"other flight wouldn’t wait"
Y Kan (Hong Kong)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Santorini to Istanbul via Athens |
Date Flown | August 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst check-in experience"
Kyriakos Forakis (Greece)
Aircraft | Dash 8 Q400 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Athens to Sitia |
Date Flown | July 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Olympic Air customer review
Arne de Gram (Netherlands)
Aircraft | Dash 8 Q400 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Athens to Chios |
Date Flown | July 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"flight itself was fine"
V Alexis (Greece)
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Rhodes to Athens |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
10th July 2019 : Olympic Air response
Dear Passenger, we were sorry when we read your less than favorable review. We assure you that our aim is to always depart on time, however, there are occasions when flights may be delayed for reasons which rest well beyond the operating carrier’s control. In any case, we have already shared your comments regarding the handling procedure to our colleagues at Ground operations team for further evaluation. Nonetheless, your feedback is much appreciated and we do hope to host you on board soon. Thank you.
"Seat space was so limited"
22 reviews Michael Papalamprou (United Kingdom)
Aircraft | A321 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Athens to Rhodes |
Date Flown | July 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
15th March 2019 : Olympic Air response
Dear Mr. Papalamprou, we are sorry we did not meet your expectations. In domestic flights, only snacks and refreshments are served due to limited duration of flight. Moreover, for your next travel with us, we would like to inform you that you may select a seat which meets your preferences [https://bit.ly/2qVpG4l]. Thank you for your feedback and we hope to welcome you soon on board.
"better service, lower price"
Emmanouil Koumiotis (Greece)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Athens to Catania |
Date Flown | June 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
6th December 2018 : Olympic Air response
Dear Mr. Koumiotis, Thank you so much for sharing this feedback with us. We hope that you also enjoyed your journey with us and it will be our pleasure to welcome you on board any time you wish!
"there are always problems"
David Barritt (South Africa)
Aircraft | Boeing 737 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Kefalonia to Athens |
Date Flown | September 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
27th September 2018 : Olympic Air response
Dear Mr. Barritt, we are sorry to read your less than favorable review regarding your recent trip with us. Indeed, if your carry-on baggage is within the allowable limits but there is not sufficient space in the cabin, you will be asked to check it for free carriage in the hold. Additionally, we would like to assure you that we do our best, in order for our flights to depart as scheduled. However there are several factors such as weather conditions, which may lead to delays/cancellations. If you need us to check something specific we advise you to contact our Customer Relations via the form under the following link: https://en.aegeanair.com/contact/. Thank you for taking the time to share your comments.
"the worst airline"
Ramon Badia (Australia)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Milos to Athens |
Date Flown | August 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
5th September 2018 : Olympic Air response
Dear Mr. Badia, we are sorry to read your less than favorable review regarding your recent trip with us. Kindly note that in case of a flight irregularity, we always follow the European Regulation 261/2004 in regards to our passengers compensations and reprotections. For further information regarding the specific case you may contact us via the form under the following link: https://www.olympicair.com/en/OlympicAir/ContactForm . Thank you for taking the time to share your comments.
"not recommend this airline"
M Karagoumis (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chania to Athens |
Date Flown | August 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
16th August 2018 : Olympic Air response
Dear Mr. Karagoumis, We are sorry to hear that you feel this way regarding the information provided. As explained in detail in our webpage, we confirm that booking modifications can be completed according to the fare rules of each ticket and therefore our colleagues informed you accordingly. Please, also note that you are able to modify your ticket or receive any type of information by contacting our Call Center, on a 24 hour basis (+302106261000). We thank you for taking the time to provide us with your feedback and have shared your comments with the involved departments for their further knowledge.
"I would fly again"
M Leventis (Greece)
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Athens to Catania |
Date Flown | June 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
2nd July 2018 : Olympic Air response
Dear Mr. Leventis, we thank you for your feedback as well as for your notes on our seating plans. We would like to ensure you that our seating charts are carefully planned to ensure comfort throughout your trip. Once again, we thank you for your kind words and would be very glad to welcome you on board again soon!