Norwegian

My first trip with Norwegian today and impressed. Low cost ticket but beats the other two major low cost operators hands down. Aircraft presentation first class Crew all wearing a professional looking uniform and provided excellent service a credit to the airline. Wi-fi availability on board the flight made such a difference. I will certainly be looking to see if they fly routes to any future destination I may choose if so will certainly book Norwegian.

OSL-BGO. Punctual - arrived a little earlier than scheduled time. Aircraft (737-800) brand new. Free WiFi. Seats OK but not too much legroom. No drinks or snacks (it's only a 45 min flight) available - nor for purchase. Staff friendly. Only one seating class (all economy). Ticket fares very reasonable compared to other airlines.

Gatwick to Lanzarote. My wife and I had a great flight no problems at check in no problem boarding. Good all round experience will be using them again next Sept in fact booking flights this w/end. Good job to all at Norwegian.

Alicante to Gatwick 31st October 2013. 21.15 departure. No Online Check-in which meant long queues at the airport for passengers with hand luggage only to get their boarding passes from the desks (no explanation as to why online check in was not available). However there were 4 desks open for just 1 flight which meant the queue moved quickly. Boarding process chaotic with people unsure which rows were boarding (unclear announcement poor organisation by gate staff) so only a trickle of passengers boarded for quite a while meaning the whole process took twice as long as it needed to. Other carriers have much more efficient and streamlined boarding procedures which Norwegian needs to learn from. Last 30 passengers to board had their hand luggage put in the hold because there was no more space in the cabin (no-one checked size of number of pieces of carry ons). Onboard seat pitch good seat comfort acceptable for a short flight. IFE shown on screens (cartoons etc). Free wifi available but extremely slow. Cabin crew very friendly. No pushy selling (in fact no announcements were made after takeoff until just before landing). Lights dimmed for people to be able to rest. On-time arrival. Norwegian on the ground are somewhat amateurs however onboard experience was very good. I would use them again but they need to improve their ground experience.

LGW-ACE. Great flight times excellent value for money and comfy new 737-800. My wife and I travelled with Norwegian for the first time my wife is a wheelchair user and the assistance and courtesy from Norwegian was the best we have ever had. Seats were excellent I am 6 ft 2 and had more than enough leg room. Flight both ways took off on time and arrived early which is great. Will be booking with them again for next years holiday. Would recommend to anyone and in fact already have. Our crew were extremely polite and efficient.

LGW-ACE. On time new 737s comfy bucket seats good legroom free wi-fi was brilliant and a real bonus compared to BA and Easyjet. Staff were great cant fault it. You can also choose any seat for free at the time of booking including exit rows.

Flew Malaga - Gatwick great friendly crew modern clean aircraft. There wasn't the feeling that you were on a low cost carrier. Will use them again. I did feel the charges for food and beverage were a bit high.

Fly Norwegian more or less 15 times a year return between various places. All but one has been excellent in regards to on time. Service and product has been very satisfactory. Nice clean cabin in comparison to other low cost airlines. Wifi is a bonus. Staff are friendly for the most. All in all a pleasant travel experience. Probably the best low cost experience in Europe as far as my experience goes. Great app for the smart phones available any gate or time changes it will alert you by SMS. I will try their long haul flights when it becomes available from Gatwick in 2014.

CPH-LGW DY3516 on 15 October. As a nervous flyer I did not hesitate choosing Norwegian on this last minute booking knowing their fleet is modern and free wi-fi on board definitely helps to kill time during turbulence. As soon as I boarded the aircraft I let the flight attendant know I was experiencing strong flight anxiety to which she responded by giving me a bottle of water and offered me a less turbulence-prone seat in the front aisle row of the aircraft (before I was at the back in the last row). As soon as we took off other members of the crew constantly kept on making sure I was fine and when some moderate turbulence before landing occurred a male crew member sat by me and talked reassuringly. On top of everything the pilot made various announcements during the flight and communicated with passengers. These small things and professional flight crew contribute to the fact that I will definitely choose Norwegian in the future.

Just travelled from Malaga to Gatwick very modern plane efficient friendly staff great having free WiFi. A very good low cost Carrier not all the constant advertising announcements like Ryanair. Great price would highly recommend Norwegian and certainly will travel with them again.