Philippine Airlines

SIN-MNL-LAX. SIN to MNL on A320 - 5 hours no personal IFE (only drop-down overhead LCD TV) only breads and drinks were available FA's were hiding for majority of the time. Seat was okay nothing special about this flight. MNL to LAX: it was the old un-refurbished 747-400. Ground staff were helpful but the security check line took forever. Even though I had to wait for about 10 hrs in the airport they only gave us two food vouchers. In the 744 no personal IFE they only put the map on the big LCD projector seat was okay meal was not attractive but it was delicious however they served it a bit late. FA was attentive bathroom and cabin were not that clean but still okay. I chose Philippine Airlines because I got very cheap tickets ($ 700 for SIN-LAX return trip).

Called and reserved window seat and that also fully reclined. I got a window seat just infront of emergency exit. The seat did not recline. Flight was supposed to be non-stop but stopped in Hawaii for over 1 hour to off load and receive passengers. Checked my ticket and printed itinerary it all said non-stop. Good thing for me I had no connecting flight I had to meet in limited time. On the return reserved window seat that reclined however seems they changed the plane from a 747-400 to something that looked like it could only hop from island to island. I had 2 choices and chose the lesser of two evils that still required me to get out of my seat no less than 12 times to allow people to go to and from the rest room and visit friends. There was no stop at Hawaii on the return trip. Seats not made for long haul and very uncomfortable after only 1 hour. Service was mediocre. Food was ok.

Manila to Jakarta on A320. Crew lack courtesy asking passenger to pass on meals to their seat mates. Crew would pass on blankets headphones and even meal boxes on top of people's heads and sometimes a row away from the recipient. Food is awful and is not served in paper boxes. Coffee is now served in styrofoam which is environmentally unfriendly. PAL has downgraded its meal service. I think PAL should now be identified as a budget airline rather than a 3 star airline even if their fares are almost the same as other 5 star airlines.

LAS-MNL MNL-HKG HKG-LAS. Average trip all but one flight arrived on time. Food is so-so. Flight from HKG- MNL loaded and ready 15 mins early but due to ATC delays left almost 1 hr late. Crew were informative and apologetic. Extra $50 for Economy Plus seat worth it on LAS-MNL segment. Transfer from HKG flight in Manila to LAS flight is a test of your patience no direct gate to gate access. You go to the Transfer Desk they take your passport and boarding pass confirm they have located your luggage. Escort you upstairs to passport control through a metal detector and patdown then to the gate for a final passport inspection. Only then are you allowed to proceed to the boarding gate. All this for a same airline flight transfer. We were then an hour late leaving MNL. No seatback IVOD and screens were hard to see.

Not a fan. Have now made 4 business class trips from LAX-MNL or SFO-MNL. B747s in Business Class are OK but the Airbus is old and the business class seats uncomfortable and sub-standard. The food is horrible. Can't give it a good rating.

CGK-MNL-FUK. The seat was old the plane was dirty with water flowing from the lavatory. There's no pillow or blanket left for me no explanation just they left me freezing. The food is okay on my transit time at NAIA they gave passengers a coupon for breakfast but they don't give any information as to where we can use it. Shocked that there was no personal TV and the headset do not work well.

MNL-CEB-MNL. From MNL check-in was quick and easy until we get to the waiting area of Terminal 2 which was packed with people early in the morning which was understandable considering it was peak season. We were delayed about 20-30 mins. On boarding the A330-300 the seat was fairly comfortable although I think the legroom was a little small. The cabin crew were alright the cabin temperature good enough. On the return check- in was quick and easy delayed again for 30 mins. Before boarding one of PAL's newest B777-300ER the cabin ambience was good and everything felt good the seats were new and comfortable legroom roomy good IFE system this plane is more comfortable than the older A330. Cabin crew were nice and accommodating the second flight was the real value for our money.

MNL-SYD return. I was expecting a newer/refurbished plane but unfortunately it was an old one. Food was acceptable nothing special. Toilets were clean. Flights a few minutes delayed. What won me over however were the hospitable flight attendants. Smiling and courteous.

MNL-PPS on Business Class. Pleasantly surprised when they replaced the aircraft to the A330 for this domestic flight (instead of the A320). Good service with full breakfast in Mabuhay Class. Flight attendants excellent and focused on attending to passengers needs.

TPE-MNL-VAN. The food is awful seats are old worn out and cramped (Airbus A340). Service is poor with stewardesses and ground staff dismissive if you can get their attention. Shared TV with few screens. They now charge $50 for an exit row seat. If you need to transfer in Manila be warned: the transfer process involves a lot of pointless hanging around.