London-Hong Kong Route. Originally booked a return flight for late August/Sept 2012. Found out by chance that Hong Kong Airlines is to suspend this route last week. Tried to check on their website in need all flights has been 'Sold Out'. Tried to call directly to their offices in HK where no one ever anyone picks up the phone! Called their London office staff wouldn't give out any information at all they only say they are doing re- scheduling and cannot give any further info. None of the passengers bought tickets have been contacted! Extremely poor communication and 200% un-reliable. Luckily I bought my ticket through Expedia called them and they in turn contacted the airline and confirmed that the London Hong Kong route is suspended indefinitely from Sept! Expedia managed to get the airline to refund the ticket price in full! but this will take 2-12 weeks! very inconvenient! Will never use even for a short Asian trip!