Emirates

Flew from Manchester (UK) to Dubai on EK20 and then from Dubai to Christchurch (NZ) on EK419 (this flight stops at Bangkok and Sydney on the way. Returned from Auckland via Brisbane to Dubai on EK 435 and then to Manchester on EK17. EK419 is on a B777 with the remained on A380's. Cabin crew are variable but mostly good I suspect the multinational nature of crews contributes to this variability. The connection time in Dubai for the outward leg was 90 mins but there was someone at the gate who met me and other transfer passengers with shorter connections and escorted us to transfer buses. On most legs the food was reasonable (except for the hot meal from Auckland which was nearly cold by the time I got it) though the decisions about when and what to serve seem bizarre. For example the flight leaving at 7:30am served lunch 2 hours into flight and on the return I got two evening meals served 3 hours apart. Unlike KLM/AF who I've flown with lots in last 5 years there is not a self service buffet mid flight on the long haul legs. Entertainment system is excellent though it's unusual to have adverts on aircraft. Seats were OK a bit wider on A380. Overall it feels rather formulaic: fine when it all works but with no margin for error.

EK722 NBO-DXB business class Seat 9J. 777-200. NBO airport a total nightmare. Why EK even bothers inviting passengers to its lounge there when it is standing room only is beyond me. I couldn't get out of it fast enough. The terminal was painful particularly the gate area. Once on board not overly impressed with the seat. Crummy selection of newspapers. I was chatting with my seatmate but the privacy divider would not retract which made conversing awkward. We were in the air for well over an hour before I had anything to drink something that would never happen on QR SQ or CX. The lead FA for the business cabin came around asking people how their experience was so far and seemed to be aware of the horrors of NBO airport.

I travelled from Heathrow to Dubai and then onto Singapore. On my return it was from Tokyo to Dubai and then onto Heathrow. As far as I am concerned it has been the best airline that I have travelled with. Seating and leg room was more than enough (I'm 6 foot). The food was adequate but how many breakfasts and lunches can you eat? Mine was a total of 8. One consideration which I was very pleased with is the fact that I am asthmatic and every time without exception I have ended up with a cold or infection. Not this time on all of the above flights. This must mean that Emirates change the air filters more often than others.

I have not taken an international flight for many years but before then I travelled overseas all the time often with 2 small children (by myself). This trip I flew Sydney - Dubai - Dublin for Christmas 2014. Then returned Manchester - Dubai - Sydney in Jan 2015. I found on all flights that the cabin crew were fighting amongst themselves and were not interested in the passengers at all. I felt that it was an imposition to ask for anything. I went to the galley and asked for something to eat when most were sleeping and was told that food would be coming soon. It came 2 hours later. The cabin crew were sitting/drinking/eating and arguing. The meal thing surprised me as I had never been hungry on an international flight before. We were fed twice in 14 hours. Otherwise it was as you expect.

I flew PRG-PER and SYD-PRG both through DXB and was satisfied. The staff was friendly and helpful seats comfortable and spacious enough the planes (B777 on all legs except for SYD-DXB which was on the A380) were (or at least seemed) new and the vegetarian meal was surprisingly tasty. Both of the flights between Dubai and Australia were only half-full making it much easier to sleep. The only hiccup along the way was high traffic at the Dubai airport due to which we had to stay in the air for an additional 30 minutes. I also had to re-book my second flight (the charge for this is 99 euro) which I did over the phone in about ten minutes and without any problems. After flying with Emirates before I had high expectations going on this trip and it's safe to say that they've been met.

Flight from ICN-DXB-MAD. Everything was fine except its cabin crew. Some were rude and never smiled. Dubai Airport is awful. It is just a shopping center with zero possibility to see the airport apron.

I flew with my wife and 3 year old son from Auckland to Dubai via Brisbane and then a few days later onto London all on A380s. Our son was given a pack with a book and activities as well as a blanket and toy on all the legs. On the way to Brisbane it took an hour before any refreshments were offered. Interestingly going to Dubai they didn't provide him with a child's meal claiming we had to order it in advance (but surely they can see on the passenger manifest he is a child?) We asked our stewardess on the first leg if she could find one. She said she'd be back in a couple of minutes and we never saw her again. We asked someone else to see if they could organise one for going on to Dubai and same again. On the way to Dubai the lights were left on way too long. Yet when we went to London our son was given a child's meal straight away and the overall level of service was very good. The meals we got were very good although the breakfast frittata was a bit overdone. No complaints about the superb entertainment options though. So same airline for two flights but two quite different levels of service.

I flew on 21st April 2015 from Bangkok to London I had my baby with me and was feeling very nervous about flying with her but the staff were so friendly and helpful. When my baby cried they helped me calm her down especially one staff member who saved my sanity he even made me an iced coffee with out me asking. The second flight was not as great as I felt the staff weren't as friendly and welcoming I had the assistance light on for over an hour and no one came and when I tried to wave someone down they would just ignore me. You could also hear a few of them moaning about being tired and hungry which I don't think is very professional. The main thing I would say that was bad was at the baggage claim when the buggy's were the last items to be put round the belt so there was a lot of tired babies and parents waiting for their buggies.

Flight EK225. Dubai to San Francisco. Airbus 380. Pathetic and Rude Infight service. Basic reply there are 400 plus passengers and 8 crew members only. If crew are short staffed is it a passenger problem? Terrible service at baggage claim more than 2 hours. Reason short staff.

On a recent flight EK435 (A380) from Brisbane to Dubai on the 18th of April 2015 the flight had a technical problem shortly after passengers were boarded at 20.30 hrs. Resolution took over 3.5 hours during which all passengers were kept on the airplane with no food or drinks. Water and some fruit juice was distributed reluctantly by the crew after being repeatedly asked it appeared they did not want to go through the bother of having to open and close the trolleys before the flight took off! The Captain made a few sporadic announcements in the 1st hour of waiting and then disappeared leaving announcements to the Purser. All in all the 14 hour flight took all of 17+ hours. The food was as usual substandard the drinks as a few have mentioned only appeared after the food was served! I dread the day they are going to launch the new revamped A380!