentive cabin staff who did all they could. Snack and coffee served (no alcohol before 4pm) seats were leather and comfortable for short haul but no recline. I am 6' and found there to be more than adequate leg room. An excellent service that other airlines could learn from.

BNE-HVB-BNE in Dash 8 300 and Q400 aircraft excellent flights. I would happily fly QantasLink all around Australia if I could. Superb service for short flights which were on-time despite poor weather. Excellent wine (free) on these short flights. Often the best service on Qantas family of airlines is the smaller internal flights with young and enthusiastic staff of QantasLink - they have an entirely better attitude compared with many of their long-serving senior colleagues on the long-haul services of Qantas.

Alice Springs to Darwin. Whilst no entertainment options I found the flight rather pleasant with a service that was that bit more personal than regular Cityflyer. The food was good and ample. Leg room was sufficient quiet aircraft and friendly staff made what would have been an otherwise average trip more bearable.

MEL-LST-MEL on Qantaslink Q400s - excellent on-time and comfortable flights with hardworking flight attendants. Return late afternoon flight from Launceston offers free top quality wine plus a snack and coffee - better than some business class flights I have had on other carriers.

Perth/AyerRock/ Cairns on B717. Great legroom far superior to the others. Great service which on each leg included a drink and snack followed by a meal. Cabin staff very good. Pity I cant fly them on main routes. My only very small gripe is no entertainment options.

Melbourne-Devonport return on the Q400. Pleasant flights friendly service and a tasty snack each time. The return flight operated 35 minutes late. The main let-downs concerned handling at Melbourne Airport. Qantas needs better signage to the bag drop counter for people who have checked in online. The QantasLink departure lounge is a dark and cavernous place. And the baggage from our flight was offloaded onto a carousel with baggage from two JetStar flights: people were milling 4-deep around the carousel trying to see their bags while the next carousel was not being used at all!