Philippine Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 695 reviews
6/10
4 star Skytrax Rating
Filter Reviews by :
Show
na

Philippine Airlines customer review

I would agree with everyone in terms of Royal Nepal Airlines and its timings and delays. However those are not the only problems this airline faces. It has only two aircrafts (the 757-200 and the 757-200C) which have no form of entertainment onboard the cabin crew only speak Nepali Hindi and very little or no English. And they know no other language which is quite important considering most tourists are from Japan and France who will definitely have a lot to complain about. Being Nepali I have had to fly this airline thrice and all the flights turned out to be as bad as the last one. The airline personnel in Delhi for RNAC is the worst I've ever come across as well. All these problems are probably due to corruption.
no
na

Philippine Airlines customer review

Royal Nepal Airlines - you cannot depend upon its timing and the airline should take care of time.
no
na

Philippine Airlines customer review

I think Royal Nepal Airlines is one of the most unreliable airlines in the South Asian region in terms of timing. I have had to travel on Royal Nepal (not out of choice!) on Kathmandu-Delhi sector a number of times and it is never on time. The delays are of the order of six to eight hours for a flight of one and a half hours.
no
na

Philippine Airlines customer review

I have flown both Royal Nepal and Thai Airways on the route between Bangkok and Kathmandu and I prefer Thai. Royal Nepal is very inefficient in making any changes to your itinerary (going to their office is in fact dealing with a government bureaucracy and it feels like it) and they are chaotic in the airport. Thai is more organized and easier to deal with -- up to major airlines' standards. Royal Nepal was just fine once in the air but the plane was a little older than I would have liked.
no
na

Philippine Airlines customer review

The airline from a small kingdom in the Himalayas - I had a really good impression on the short flight from Kathmandu to Delhi. Although there is no entertainment system at all apart from its inflight magazine the crews were very friendly and attentive. The food was gorgeous! In just one hour flight full meal was served including 2 choices in econ which include hot meal bread cheese dessert salad coffee....and it was very delicious. Frankly I think that Royal Nepal Airlines meal is the best inflight meal - it's catered from the Crown Plaza Hotel. Drinks were served regularly and seats were not bad. I would give RNA at least 4 star for its excellent service.
no