"must make passengers feel secure"
Ioanna Zalachori (Greece)
✅ Trip Verified | I flew for business from Kavala to Athens. For a domestic flight I paid the same price as for going to Paris or Frankfurt. They packed us in a tiny airplane filled with passengers. Between the arrival and its departure there was not enough time to disinfect the aircraft. During the flight some passengers had brought their own dinner on board, spending as a result almost all the flight without masks in a jam packed environment. As if this was not enough when arrived in Athens they packed us in busses in order to reach the airport. Very disappointed. If companies want to survive the pandemic in the long term, they must make passengers feel secure.
Aircraft | DHC-8 400 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Kavala to Athens |
Date Flown | April 2021 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"All Covid measures applied"
Konstantina Kostas (Greece)
Not Verified | Chios to Athens. Nice flight. Economical ticket. All Covid measures applied. Friendly staff. Gave us a treat. Professionalism. Arrived earlier than scheduled. Punctual and always with a smile. Will certainly fly with Olympic Air again.
Aircraft | Bombardier Q400 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chios to Athens |
Date Flown | May 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"smiling and courteous cabin crew"
Gary Scoffin (United Kingdom)
Not Verified | Efficient and polite check-in at Athens Airport, buses used to access aircraft for boarding. Greeted at aircraft door by smiling and courteous cabin crew who tried to keep order when passengers were finding their seats but the problem was that people were not listening to crew instructions and were not maintaining social distance. Many were British tourists I'm sorry to say. Very short flight, just 20 minutes and we landed early. Polite goodbye from crew. Nice flight.
Aircraft | ATR |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Athens to Mykonos |
Date Flown | October 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"the staff were quite unfriendly and rude"
C Johnson (United Kingdom)
✅ Trip Verified | Most unpleasant flight ever. Their method of boarding the plane wasn’t very Covid-19 friendly so if you are someone who is concerned I wouldn’t recommend you travel on this airline. Most airlines board back to front to keep crossing paths with others to a minimum. Where as this airline boarding all window seats, then all middle, the all aisle seats together in bit seat order meaning that there were about 40+ people all trying to get ton in each bath and crossing paths. They also wouldn’t let you use the overhead lockers above you which causes you having to walk up and down the aisles to find space and then squeezing past people to get back to your seat. The worst thing about the journey was the staff were quite unfriendly and rude. If you want to ruin a relaxing holiday and come back stressed - 10/10 would recommend,
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Santorini to Athens |
Date Flown | October 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"find reasons to charge you more"
C Haridakis (Greece)
✅ Trip Verified | I flew with Olympic air from Crete to Athens. They have an inconvenient website which is not very clear of what baggage is allowed. When you go for bag drop the crew, with attitude find all the reasons to charge you more. I will avoid to fly with them from now on.
Aircraft | A320-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Heraklion to Athens |
Date Flown | September 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"staff was unaware of such visa"
A Kamuran (India)
✅ Trip Verified | I and two of my friends had a flight from Santorini to Athens. I had a long term schengen Visa which allowed me to roam the European union before I came to Santorini where my Visa was checked multiple times. Turned out the ground staff was unaware of such visa. Thanks to one person among those who let me in. Then one of the air hostess skipped me for the chocolates and cookies. Though I don't have any complaints from other air hostess who were friendly and fine.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Santorini to Athens |
Date Flown | October 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Great service and great people"
Raymond Chickrie (United States)
✅ Trip Verified | The self check in was extremely busy especially because of the congestion at the Athens Airport. However, Aegean/Olympic agents were helpful and move me fast. Flight was on time and the ATR was clean, comfortable; food service and beverages was very generous. I found out that the Athens-Malta leg is run under the Olympic brand and they feed you well. Indeed, they announced Olympic when they went on air, but I was holding a Aegean Ticket. This is when I found out that its a double brand. We arrive on time in Malta. It was an ATR aircraft so I was not expecting any sort of in-flight entertainment and WiFi. Its was a short leg. I would love to fly Aegean/Olympic again. Great service and great people, distinctively Greek.
Aircraft | ATR |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Athens to Malta |
Date Flown | August 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"charge of 70 euros for luggage"
Katya Gonzales Caravasi (Canada)
✅ Trip Verified | Heraklion to Athens. My husband and I were very disappointed with the unexpected charge of 70 euros (35 each) for our luggage. We were on our way back to Athens from Heraklion after almost 2 weeks of travelling to different islands with our 2 luggage (where are you supposed to leave them?). Finally, we were returning to Athens to catch our flight home and the attendant at the desk told us we had to pay for the luggage. After trying to explain to her, unsuccessfully, the situation, she kept going in circles. Where’s the courtesy to tourists who are coming to the country to spend their money, sounds like abuse to me. Well, I know I sound bitter, and I am. I don’t think is fair.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Heraklion to Athens |
Date Flown | August 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"last minute delays"
Mario Traboulsi (Lebanon)
✅ Trip Verified | Chania to Athens. Be aware of this airline delays. I lost 1 day of my 4 days vacation due to their last minute delays. It's sad that during summer morning flights should be delayed.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Chania to Athens |
Date Flown | August 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"other flight wouldn’t wait"
Y Kan (Hong Kong)
✅ Trip Verified | Santorini to Istanbul via Athens. Santorini flight to Athens delayed 2 hrs. The other flight in transit from Athens to Istanbul same airline (Olympic / aegean) wouldn’t wait although only around 30 mins behind schedule. In result, they gave us another flight 9 hrs later from Athens to Istanbul. And as a result, we couldn’t able to catch our third flight from Istanbul to ASR. We had to deal with the flight to ASR ourselves with Turkish airline. They cannot able to help although they are partners. We had to get the flight on the next day to ASR from Istanbul. All the things planned and hotel are ruined.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Santorini to Istanbul via Athens |
Date Flown | August 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |