EVA Air

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 642 reviews
8/10
5 star Skytrax Rating
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7/10

EVA Air customer review

(United Kingdom)

LHR to BKK 13th December - check in very busy would advise to check in online beforehand if possible. Flight attendants pleasant but nothing over and above this. Food average and not enough drink runs for 11 hour flight wine available with meals but only with short measures and had to ask for a top up in a glass larger than a shot glass. Good selection of films and good seat pitch.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

EVA Air customer review

(United Kingdom)

Previously flew with EVA 1998 London-Bangkok again this time flew London-Bangkok and what tremendous improvements they have made. The cabin crew on both the outbound and return flights were excellent and carried out their duties in a very efficient polite manner. Very pleased.
Seat TypePremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

EVA Air customer review

(Canada)

Impressed with its organized check in and inflight services. In Vancouver while waiting for our flight all passengers regardless of which class flight we were booked were all given access to free coffee tea and hot chocolate. In Taipei on my way to Manila I was impressed with the way the signs were placed. There's no confusion and passengers need no even ask where to go for their connecting flights. I flew premium economy from YVR to Taipei and I had a good service of meals leg room and any basic thing I needed. Economy flight from Taipei to Manila was equally good with ample leg room. I would recommend.
Seat TypePremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

EVA Air customer review

(Venezuela)

CCS to TPE. CCS-MIA-SFO with American Airlines. SFO-TPE with EVA Air. It was 1am we were very tired. Before boarding EVA for TPE when we arrived SFO the computer system showed we had no Vegetarian food booked however ground staff made it possible and we got our special meal service on board. Onboard flight attendants were friendly.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

EVA Air customer review

(United States)

Flew HAK-TPE-LAX in business class on EVA. Overall very impressed with service new lie flat seats on B777 were excellent. Would highly recommend this option as a very good business class product from service to seating comfort.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

EVA Air customer review

(China)

TPE-PEK. New aircraft good in-flight entertainment. Was also upgraded to premium economy so that myself and my wife could sit together (was late choosing seats online and the flight was full so no two seats available next to each other) which was great as we were traveling with our infant. Staff were good. The flight was hassle-free and cabin service was efficient. Flying with Eva Air was an unexpected pleasure.
Seat TypePremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

EVA Air customer review

(United Kingdom)

LHR-BKK return. The seats are reasonable to sit in but it's a struggle to sleep due to the sloping angle. Pre booked meals on both flights both were of a good standard as was the wine served. I have issues on the return leg as they wish to get settled on Thai time hence you have to ask for an alcoholic drink and are served with a grudge they then serve you a breakfast approx 1.5 hrs prior to landing at LHR at 7 pm - I am sure most customers would prefer a dinner type offering and a drink service. Still good value but I am trying Thai on my next trip.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

EVA Air customer review

(United States)

Elite Economy is worth the extra money. There is a separate check in line at the airport. Boarding is after first class passengers. Seat pitch is 40 inches. Flights from SFO to Taipei serve two meals. Notwithstanding the first meal service is just after takeoff (approximately 1.30 am) the next meal service is approximately 8-9 hours later. The aircraft is a newer airplane very quiet and spacious.
Seat TypePremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

EVA Air customer review

(United States)

LAX-TPE. The check-in line was really long but after getting through the lines the process was pretty fast. The food on the plane was average. For economy class it was a little pricey. Very little in-flight entertainment. I would have definitely preferred some more leg space but otherwise the seat was fine. The crew was very nice and helpful and most of them were smiling. Other than the fact that there is little in- flight entertainment EVA Air is a great selection.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

EVA Air customer review

(United Kingdom)

Excellent flight from Heathrow to Bangkok economy class. Very roomy seat nice new planes excellent entertainment system and half decent food. Last time I flew EVA was 10 years ago this is a much better experience now than it was then. Will fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes