Olympic Air

✅ Trip Verified | I found Olympic Air to be a perfectly nice little airline to hop around Greece on. I took several flights in May/June. The review is for the flight from Athens to Alexandropoulis. As with the other flights, the ATR aircraft was very clean and the staff friendly and professional. My only advice to anyone reading this review is that you don't sit in the last row of the aircraft. Seat pitch on an ATR is never very good, and the last row has half that amount. Expect a bone-crunch flight if you are anything above 4ft. At 6ft4 I could not even sit down because my knees could not fit in the six inch space between my seat and the seat in front (I measured it). The airline should not even be allowed to sell these seats to passengers. Fortunately the FA eventually saw my predicament and moved me to another, more normal seat further up the aircraft so the flight was fine after that. As with all Olympic flights, you get a bottle of water and a biscuit.

✅ Trip Verified | I used Olympic Air to fly from Athens to Paros and return. The aircraft used was an immaculately clean ATR72 that despite its 10 year of age, seemed brand new. It seems the airline is really focusing on maintaining the cabins pristine. The cabin crew consisted of 2 flight attendants on each leg, groomed to perfection and showcasing exceptional customer service skills. A very short flight of roughly 30' and we were offered water and sweets! This is quite the rarity these days and highly appreciated treated as a guest and not simply as just another passenger. Flights departed with a slight delay due to the air traffic restrictions but made up most of the time lost during flight. Bags arrived on time and very prompt. I would definitely recommend this legendary brand and i am so happy to see it operating in such high standards even on such short flights.

✅ Trip Verified | Naxos is a very small airport (one gate small). As we all were waiting to board we saw the airport crew load all the luggage, 15 mins goes by and they all were talking with each other and something looked wrong. Then we saw the pilot come around and talk with the crew, this went on for about 5 more minutes. We were about 15 minutes delayed at this point. Then the crew starts unloading the luggage, so all of us waiting figured the flight was getting canceled. Nope, they started boarding us. Several of us asked multiple ground crew and on plane staff "What's going on with our luggage?" No one would answer or even acknowledge. Get to Athens and no luggage. Not a surprise as we saw them pull our bags and we have tile trackers in them. Stand in line hour plus to file out claim. Zero care from any staff that over half our flight is filing claims. "This might be a few days" we get told. If you have already left the country they will be shipped to your home in a few weeks. Get told we will get updates via text message and email. Need to spend our first night in Athens shopping for clothes and necessities for the next day. Wake up with no updates from the airline but my location tag says it was at the port of Naxos (not the airport, the boat port). A few hours later my wife's bags location tag says port of Paros, a different island. Still no updates from Airline. My wife and I do a tour, in our new clothes, and after see our location tags at Athens airport. Still no communication from Airline. We call twice and are on hold for 30 minutes each time with no answer and their system hangs up on you after 30 minutes. We go have late lunch and think about driving the 45 minutes to the airport to get them ourselves. Decide we will call one more time when we get back to hotel. When we get back, our luggage is sitting in lobby of hotel. Never once was contacted by Airline. We will never fly with them again and will advise everyone we know to stay away as well.

✅ Trip Verified | What a great flight of 1 hour and 45 minutes. Aircraft was clean, departure was on time and crew was very friendly. Legroom is reasonable for such a small plane. No IFE or wifi, but inflight service was very good with 2 options of sandwiches, juices, coffee, and chocolate

✅ Trip Verified |  A short and very pleasant morning flight. Efficient boarding (airport is small), nice seats. Professional staff, which served water and a sweet. Very soft landing. All in all a nice experience, meeting again the high expectations for Aegean/Olympic Air.

✅ Trip Verified | This flight might go down as the worst ever. The flight was over 1.5 hours late. That is not the bad part. The bad part is that all passengers were brought outside and we had to wait at least 45 minutes in the BLAZING sun. No water as we were thru security and there is no place to get water. I seriously thought that I was going to faint from heat stroke. The customer service from the time I booked my flight has been awful.

✅ Trip Verified | Both flights were on time, friendly crew and there was an inflight service for this 25 minutes flight. Airplane was clean. Due to short runway only 25 passengers could board on departure from Kastellorizo.

✅ Trip Verified | Two friends independently booked flights for 9th October online. The website automatically moved the flights to 10th October without telling us because the 9th was unavailable. We only became aware that they had done so when we received the booking confirmations. Immediately we called the call centre, who refused to cancel or refund the flight, so we have lost our money. I contacted them through Twitter, but they continued to blame us, refusing to accept that the website had automatically moved it. We are both not stupid people, and would not have independently made the same mistake, but that is what is implied. We have lost our money for both flights through no fault of our own. Customer service is awful. To clarify - we did not take the flights, so I cannot comment on ground service, seat comfort, etc.

✅ Trip Verified | We had a flight from Sofia to Paros with a connecting flight from Athens. Everything was fine until they changed our return ticket from 21.00 to 07.00. When we checked in our baggage everything seemed fine, they told us that we dont need to pick it up at Athens, it will be directly transported to Paros Airport. When we arrived our baggage was not there, we reported this problem and the lady at the counter was extremely impatient. We asked her if she knows an estimate time or any indication when this will be fixed and how long does it usually take. She advised 24 hours. 24 hours have passed and we still do not have our baggage. We tried calling the number they provided us - no answer. We called the airline support - no help at all, they couldnt do anything since they were from a different department. After calling more than 30 times the baggage support number, on the next day some lady picked up. They advised that we can buy something for 40€ per day, but lets be honest, 40€ cant even handle my pants in this resort. Awful service. Our trip is ruined.

✅ Trip Verified | Heads up for anyone planning travel in the Greek Islands. After visiting 3 Greek islands our last stop was Athens flying from Naxos to Athens on Olympic Air. Short flight, very convenient, and reasonably priced compared to Ferry option. Unfortunately when arriving in Athens no bags. This is a typical practice by Olympic as the small planes quickly are over weight limits and if you are unlucky no bags when you arrive. In our case the bags are being put on the Ferry and will arrive 3 days later. Not a great situation when on holiday. Strongly encourage folks to think about this risk when taking these short flights between the islands.